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windows validation fails

Question
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Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-GKRTC-K94WM-BFWYG
Windows Product Key Hash: y4lawC/zwRxq7YM+ysJnK0uofjY=
Windows Product ID: 76487-640-8359703-23204
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {6C7BC373-609F-4691-B151-DBE43F18324B}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-85-80004005
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 5
File Exists: Yes
Version: 1.7.18.7
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
Microsoft Office Project Standard 2003 - 100 Genuine
Microsoft Office Visio Professional 2003 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1_025D1FF3-85-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.3093]
File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.3119]Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6C7BC373-609F-4691-B151-DBE43F18324B}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BFWYG</PKey><PID>76487-640-8359703-23204</PID><PIDType>0</PIDType><SID>S-1-5-21-2953658243-3904805091-252726057</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq nc2400(#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68YOP Ver. F.0A</Version><SMBIOSVersion major="2" minor="4"/><Date>20070122000000.000000+000</Date></BIOS><HWID>D2903507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Johnson Controls - North America Group</name><model>nc2400</model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>B7FD3DEF22D3500</Val><Hash>b699DNa9XFprp0UA/UHabLhtuqg=</Hash><Pid>70141-640-3167137-57342</Pid><PidType>14</PidType></Product><Product GUID="{903A0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2003</Name><Ver>11</Ver><Val>6E55FC73BF0500</Val><Hash>fshK71cstDKVZ/iouKYz3gMVoBE=</Hash><Pid>72076-640-3558176-55675</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>6E55FC73BF0500</Val><Hash>fshK71cstDKVZ/iouKYz3gMVoBE=</Hash><Pid>72085-640-3558176-55373</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="3A" Version="11" Result="100"/><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>Tuesday, July 15, 2008 3:05 AM
Answers
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Yellowcub,
Currently you are showing a couple of mismatched files:
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.3093]
File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.3119]These are operating system files and your best option will be what carey provided.
Take care,
Stephen Holm, MS
WGA Forum ManagerWednesday, July 16, 2008 12:47 AM -
Ok I will follow the instructions and thanks for the follow up.
regards.
Sunday, July 20, 2008 10:33 PM
All replies
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How to Perform a Repair Install of Windows XP
http://www.michaelstevenstech.com/XPrepairinstall.htmTuesday, July 15, 2008 3:07 AMModerator -
A repair install is the only answer???
Tuesday, July 15, 2008 4:17 AM -
Yellowcub,
Currently you are showing a couple of mismatched files:
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.3093]
File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.3119]These are operating system files and your best option will be what carey provided.
Take care,
Stephen Holm, MS
WGA Forum ManagerWednesday, July 16, 2008 12:47 AM -
Ok I will follow the instructions and thanks for the follow up.
regards.
Sunday, July 20, 2008 10:33 PM