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validation problem! RRS feed

  • Question

  • tryin 2 update directx, and i cant validate, i click continue to validate, but active x never loads. i did the diag, and i failed for active x loading. i went into internet options and everything seems 2 b enabled, but i never get the active x notification when goin thru validate. tried alternate method, downloaded "legitcheck" and i click try alternate method and it changes the page sayin active x error.

     

    now i havent changed nething, i actualy did a microsoft update few hours ago, yet i cant update directx, whats the problem here?

    Saturday, October 7, 2006 11:35 PM

Answers

  • Etcbrendan,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or a different edition?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Sunday, October 8, 2006 4:54 PM