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Windows not genuine? Error Code 0xC004E003 RRS feed

  • Question

  • Well I now join the sea of issues here! Before I explain here my report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D7B020E7-1910-4A84-B8F4-AA3A676FA3A1}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.141211-1742
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D7B020E7-1910-4A84-B8F4-AA3A676FA3A1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3582703525-415115464-4007149736</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7577</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.17</Version><SMBIOSVersion major="2" minor="5"/><Date>20110218000000.000000+000</Date></BIOS><HWID>1D570500018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7601.0000-0272015
    Installation ID: 005983018383495535898386811865447560012912792054202774

    *Links removed so I could post*

    Partial Product Key: 7QJB7
    License Status: Initial grace period
    Time remaining: 43080 minute(s) (29 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 1/27/2015 3:52:39 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:27:2015 12:55
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAAABgABAAEAAAADAAAAAgABAAEAln2uuAiFVNDI/4w1EDNU8jalfjQypciKOVOWxyIKAtA=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   7577MS  A7577100
      FACP   7577MS  A7577100
      SRAT   AMD     FAM_F_10
      HPET   7577MS  OEMHPET
      MCFG   7577MS  OEMMCFG
      OEMB   7577MS  A7577100
      SSDT   A M I   POWERNOW

    I had just recently gotten this computer from a friend last Christmas. This is a custom built computer mind you and I sadly don't have the COA, though I am in the process of asking him where his CD box is for windows. I can personally attest that surely this key is valid as him and myself built this machine together about two years ago and had ordered all the parts mostly from amazon. If it isn't, I'll be baffled. The only things different I had done with the machine once it was in my hands were:

    1: Reformatted the hard drive and reinstalled Windows to pruge any possible malware. I obtained the key through an audit program called Belarc Advisor. I had done this through the usb since well again, I didn't have the CD and the DVD drive proves more bothersome really. 

    2: Recently I had issues with the BIOS so bad that I went ahead and did a CMOS reset. This was about 2 or maybe 3 weeks ago.

    In the description of the error message I get when I attempt the feed the key to the computer it spits out: The Software Licensing Service reported that license evaluation has failed. However I noticed that before instead of 'License evaluation failed' it was previously, 'BIOS missing required license". This was after I had done a CHKDSK scan and a SFC scan along with resetting the REARM in a vain attempt.

    Any ideas as to what may have happened?


    • Edited by Konogisan Tuesday, January 27, 2015 10:41 PM
    Tuesday, January 27, 2015 10:39 PM

Answers

  • You have an OEM OS on a system with a Retail motherboard.  This is classified as counterfeit because an OEM install is only valid on the hardware that it was originally installed on.  You will need to purchase either a Retail (or more realistically) an OEM System Builder version, format your drive and perform a clean install.  Be sure to back up your data first.

    Please do not read this sentence. Please ignore the previous sentence.

    Wednesday, January 28, 2015 3:28 PM

All replies

  • You have an OEM OS on a system with a Retail motherboard.  This is classified as counterfeit because an OEM install is only valid on the hardware that it was originally installed on.  You will need to purchase either a Retail (or more realistically) an OEM System Builder version, format your drive and perform a clean install.  Be sure to back up your data first.

    Please do not read this sentence. Please ignore the previous sentence.

    Wednesday, January 28, 2015 3:28 PM
  • Ah hell that bites then. Thank you for the help and sorry for taking to so to get back to ya.
    Friday, January 30, 2015 3:16 AM