Answered by:
error 0x800402c9

Question
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Heres my report, hope you can help
Diagnostic Report (1.9.0006.1):
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WGA Data-->
Validation Status: Geographically blocked PID
Validation Code: 13
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-QW3HM-JGRQX-KM77T
Windows Product Key Hash: NiGGJUBjRyjHCl1UtP6NiEnsppE=
Windows Product ID: 55274-640-0185941-23235
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {41F2688E-0413-4C04-A72E-1E89EA10918B}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 3
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Documents and Settings\david young.OFFICE1\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{41F2688E-0413-4C04-A72E-1E89EA10918B}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KM77T</PKey><PID>55274-640-0185941-23235</PID><PIDType>1</PIDType><SID>S-1-5-21-1214440339-1844237615-682003330</SID><SYSTEM><Manufacturer>NEC COMPUTERS INTERNATIONAL</Manufacturer><Model>Santiago</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0159 </Version><SMBIOSVersion major="2" minor="3"/><Date>20050425000000.000000+000</Date></BIOS><HWID>1FF830070184405C</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57823</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 144CB:GENUINE C&C INC|10570:Packard Bell B.V|10570:Packard Bell B.V|1E840:Packard Bell B.V|1E840:Packard Bell B.V
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/A- Moved by JeniferA Friday, April 10, 2009 4:16 PM Geo-blocked XP PID
Thursday, April 9, 2009 10:03 PM
Answers
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Hello Skyline,
Thank you for posting in the WGA Forums Skyline. Based on your MGA Diagnostic results you have a geographically blocked PID. A "Geographically blocked PID" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.
Also I noticed Microsoft Office Professional was installed using a now blocked volume licensing key (VLK). Please visit http://www.microsoft.com/piracy and file a piracy report.
Thank you,
Stephen
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm- Marked as answer by Stephen Holm Friday, April 10, 2009 5:11 PM
- Unmarked as answer by Stephen Holm Friday, April 10, 2009 5:13 PM
- Marked as answer by Stephen Holm Friday, April 10, 2009 5:13 PM
Friday, April 10, 2009 5:11 PM