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Is there a way to embed an image directly in an Email template in CRM 2015? RRS feed

  • Question

  • Hi,

    In CRM 2015, I know you can insert images in emails/emai templates by creating an HTML page with images that are hosted on the web and copy/pasting the HTML in the email/email template. The problem I have with that is customers who use Outlook that receive the email see big X's at first and Outlook prompts them to download images.

    Is there a way to embed the images directly in the email? Or a third party tool that would allow that?
    I tried converting the images to base64 and entering the code directly into the Body field in the TemplateBase table of the CRM database, but the application just converts it to the tag "<img>" with nothing else in the sent emails...

    Thank you,

    Thursday, January 14, 2016 4:01 PM