Re: Office validation rejection RRS feed

  • Question


    Cannot update Microsoft Office 2000. Validation fails.  Office 2000 did not require validation.

    Reinstalled Microsoft Office.


    Diagnostic Report (1.7.0012.0):
    WGA Data-->
    Validation Status: Unsupported OS
    Detailed Status: N/A
    Windows Product Key: Failed to get Product Key.
    Windows Product Key Hash: Failed to get Product Key.
    Windows Product ID: Failed to get Product ID.
    Windows Product ID Type:
    Windows License Type:
    Windows OS version: Failed to get version.
    ID: {97C6D8A2-E83A-11DB-BDAD-A8DA1231AD7A}
    Is Admin:
    AutoDial: No
    Registry: 0x0
    WGA Version: Failed to retrieve file version. - 0x800703f2
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: FCEE394C-0599-80004005_FCEE394C-0649-80004005_FCEE394C-0599-80004005_FCEE394C-0649-80004005
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: FCEE394C-0599-80004005_FCEE394C-0649-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\INTERN~1\iexplore.exe
    Download signed ActiveX controls: Allowed
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{97C6D8A2-E83A-11DB-BDAD-A8DA1231AD7A}</UGUID><Version>1.7.0012.0</Version><PID/><SID/><SYSTEM/><BIOS/><HWID/><UserLCID>0409</UserLCID><SystemLCID>0000</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><OEM/></MachineData>   <Software><Office><Result>111</Result><Products/></Office></Software></GenuineResults> 


    Wednesday, April 11, 2007 8:05 PM


  • Office doesn't require validation.



    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS

    • Marked as answer by StephenHolm Tuesday, July 29, 2008 8:00 PM
    Thursday, April 12, 2007 8:53 PM