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Windows XP pro RRS feed

  • Question

  • I buy windows and office XP pro, office XP is Genuine and windows are not.  Wy ??

     

    Thank you in advanced for your cooperation

    Serge Belisle  -  saala28@hotmail.com

     

    Wednesday, September 20, 2006 2:43 AM

Answers

  • Serge,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Wednesday, September 20, 2006 2:49 AM