locked
error 0x800402c9 RRS feed

  • Question

  • Heres my report, hope you can help

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-QW3HM-JGRQX-KM77T
    Windows Product Key Hash: NiGGJUBjRyjHCl1UtP6NiEnsppE=
    Windows Product ID: 55274-640-0185941-23235
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {41F2688E-0413-4C04-A72E-1E89EA10918B}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Documents and Settings\david young.OFFICE1\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{41F2688E-0413-4C04-A72E-1E89EA10918B}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KM77T</PKey><PID>55274-640-0185941-23235</PID><PIDType>1</PIDType><SID>S-1-5-21-1214440339-1844237615-682003330</SID><SYSTEM><Manufacturer>NEC COMPUTERS INTERNATIONAL</Manufacturer><Model>Santiago</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0159   </Version><SMBIOSVersion major="2" minor="3"/><Date>20050425000000.000000+000</Date></BIOS><HWID>1FF830070184405C</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57823</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 144CB:GENUINE C&C INC|10570:Packard Bell B.V|10570:Packard Bell B.V|1E840:Packard Bell B.V|1E840:Packard Bell B.V
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    • Moved by JeniferA Friday, April 10, 2009 4:16 PM Geo-blocked XP PID
    Thursday, April 9, 2009 10:03 PM

Answers

  • Hello Skyline,


    Thank you for posting in the WGA Forums Skyline. Based on your MGA Diagnostic results you have a geographically blocked PID.  A "Geographically blocked PID" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.


    Also I noticed Microsoft Office Professional was installed using a now blocked volume licensing key (VLK). Please visit 
    http://www.microsoft.com/piracy and file a piracy report.


    Thank you,


    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Friday, April 10, 2009 5:11 PM
    • Unmarked as answer by Stephen Holm Friday, April 10, 2009 5:13 PM
    • Marked as answer by Stephen Holm Friday, April 10, 2009 5:13 PM
    Friday, April 10, 2009 5:11 PM