locked
0x80180114 - Our volume key says it is not genuine on this PC. RRS feed

  • Question

  • I really hate the messages in microsoft help that say "talk to your system administrator". THIS IS ME, and I DONT KNOW WHAT'S GOING ON. Documentation would be great if it existed!!!

    I have just downloaded and installed Outlook 2007 from our account on the MS Volume Licensing Service. All was good. Then I did windows updates and now am being told this version is not genuine.

    How can this determine this to not be genuine?
    Does the computer have to be loaded with our volume license edition of XP?
    Does the computer have to have our company name as the registered owner?
    What specifically is the problem here?

    We pay a ridiculous amount of money for these licenses every year and to not have a solution is just crazy.

    Would appreciate any thoughts on what might be the issue here.....

    Cheers,

    Paul.
    Wednesday, March 18, 2009 2:53 PM

Answers

  • Ahh I see the problem!

    This machine must have had a bad key used for O2K3 whenever it was installed - I didn't notice O2k3 last night. I'll put our full version on today!

    THANKS DAN!!!! :-)

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Outlook 2007 - 100 Genuine

    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1


    • Marked as answer by paulw91 Thursday, March 19, 2009 12:40 AM
    Thursday, March 19, 2009 12:40 AM

All replies

  • Paulw91,

    http://social.microsoft.com/Forums/en-US/genuineoffice/thread/8d640c5d-bb4b-4fcf-88d5-42355ed957ae
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, March 18, 2009 4:29 PM
  • Ahh I see the problem!

    This machine must have had a bad key used for O2K3 whenever it was installed - I didn't notice O2k3 last night. I'll put our full version on today!

    THANKS DAN!!!! :-)

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Outlook 2007 - 100 Genuine

    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1


    • Marked as answer by paulw91 Thursday, March 19, 2009 12:40 AM
    Thursday, March 19, 2009 12:40 AM