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Windows Vista error message Aero not working & Validation issues. RRS feed

  • Question

  • Has anyone got an answer for this problems.

    I started my PC to see an error message stating Aero is not working and my copy of Vista may not be genuine.  I clicked the link to take me online to validate windows.  I clicked the Validate Windows button, internet explorer returned a page stating it was unable to determine if my copy of Vista was genuine.

    I right clicked Computer from the Start Menu and selected Properties but the Properties window did not open.  I also tried to open Control Panel but this did not open.

    I found on this forum by running the slui.exe you can start the Windows Activation program.  I started this and typed in the product key from my OEM box.  Windows Activated successfully and at this point I attempted to validate using the WGA.  Windows also validated successfully and Vista returned to normal.

    The next time I started my PC the Aero is not working message returned, Windows would not validate and I was unable to access Control Panel.  This happens everytime I restart my PC.

    Below are my results from the WGA diagnostics.  Please can someone help me?

    Diagnostic Report (1.7.0095.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Online Validation Code: 0xc004c2fa

    Cached Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-T3GX4-FH2RY-VQQC8

    Windows Product Key Hash: 5A9h2fb4KOqEzFnJOPt0DEEAQ24=

    Windows Product ID: 89578-OEM-7359693-28047

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.0.6000.2.00010300.0.0.003

    CSVLK Server: N/A

    CSVLK PID: N/A

    ID: {D1786F03-DAC2-49B4-8A1B-8DE5D80D1627}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.7.69.2

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6000.vista_gdr.071023-1545

    TTS Error: T:20080407180817068-

    Validation Diagnostic: 

    Resolution Status: N/A


    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398


    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    WGATray.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->

    Office Status: 109 N/A

    OGA Version: Registered, 1.6.28.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3


    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{D1786F03-DAC2-49B4-8A1B-8DE5D80D1627}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VQQC8</PKey><PID>89578-OEM-7359693-28047</PID><PIDType>3</PIDType><SID>S-1-5-21-3260177602-1856080276-2704466731</SID><SYSTEM><Manufacturer>Parallels Software International Inc.</Manufacturer><Model>Parallels Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Parallels Software International Inc.</Manufacturer><Version>3.0</Version><SMBIOSVersion major="2" minor="3"/><Date>20080514000000.000000+000</Date></BIOS><HWID>58333507018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


    Spsys.log Content: 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


    Wednesday, June 11, 2008 2:55 PM

Answers

  • Hi turnertapes,

     

      Your Diagnostic Report tells me that your Vista is experiancing a Trusted Store tamper. This is a pretty rare issue, but from what we have seen, this type of issue is usually caused by a driver that is not completly compatible with Vista.

     

      My suggestion is to confirm you have the most up to date versions of the drivers being used by Vista.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Thursday, June 12, 2008 11:02 PM