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Vista is not genuine. Volume license downloaded from Microsoft and used for approximately 3 weeks without any trouble. RRS feed

  • Question

  • Hi,
    I work for a software company in Sweden named Datahalland. We are MS Gold partners. I downloaded and installed Windows Vista on my new laptop and have had it for about 3-4 weeks now without any problems.

    Yesterday I was prompted that my license was not genuine.

    I downloaded and installed WGA Diagnostic Tool and here´s the log it produced;

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c533
    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-G996G-VWGXY-2V3X8
    Windows Product Key Hash: HqxDLhrfEW5NMsymptJIAMsL9MM=
    Windows Product ID: 89576-236-0200005-71243
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {458584EC-E0E1-404A-81F8-D63C840F9781}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{458584EC-E0E1-404A-81F8-D63C840F9781}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V3X8</PKey><PID>89576-236-0200005-71243</PID><PIDType>1</PIDType><SID>S-1-5-21-1465047653-139053661-3659421746</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>40623JG</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7VET64WW (2.12 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20090313000000.000000+000</Date></BIOS><HWID>92333507018400F8</HWID><UserLCID>041D</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7V   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>3F4E06F8255FD86</Val><Hash>+uHxC+7eoL9afY80Q2L11kqkMOk=</Hash><Pid>89388-707-3788772-65820</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, VOLUME_KMSCLIENT channel
    Activation ID: 4f3d1606-3fea-4c01-be3c-8d671c401e3b
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00142-236-020000-03-1053-6002.0000-1482009
    Installation ID: 018634952204706054381284553570951006100793277403285702
    Partial Product Key: 2V3X8
    License Status: Notification
    Notification Reason: 0xC004F056.

    Key Management Service client information
        Client Machine ID (CMID): 9ad98d26-3d8f-4e5e-8615-6ebfab3de8b5
        DNS auto-discovery: KMS name not available
        KMS machine extended PID:
        Activation interval: 120 minutes
        Renewal interval: 10080 minutes

    HWID Data-->
    HWID Hash Current: RAAAAAIABQABAAIAAgABAAAABgABAAEAeqiWNQJB2c2AhbBULgjkLHp/xvv++eqjje/y9IS7WUGTvkClGKOsVpK+Rso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TP-7V  
      FACP   LENOVO  TP-7V  
      HPET   LENOVO  TP-7V  
      BOOT   LENOVO  TP-7V  
      MCFG   LENOVO  TP-7V  
      SSDT   LENOVO  TP-7V  
      ECDT   LENOVO  TP-7V  
      SLIC   LENOVO  TP-7V  
      SSDT   LENOVO  TP-7V  
      TCPA     
      SSDT   LENOVO  TP-7V  
      SSDT   LENOVO  TP-7V  
      SSDT   LENOVO  TP-7V  



    Would appreciate some help n solving this issue.

    Thanks!

    /Mats Johansson
    Software Developer

    Tuesday, June 30, 2009 8:19 AM

Answers

  • Hello Mats,

      Your Vista is not Activated and is using a KMS Client Product Key. KMS Client licenses are bought in bulk and are used to "fill up" a KMS Server.  The KMS Clients must then activate by connecting to the KMS Server (located within the same Network) and comsumes one of the KMS Licenses. 

      In your case either your Vista was not configured to connect to your company's KMS Server or the KMS Server has run out of KMS Client Licenses and such, can not Activate your Vista.

      Either way, I recommend contacting your Network Admin or IT Dept for assistance.

    Thank you,
    Darin MS
    Tuesday, June 30, 2009 10:10 PM

All replies

  • Hello Mats,

      Your Vista is not Activated and is using a KMS Client Product Key. KMS Client licenses are bought in bulk and are used to "fill up" a KMS Server.  The KMS Clients must then activate by connecting to the KMS Server (located within the same Network) and comsumes one of the KMS Licenses. 

      In your case either your Vista was not configured to connect to your company's KMS Server or the KMS Server has run out of KMS Client Licenses and such, can not Activate your Vista.

      Either way, I recommend contacting your Network Admin or IT Dept for assistance.

    Thank you,
    Darin MS
    Tuesday, June 30, 2009 10:10 PM
  • Thanks for you fast reply Darin.

    I had gotten it all wrong. It was not a volume license downloaded from MS. The license was bought with the computer. I solved by using MS Automated Phone service to get a new code and "renew" my license.

    Again, thank you!

    /Mats




    Wednesday, July 1, 2009 2:23 PM