error sending email from workflow URGENT RRS feed

  • Question

  • I have a workflow that is trying to send out an email and it says it's been submitted for delivery but doesn't go.  here's the event viewer error

    #61042 - An error occurred while processing the outgoing e-mail message with subject "Please provide the following missing information -               EID:00710519" for SMTP: http://server for delivery through domain. System.Net.Mail.SmtpException: Failure sending mail. ---> System.FormatException: Invalid length for a Base-64 char array.
       at System.Convert.FromBase64String(String s)
       at System.Net.Mail.SmtpNegotiateAuthenticationModule.GetSecurityLayerOutgoingBlob(String challenge, NTAuthentication clientContext)
       at System.Net.Mail.SmtpNegotiateAuthenticationModule.Authenticate(String challenge, NetworkCredential credential, Object sessionCookie)
       at System.Net.Mail.SmtpConnection.GetConnection(String host, Int32 port)
       at System.Net.Mail.SmtpTransport.GetConnection(String host, Int32 port)
       at System.Net.Mail.SmtpClient.GetConnection()
       at System.Net.Mail.SmtpClient.Send(MailMessage message)
       --- End of inner exception stack trace ---
       at System.Net.Mail.SmtpClient.Send(MailMessage message)
       at Microsoft.Crm.Tools.Email.Providers.SmtpPollingSendEmailProvider.ProcessMessageInternal(email emailMessage)
       at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.ProcessMessage(email emailMessage)
       at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.Run()

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Tuesday, April 28, 2009 7:13 PM


  • Simply changing the user password that authenticated resolved the issue.
    Monday, May 11, 2009 9:35 PM

All replies

  • test if you create a email activity if you can send mail! Look at knowledge base article 915827 or try this 1. Go to the server where the e-mail router is installed. 2. Go to C:\Program Files\Microsoft CRM Email\Service 3. Edit the file Microsoft.Crm.EmailAgent.xml with Notepad 4. Find the element SchedulingPeriod 5. Change the value (most likely currently 1000) to 30 6. Restart the Microsoft CRM Email Router service
    Tiaan van Niekerk http://crmdelacreme.blogspot.com Skype:tiaan.van.niekerk1
    Wednesday, April 29, 2009 9:42 AM
  • Simply changing the user password that authenticated resolved the issue.
    Monday, May 11, 2009 9:35 PM