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Power Pack 3 Not Showing Up RRS feed

  • Question

  • Set to Auto Updates,  PP3 has not shown up, even when try "update now", connects to web server and advises no updates available.

    Current shown version = 2.5.13.32351

    Under Resources, PP2 shown, with all Version listings being = 6.0.2030.2

    Thanks

    Kris
    Friday, November 27, 2009 4:34 AM

Answers

  • Yes!, It was right there at the top of the Resources screen if I had bothered to look.

    Thanks

    Kris
    • Marked as answer by kristopherk09 Friday, November 27, 2009 11:04 PM
    Friday, November 27, 2009 11:03 PM

All replies

  • Set to Auto Updates,  PP3 has not shown up, even when try "update now", connects to web server and advises no updates available.

    Current shown version = 2.5.13.32351

    Under Resources, PP2 shown, with all Version listings being = 6.0.2030.2

    Thanks

    Kris
    You are missing at least one update before PP3 as well (one of the component numbers was 6.0.2030.13 just before PP3 was released).

    The only supported method to fix that is Server Reinstallation.  As for unsupported methods, you can try uninstalling the most recent WHS-specific updates by logging into the server desktop (which is unsupported), go to Add/Remove Programs, make sure Show updates is checked, then uninstall the Windows Home Server update (not Windows Server 2003) that was installed most recently, reboot the server, and then see what shows up for necessary updates.
    Friday, November 27, 2009 4:44 AM
    Moderator
  • Ok.  Forgive my ignorance on the 2nd method.

    On Windows Homer Server Console, under software use the "updates rollback".

    OR

    On client computer which handled the setup/installation of Server, uninstall HP Media Server 2.5 and/or Media Server 2.5 Patch in Windows Control Panel.  I know I ended up having to manually install the Patch last September because I was not able to check for updates back then.

    Thank you for your time and expertise.

    Kris
    Friday, November 27, 2009 3:07 PM
  • kariya21 is referring to logging in to the server using remote desktop. He's not referring to either the rollback (which is part of the HP MediaSmart additions to Windows Home Server) or client software.
    I'm not on the WHS team, I just post a lot. :)
    Friday, November 27, 2009 3:15 PM
    Moderator
  • Ok.  Thanks.  I do not have remote setup, so looks like I should probably just plan on the reinstallation procedure.

    Kris
    Friday, November 27, 2009 3:23 PM
  • To start the remote desktop client on Windows XP: Start, Run..., type "mstsc" and press Enter.
    To start the remote desktop client on Windows Vista: Start, type "mstsc.exe" in the Search... box and press Enter.

    No need for the Remote Access web site...

    I'm not on the WHS team, I just post a lot. :)
    Friday, November 27, 2009 3:26 PM
    Moderator
  • Thanks for your time, education and expertise.  I will give that method a try as it sounds preferable to a reinstall.

    Kris
    Friday, November 27, 2009 4:09 PM
  • I tried the unsupported method, but it only offered the 2.5 update which I installed.  I also did Windows update which found some security update.  However, now pretty much back to where started with it saying no updates available.  the only thing that changed was that under Resources all versions are now: 6.0.2423.0.

    At this stage I assume my only option is proceed with Reinstallation?

    Thanks
    Kris
    Friday, November 27, 2009 10:07 PM
  • the only thing that changed was that under Resources all versions are now: 6.0.2423.0
    You now have Power Pack 3 installed. Is it possible that you never rebooted your server after the installation?

    I'm not on the WHS team, I just post a lot. :)
    Friday, November 27, 2009 10:48 PM
    Moderator
  • Yes!, It was right there at the top of the Resources screen if I had bothered to look.

    Thanks

    Kris
    • Marked as answer by kristopherk09 Friday, November 27, 2009 11:04 PM
    Friday, November 27, 2009 11:03 PM
  • I am having the same problem Ken, I cannot get the PP3 update, it keeps saying no updates available. This is my data from the console, which also states PP2 installed.

    Windows Home Server Console: 6.0.2361.0
    Windows Home Server Backup & Restore: 6.0.2361.0
    Windows Home Server Drive Extender: 6.0.2030.0
    Windows Home Server Remote Access: 6.0.2361.0
    Windows Home Server Storage Manager: 6.0.2361.0


    I have logged in via remote desktop and everything is installed with the exception of Silverlight and Powershell and nothing else is available.
    This is what has been installed recently and I have never installed the PP3 beta and everything has been absolutely perfect for a considerable time until now.


     Status  Date  Source 
     
    Windows Server 2003 Update For Windows Server 2003 (KB971513)  28 November 2009 Microsoft Update 
    Windows Server 2003 Update for Internet Explorer 8 Compatibility View List for Windows Server 2003 (KB975364)  28 November 2009 Microsoft Update 
    Windows Server 2003 Security Update for Windows Server 2003 (KB956744)  28 November 2009 Microsoft Update 
    Windows Server 2003 Remote Desktop Connection (Terminal Services Client 6.0) for Windows Server 2003 (KB925876)  28 November 2009 Microsoft Update 
    Windows Server 2003 Update for Windows Server 2003 (KB976098)  25 November 2009 Automatic Updates 
    Windows Server 2003 Update for Windows Server 2003 (KB973687)  25 November 2009 Automatic Updates 
    Windows Server 2003 Windows Malicious Software Removal Tool - November 2009 (KB890830)  11 November 2009 Automatic Updates 
    Windows Server 2003 Security Update for Windows Server 2003 (KB969947)  11 November 2009 Automatic Updates 
    Windows Server 2003 Update for Internet Explorer 8 for Windows Server 2003 (KB976749)  03 November 2009 Other Source 
    Windows  Windows Update Agent 7.4.7600.226  20 October 2009 Automatic Updates 

    Colin
    Sunday, November 29, 2009 10:37 AM
  • ...
    Windows Home Server Console: 6.0.2361.0
    Windows Home Server Backup & Restore: 6.0.2361.0
    Windows Home Server Drive Extender: 6.0.2030.0
    Windows Home Server Remote Access: 6.0.2361.0
    Windows Home Server Storage Manager: 6.0.2361.0
    ...
    and I have never installed the PP3 beta
    ...
    These statements are at variance. 6.0.2361.0 is Power Pack 3 beta, so you have installed it. There's a sticky at the top of the Power pack 3 beta forum with a link to instruction on removing it so Power pack 3 RTM will install.

    I'm not on the WHS team, I just post a lot. :)
    • Proposed as answer by wecpc Sunday, November 29, 2009 9:42 PM
    Sunday, November 29, 2009 2:39 PM
    Moderator
  • Thanks Ken you are right, but I never remember installing the beta in the first place, but once I knew where to look for it, the problem is now resolved and the official version now installed.

    Colin
    Sunday, November 29, 2009 9:41 PM