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Backup failed on Vista Laptop, now chkdsk stuck at 49% RRS feed

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    I have a 1 week old HP EX475 MediaSmart Home Server that failed while backing up my HP Vista Business Laptop 2 days ago.

    After reading and compairing my errors with several of the posts here I started a chkdsk yesterday afternoon on c:\fs\E.  I know everywhere in here it says this can take forever,but seriously how long is that.  It's been running since about 3pm yesterday making it over 12 hours now.

    I ran chkdsk c:\fs\e /r yesterday at around 3pm

    So far this is what it has reported

    CHKDSK is verifying files (stage 1 of 5)...
    39200 file records processed.
    File verification completed.
    834 large file records processed.
    0 bad file records processed.
    0 EA records processed.
    0 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 5)...
    143654 index entries processed.
    Index verification completed.
    5 unindexed files processed.
    CHKDSK is verifying security descriptors (stage 3 of 5)...
    39200 security descriptors processed.
    Security descriptor verification completed.
    3626 data files processed.
    CHKDSK is verifying file data (stage 4 of 5)...
    10 percent complete. (35002 of 39184 files processed)
    Windows replaced bad clusters in file 35582
    of name \DE\folders\{00008~1\GLOBAL~2.DAT.
    Windows replaced bad clusters in file 39178
    of name \DE\folders\{00008~1\DA8C44~1.DAT.
    39184 files processed.
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    49 percent complete. (32363459 of 74688781 free clusters processed)

    But it's been at that 49 percent since I went to bed last night.

    Again it's a server thats 1 week old today - Grr

    I am trying to figure out what to do now.

    Thanks for any help!!

    Jerr

    • Edited by jbeechii Wednesday, October 29, 2008 10:05 AM Title to long
    Wednesday, October 29, 2008 10:02 AM

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    jbeechii said:


    My biggest concern now is this CHKDSK thats been running for 12 hours.  It did manage to bump up to 50% just a while ago.  But it looks to me like it is really just spinning and not doing anything.

    I hate to think the drive is bad, but sounds very possible.  You know I bought this thing 'in secret' and just put it on the server shelf as a new toy, now if I loose all of the stuff I moved to it for storage Im gonna be in the doggie house so bad...

    Any suggestions on the long running chkdsk?  Stop it, reboot, start over?



    CHKDSK should not take 12hrs to run, it sounds like you have a drive that is failing, if you have 2 drives and Duplication turned on for your shares, replacing the drive and doing a Server REINSTALLATION will preserve all of your data. To be extra safe or if you only have one drive, you can pull your files off the drive into good drive and this way you won't loose any data, photos ect.
    • Proposed as answer by Lunker 1 Wednesday, October 29, 2008 6:11 PM
    • Marked as answer by Lara JonesModerator Wednesday, October 29, 2008 6:54 PM
    Wednesday, October 29, 2008 3:06 PM

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    Hi Jerr,
    you could check the event log of the server (Start/Control Panel/Administrative Tools/Event Viewer) for error entries from source ntfs.
    But already one bad cluster is a sign, that HP should swap the disk on warranty.
    Best greetings from Germany
    Olaf
    Wednesday, October 29, 2008 10:35 AM
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    My friends EX470 needed the OS disk replaced just after he got it.  Maybe your drive is no good.
    Wednesday, October 29, 2008 12:42 PM
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    My biggest concern now is this CHKDSK thats been running for 12 hours.  It did manage to bump up to 50% just a while ago.  But it looks to me like it is really just spinning and not doing anything.

    I hate to think the drive is bad, but sounds very possible.  You know I bought this thing 'in secret' and just put it on the server shelf as a new toy, now if I loose all of the stuff I moved to it for storage Im gonna be in the doggie house so bad...

    Any suggestions on the long running chkdsk?  Stop it, reboot, start over?
    Wednesday, October 29, 2008 12:55 PM
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    Hi,

    Stopping chkdsk can result in even more file errors, sorry to say. Your best bet really is to let it run it's course if at all possible. It's just not easy to predict how long it might need though, as it has so many variables, such as fragmentation, free space, CPU and it's load etc etc.

    The problem is, even looking at Task Manager might show that it appear to be doing nothing, but as I say, if there is for example, fragmentation, or actual surface damage, this could be taking the time, rather than CPU cycles.

    Regarding the second point: If you have more than the one data drive, and had Duplication enabled, then you shouldn't loose any files as they will have a copy on the other drive and these can always be recovered.


    Colin





    If anyone answers your query successfully, please mark it as 'Helpful', to guide other users.
    Wednesday, October 29, 2008 2:01 PM
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    jbeechii said:


    My biggest concern now is this CHKDSK thats been running for 12 hours.  It did manage to bump up to 50% just a while ago.  But it looks to me like it is really just spinning and not doing anything.

    I hate to think the drive is bad, but sounds very possible.  You know I bought this thing 'in secret' and just put it on the server shelf as a new toy, now if I loose all of the stuff I moved to it for storage Im gonna be in the doggie house so bad...

    Any suggestions on the long running chkdsk?  Stop it, reboot, start over?



    CHKDSK should not take 12hrs to run, it sounds like you have a drive that is failing, if you have 2 drives and Duplication turned on for your shares, replacing the drive and doing a Server REINSTALLATION will preserve all of your data. To be extra safe or if you only have one drive, you can pull your files off the drive into good drive and this way you won't loose any data, photos ect.
    • Proposed as answer by Lunker 1 Wednesday, October 29, 2008 6:11 PM
    • Marked as answer by Lara JonesModerator Wednesday, October 29, 2008 6:54 PM
    Wednesday, October 29, 2008 3:06 PM
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    I totally agree it should not take this long.

    Since the server is only 1 week old, Im going to try HP Support and see where we go.

    Ill post back with the progress.
    Wednesday, October 29, 2008 4:16 PM
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    The original post-er did not reply, but for anyone reading this thread at a later date, it should be assumed that the disk drive was bad, and that it needed replacement.   Hitachi offers a free drive fitness test utility called, "DFT"  or Drive Fitness Test that can test a hard drive and see if it is properly performing.. It usually comes in an ISO format that you can burn to CD and boot from.   It runs on a wild variety of hardware and is fairly accurate at determining hard drive failure...   

    So just to re-cap, chkdsk failing to run in a reasonable amount of time on a fresh installation on a new machine(less than 40 gigabytes of data) is usually a failed hard drive.
    -John Hoye.
    Monday, August 3, 2009 11:43 PM
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    Shame on me for not posting back...

    In the end the drive was bad.  Aparently from what I had gathered there were a few of them (Segates) that were returned by us for replacement.  Once I had already ordered additional drives for my server so I reinstalled and when the replacememnt arrived added it back to the server as additional storage.  We've been up and running since.

    -Jerry
    Tuesday, August 4, 2009 1:12 AM
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    this is very disheartening to read, my astonishment is that I just reformatted my HP Pavillion dv6000, Vista OS. I am now doing a scandisk and I am stuck at stage 5 of 5 and at..... 49%  !? Exactly as original post.

    I was having constant problems with chdsk hanging, i could boot up in safe mode, defrag was always hanging at 14% so I formatted and now this. not happy.

    Saturday, January 29, 2011 4:29 PM
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    @Kristwin26:

    While your machine and therefore the issue has nothing to do with Windows Home Server (I think), disks are mechanical units, which may break.

    Since it seems to be a notebook, you can try not only to format, but remove the entire volume in the initial stage of setup before creating a new one. If only a few sectors are affected, this would give the disk electronics the chance to hide the damaged sectors from the OS.

    Best greetings from Germany
    Olaf

    Sunday, January 30, 2011 12:46 PM
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