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Not able to connect the CRM online trial instance while installing the sample unified service desk package using Package Deployer RRS feed

  • Question

  • I have installed the unified service desk client and was trying to install and deploy the sample unified service desk package using the package deployer. On the step of connecting to Microsoft Dynamics CRM, I am stuck up as I am not able to connect to the CRM online trial version instance.

    Server Name: Provided here the url of the CRM online trial version

    UserName: XXX

    Password: XXX

    Please help me on this issue to proceed ahead. Let me know if the USD package cannot be connected to the CRM online trial version.

    The error message is:

    Source : mscorlib
    Method : HandleReturnMessage
    Date : 7/9/2014
    Time : 6:54:27 PM
    Error : An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail.
    Stack Trace : Server stack trace:
       at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.ProcessReply(Message reply, SecurityProtocolCorrelationState correlationState, TimeSpan timeout)
       at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)
       at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
       at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
       at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
       at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:
       at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
       at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
       at Microsoft.IdentityModel.Protocols.WSTrust.IWSTrustContract.Issue(Message message)
       at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken rst, RequestSecurityTokenResponse& rstr)
       at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.AuthenticateLiveIdInternal(ClientCredentials clientCredentials, SecurityTokenResponse deviceToken, String keyType)
       at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.Authenticate(ClientCredentials clientCredentials, SecurityTokenResponse deviceTokenResponse, String keyType)
       at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.Authenticate(ClientCredentials clientCredentials, SecurityTokenResponse deviceTokenResponse)
       at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.AuthenticateLiveIdInternal(AuthenticationCredentials authenticationCredentials)
       at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.Authenticate(AuthenticationCredentials authenticationCredentials)
       at Microsoft.Xrm.Sdk.Client.DiscoveryServiceConfiguration.Authenticate(AuthenticationCredentials authenticationCredentials)
       at Microsoft.Xrm.Tooling.Connector.CrmWebSvc.ClaimsIFDFailOverAuth[T](IServiceManagement`1 servicecfg, Uri homeRealm, ClientCredentials userCredentials, ClientCredentials deviceCredentials, Int32 depthLevel, Boolean tryNetworkCred)
       at Microsoft.Xrm.Tooling.Connector.CrmWebSvc.CreateAndAuthenticateProxy[T](IServiceManagement`1 servicecfg, Uri ServiceUri, Uri homeRealm, ClientCredentials userCredentials, ClientCredentials deviceCredentials, String LogString)
       at Microsoft.Xrm.Tooling.Connector.CrmWebSvc.DiscoverOrganizations(Uri discoveryServiceUri, Uri homeRealmUri, ClientCredentials clientCredentials, ClientCredentials deviceCredentials)
       at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.QueryLiveDiscoveryServer(ClientCredentials liveCreds, Uri discoServer)
       at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.QueryOnlineServerList(ObservableCollection`1 svrs, OrganizationDetailCollection col, ClientCredentials liveCreds)
       at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.FindCrmOnlineDiscoveryServer(ClientCredentials liveCreds)
       at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.ValidateServerConnection(CrmOrgByServer selectedOrg)
    ======================================================================================================================
    Inner Exception Level 1 :
    Source : Not Provided
    Method : Not Provided
    Date : 7/9/2014
    Time : 6:54:27 PM
    Error : Authentication Failure
    Stack Trace : Not Provided

    Wednesday, July 9, 2014 1:40 PM