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  • I' ve already registered the windows but i have to do it again

    Thursday, September 13, 2007 2:37 PM

All replies

  • Van,

     

    Are you receiving any error codes or wording explaing what is/has happened? Also please try to re-validate your Windows by visiting:  http://www.microsoft.com/genuine. Locate "Validate Windows" in the upper right hand corner and click on it. Please follow the steps provided. 

     

    If you need further assistance please run the diagnostic test, following the steps provided and re-post back in this thread.Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is telling us about the COA. Tell us:

     

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you,

     

    Stephen Holm, MS

    Thursday, September 13, 2007 5:25 PM