renewal notice

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  It is possible your computer cannot connect to the One Care servers because of a temporary server problem. This issue might also occur if your computer date and time are incorrect or if you have performed a system restore.If the issue does not correct itself in a day or so, uninstall One Care, run the cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall One Care. If the issue persists please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

  Sunday, June 29, 2008 3:33 AM

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  If your subscription to OneCare shows incorrect or expired in OneCare

  • Check your PC date and time.
  • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
  • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
  • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

  If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  -steve

   

  Monday, June 30, 2008 2:11 PM

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