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windows non genuine??? build 7601 says windows is non genuine but pre-installed on my computer from dell alienware RRS feed

  • Question

  • i would do Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {0AFC5154-8C83-480B-A119-9DCCE283A65C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Louie\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0AFC5154-8C83-480B-A119-9DCCE283A65C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3249876171-2955049001-351631597</SID><SYSTEM><Manufacturer>Alienware</Manufacturer><Model>M17x</Model></SYSTEM><BIOS><Manufacturer>Alienware</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="6"/><Date>20110117000000.000000+000</Date></BIOS><HWID>FD393B07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-2832011
    Installation ID: 002965082431918406180725407715064094392484239302577144
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Notification
    Notification Reason: 0xC004F032.
    Remaining Windows rearm count: 4
    Trusted time: 1/22/2012 8:48:54 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:15:2012 09:48
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: PAAAAAMABQABAAEAAQACAAAAAgABAAEAln0KL2uwdxaSulxuIjmeu4iCts8ARlR5VcWaiLKFhueeIVxd
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP INTEL CRESTLNE
      HPET INTEL CRESTLNE
      BOOT PTLTD $SBFTBL$
      MCFG INTEL CRESTLNE
      OSFR DELL   DELL    
      SLIC ALWARE ALIENWRE
      SSDT PmRef CpuPm
      SSDT PmRef CpuPm
      SSDT PmRef CpuPm
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {0AFC5154-8C83-480B-A119-9DCCE283A65C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Louie\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0AFC5154-8C83-480B-A119-9DCCE283A65C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3249876171-2955049001-351631597</SID><SYSTEM><Manufacturer>Alienware</Manufacturer><Model>M17x</Model></SYSTEM><BIOS><Manufacturer>Alienware</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="6"/><Date>20110117000000.000000+000</Date></BIOS><HWID>FD393B07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-2832011
    Installation ID: 002965082431918406180725407715064094392484239302577144
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Notification
    Notification Reason: 0xC004F032.
    Remaining Windows rearm count: 4
    Trusted time: 1/22/2012 8:48:54 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:15:2012 09:48
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: PAAAAAMABQABAAEAAQACAAAAAgABAAEAln0KL2uwdxaSulxuIjmeu4iCts8ARlR5VcWaiLKFhueeIVxd
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP INTEL CRESTLNE
      HPET INTEL CRESTLNE
      BOOT PTLTD $SBFTBL$
      MCFG INTEL CRESTLNE
      OSFR DELL   DELL    
      SLIC ALWARE ALIENWRE
      SSDT PmRef CpuPm
      SSDT PmRef CpuPm
      SSDT PmRef CpuPm
    so what can i do i do not wish to re-install windows i would like to repair the windows that i LEGITIMATELY have please help me fix your program please.  i started having problems when i tried to get my ps3 controller to work on my computer system.  this is where the problems started can you help me fix this please
    Monday, January 23, 2012 4:52 AM

Answers

  • "LouieFaeth" wrote in message news:859bb0b0-ae07-451f-8589-191ce22d0065...

    i do not have a coa sticker on my laptop i have had it for going on two years now.  there is no coa sticker on my computer.  I have had to reinstall windows with the replacement disk that was sent to me from dell support.  they probably gave me the wrong one.  what can i do.  should i contact alienware to get the coa sticker; is that even an option?

    please advise further regarding the matter.   sorry that i took so long to get back to you guys.  I work the swing shift in a plywood mill and we are experiencing market fluctuation right now due to a huge facility in south america burning down so am working 10-12 hour days.  thank you all that have responded to my inquiries to help me solve this annoying problem

     

    You should contact Dell/Alienware and get them to send the proper disks, or to upgrade your BIOS.
    Note that if your machine never had a COA sticker, it was not licensed for Windows – just having the disk is not  enough.
    Check the shipping specification using your Service Tag number on their website – what version of Windows does it say was shipped (if any)?
    The COA sticker may be inside the battery compartment.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, January 30, 2012 11:34 PM
    Thursday, January 26, 2012 10:34 AM
    Moderator

All replies

  • "LouieFaeth" wrote in message news:0aa4630b-c3ed-4c58-a50b-938c090ae198...
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
     
    Other data-->
    SYSTEM><Manufacturer>Alienware</Manufacturer><Model>M17x</Model></SYSTEM><BIOS><Manufacturer>Alienware</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="6"/><Date>20110117000000.000000+000</Date></BIOS
     
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: RMV82
    License Status: Notification
    Notification Reason: 0xC004F032.
    Remaining Windows rearm count: 4
    Trusted time: 1/22/2012 8:48:54 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
      
      SLIC ALWARE ALIENWRE
     
    so what can i do i do not wish to re-install windows i would like to repair the windows that i LEGITIMATELY have please help me fix your program please.  i started having problems when i tried to get my ps3 controller to work on my computer system.  this is where the problems started can you help me fix this please
     
    The edition of Windows installed here is from a DELL computer – while Alienware is a Dell subsidiary, they use their own Keys, and cannot use Dell ones when the SLIC table is Alienware.
     
    This installation was NOT preinstalled at the factory.
     
    For what version and edition of Windows is the computer licensed, according to the COA sticker on the case (or inside the battery compartment)?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 23, 2012 10:17 AM
    Moderator
  • 1) Click the Start button

    2) Type: slui.exe 3 and hit the Enter key

    3) Type in the 25-character Windows 7 Home Premium Product key from the COA sticker on your computer

    4) Click the Next button.

    5) You will be asked if want to Activate, click ok

    6) It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7) Click the Start button

    8) Type: slui.exe 4 and hit the Enter key

    9) Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone


    Carey Frisch
    Monday, January 23, 2012 5:42 PM
    Moderator
  • i do not have a coa sticker on my laptop i have had it for going on two years now.  there is no coa sticker on my computer.  I have had to reinstall windows with the replacement disk that was sent to me from dell support.  they probably gave me the wrong one.  what can i do.  should i contact alienware to get the coa sticker; is that even an option?

    please advise further regarding the matter.   sorry that i took so long to get back to you guys.  I work the swing shift in a plywood mill and we are experiencing market fluctuation right now due to a huge facility in south america burning down so am working 10-12 hour days.  thank you all that have responded to my inquiries to help me solve this annoying problem

     

    Thursday, January 26, 2012 7:55 AM
  • "LouieFaeth" wrote in message news:859bb0b0-ae07-451f-8589-191ce22d0065...

    i do not have a coa sticker on my laptop i have had it for going on two years now.  there is no coa sticker on my computer.  I have had to reinstall windows with the replacement disk that was sent to me from dell support.  they probably gave me the wrong one.  what can i do.  should i contact alienware to get the coa sticker; is that even an option?

    please advise further regarding the matter.   sorry that i took so long to get back to you guys.  I work the swing shift in a plywood mill and we are experiencing market fluctuation right now due to a huge facility in south america burning down so am working 10-12 hour days.  thank you all that have responded to my inquiries to help me solve this annoying problem

     

    You should contact Dell/Alienware and get them to send the proper disks, or to upgrade your BIOS.
    Note that if your machine never had a COA sticker, it was not licensed for Windows – just having the disk is not  enough.
    Check the shipping specification using your Service Tag number on their website – what version of Windows does it say was shipped (if any)?
    The COA sticker may be inside the battery compartment.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, January 30, 2012 11:34 PM
    Thursday, January 26, 2012 10:34 AM
    Moderator
  • Please try: Request Dell Backup Discs
    Carey Frisch
    Friday, January 27, 2012 6:53 AM
    Moderator