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Re: Zune error. 0x80070002 RRS feed

  • Question

  • I am also experiencing this error when attempting to install the Zune software from Zune.net.

    Here are the results of my diagnostic.

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key Hash: VLeG2qFFpzZi7+Byt2PrgOAG0ts=
    Windows Product ID: 76487-640-1296953-23821
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {59DCD3E9-1869-4B40-98E3-F9701509ECA3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-152-80070002_7E90FEE8-175-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{59DCD3E9-1869-4B40-98E3-F9701509ECA3}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JCV7J</PKey><PID>76487-640-1296953-23821</PID><PIDType>1</PIDType><SID>S-1-5-21-3815554931-1601886617-1231900331</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>195243U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>79ET65WW (1.09a)</Version><SMBIOSVersion major="2" minor="4"/><Date>20060727000000.000000+000</Date></BIOS><HWID>BEAD3707018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>92E455537D58D00</Val><Hash>4FN2dizO7XsbbjucG4wwlz91mCU=</Hash><Pid>73931-640-3728323-57487</Pid><PidType>14</PidType></Product><Product GUID="{903A0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2003</Name><Ver>11</Ver><Val>52EB2A103DAB500</Val><Hash>9rEaV/3koI8AYTwklTCZOQD2Epc=</Hash><Pid>72076-640-2641636-55835</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>52EB2A103DAB500</Val><Hash>9rEaV/3koI8AYTwklTCZOQD2Epc=</Hash><Pid>72085-640-2641636-55542</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 


    Monday, January 7, 2008 7:46 PM

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