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Win7 Not Genuine-Can't enter activation key RRS feed

  • Question

  • I recently bought a new laptop with Window 7 Ultimate pre-installed from a a local PC shop a few weeks ago. A couple days later I got the "This copy of Windows is not genuine" error message, however, I can't enter my activation key because I'm constantly prompted to purchase 'genuine' Windows 7, which I refuse to do. I've read other threads to try solve the problem, but the solutions there didn't work so I've come here with my own diagnostics report.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM

    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=

    Windows Product ID: 00426-OEM-8992662-00497

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {2BC6655A-CBDB-4DF7-BC03-583772C014D4}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.101026-1503

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Dell User\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{2BC6655A-CBDB-4DF7-BC03-583772C014D4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-2169466012-355711189-2209906350</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MXG071                          </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080529000000.000000+000</Date></BIOS><HWID>00B93607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>PE_SC3  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65764</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 2:10:2011 05:31

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: OgAAAAEABwABAAEAAAABAAAAAwABAAEAeqi6MhLUSuC4lnh1RoN8ggYMQJHgGHRNJml1wpip0CpGyg==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC DELL   M08    

      FACP DELL   M08    

      HPET DELL   M08    

      BOOT DELL   M08    

      MCFG DELL   M08    

      OSFR DELL   M08    

      SLIC DELL   PE_SC3  

      SSDT PmRef CpuPm

     

     

    Tuesday, February 22, 2011 9:27 PM

Answers

  • "AriiMoose" wrote in message news:0b177ff5-4448-4548-85d0-e09eccd23e20...

    I recently bought a new laptop with Window 7 Ultimate pre-installed from a a local PC shop a few weeks ago. A couple days later I got the "This copy of Windows is not genuine" error message, however, I can't enter my activation key because I'm constantly prompted to purchase 'genuine' Windows 7, which I refuse to do. I've read other threads to try solve the problem, but the solutions there didn't work so I've come here with my own diagnostics report.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM

    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=

    Windows Product ID: 00426-OEM-8992662-00497

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     


    Your Product Key is the infamous Lenovo stolen key, which was never legally installed on a PC.
    Your BIOS SLIC table is apparently a Dell one for Win 7
    Your conputer [sic] is also apparently a Dell - but it as manufactured in 2008, well before the launch of Win 7, and cannot possible have a valid SLIC table for Win 7
     
    The installation is counterfeit through-and-through
    Take it back toe the shop an demand a refund.
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, February 23, 2011 11:47 PM
    Tuesday, February 22, 2011 9:36 PM
    Moderator

All replies

  • The product key *****-*****-YG69F-9M66D-PMJBM appears to be a blacklisted product key. The story is at http://bit.ly/f4lmmo.  Please confirm that this is or is not the product key on the label on the bottom of the laptop.  Do not type the full product key in a reply.  Just confirm.  If the shop did use the blacklisted Lenovo key you need to ask for your money back. 
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, February 22, 2011 9:35 PM
    Answerer
  • "AriiMoose" wrote in message news:0b177ff5-4448-4548-85d0-e09eccd23e20...

    I recently bought a new laptop with Window 7 Ultimate pre-installed from a a local PC shop a few weeks ago. A couple days later I got the "This copy of Windows is not genuine" error message, however, I can't enter my activation key because I'm constantly prompted to purchase 'genuine' Windows 7, which I refuse to do. I've read other threads to try solve the problem, but the solutions there didn't work so I've come here with my own diagnostics report.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM

    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=

    Windows Product ID: 00426-OEM-8992662-00497

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     


    Your Product Key is the infamous Lenovo stolen key, which was never legally installed on a PC.
    Your BIOS SLIC table is apparently a Dell one for Win 7
    Your conputer [sic] is also apparently a Dell - but it as manufactured in 2008, well before the launch of Win 7, and cannot possible have a valid SLIC table for Win 7
     
    The installation is counterfeit through-and-through
    Take it back toe the shop an demand a refund.
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, February 23, 2011 11:47 PM
    Tuesday, February 22, 2011 9:36 PM
    Moderator
  •  

    As Noel stated you are using the blocked Lenovo key.  You also have an illegal version of Office Enterprise 2007 on your computer.  That version of Office is normally only sold to corporations in quantity and is never legally sold to a private individual.  If this product came on the computer or you purchased it from a local or online store you have been taken there also.  Demand a full and immediate refund of all price paid.
    Tuesday, February 22, 2011 9:56 PM