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SCCM2002推送安装企业微信少数电脑不能完整下载企业微信安装包 RRS feed

  • Question

  • 专家好,我是参考这个链接部署企业微信(.exe) https://www.prajwaldesai.com/deploy-wechat-using-sccm/ 

    大部分电脑都能自动下载安装包并能自动安装企业微信,目前发现有10多台电脑不能完成下载企业微信安装包,cacheh目录载图如下,9月9日将此电脑添加到相应的集合,企业微信安装没有下载成功

    查看 CCM\Log下日志有以下错误信息

    CIDownloader-20210909-125506.log:

    DeleteInstanceFromLantern failed (0x80041002). CIDownloader 09/09/2021 12:55:06 4296 (0x10C8)
    DCM::LanternUtils::DeleteAlreadyExistingModel - Failed to delete instance PolicyPlatform_Policy.Name="ScopeId_65FABC34_24A3_465E_8222_917A7F8183A2_Application_908ffc31_e910_4543_97af_e52460eaf7b6_Platform_PolicyDocument",Authority="System Center Configuration Manager",Revision=1 (0x80041002). CIDownloader 09/09/2021 12:55:06 4296 (0x10C8)

    请帮分析 下,如需其它日志请告诉我,谢谢!

    Tuesday, September 14, 2021 2:56 AM

All replies

  • 你好,

    安装失败先判断客户是否正确安装,查看控制面板中Configuration Manager ,各项是否正常。

    刷新策略,然后看下面2个日志文件。

    AppDiscovery.log
    AppEnforce.log

    本帖子以”现状”提供且没有任何担保,同时也没有授予任何权利。 如果您的问题得到解答,请在登录后将此回复标记为“答案”,非常感谢您的支持。

    Thursday, September 23, 2021 8:05 AM
    Moderator
  • 安装失败先判断客户是否正确安装,查看控制面板中Configuration Manager ,各项是否正常。

    答:检查各项功能正常,上一次安全补丁能正常下载更新,在这次批量安装企业微信时这样的客户端占5%以下,其中有一台尝试卸载SCCM客户端并重新安装现

    刷新策略,然后看下面2个日志文件。

    AppDiscovery.log

    答:AppDiscovery.log 对应时间日志如下:

    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6" AND Revision = 1)"

        Performing detection of app deployment type WXWork_3.1.12.6001(ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6, revision 1) for system.

    +++ Application not discovered. [AppDT Id: ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6, Revision: 1]

    +++ Did not detect app deployment type WXWork_3.1.12.6001(ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6, revision 1) for system.

       ActionType - Install will use Content Id: Content_353e9faa-c6be-446d-9958-8ca84925bf73 + Content Version: 1 for AppDT "WXWork_3.1.12.6001" [ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6], Revision - 1

    AppEnforce.log

    答:此文件没有更新,应用程序有安装才会更新此文件

    详细情况如下,并贴上相关的日志,请帮分析下,谢谢!

    2021年09月22日10:45 加入集合 以下是相关的日志加入集合后的对应时间,其中有一台尝试卸载SCCM客户端并重新安装现象一样。

    2021年09月22日10:51  CIDownloader.log

    DeleteInstanceFromLantern failed (0x80041002).

    DCM::LanternUtils::DeleteAlreadyExistingModel - Failed to delete instance PolicyPlatform_Policy.Name="ScopeId_65FABC34_24A3_465E_8222_917A7F8183A2_DeploymentType_6b1edc04_6d84_4f0e_a338_f500d7585ab6_1_Requirements_PolicyDocument",Authority="System Center Configuration Manager",Revision=1 (0x80041002).


    2021年09月22日10:51  CAS.log
    Failed to check if the client is a peer source
    User policy requested with no user credentials.
    Invalid user.


    2021年09月22日10:51  ContentTransferManager.log
    CCTMJob::UpdateLocations - Received empty location update for CTM Job {5E8C0E04-E020-4CED-AFAB-E3F90B92595C}


    2021年09月22日10:51  DataTransferService.log 

    Added (source=.sms_pol?ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/RequiredApplication_908ffc31-e910-4543-97af-e52460eaf7b6/VI/VS.SHA256:0A41CB13B8A89730001237A50AD33A412E7E2423AF89477A955D758E9714CB2B,dest={84E87E7E-9932-4D46-AA0A-5BC5FF62AFCC}.tmp) pair from manifest.

    Added (source=.sms_pol?ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/Application_908ffc31-e910-4543-97af-e52460eaf7b6/CA.SHA256:76570618BAEBB5F70BCB41FC2A6758C18EE3B680145D7F46EAE4A3C0858CD54B,dest={FACC1750-D094-46B2-BF75-8278FBB98D32}.tmp) pair from manifest.

    Added (source=.sms_pol?{3A4AF47F-DEF5-4025-ACF7-C8C4CBF046D2}.SHA256:168B4096CDFF9751DF3B36994263E531E1A6577829F2A244BF39DC684C896697,dest={A4141A0E-D1B1-4157-AF6D-4FFA7D37AFA0}.tmp) pair from manifest.

    DTSJob {87B1489E-4B90-4B66-A8A5-4079CD5C794F} created to download from 'http://SZSCCMP01.szoffice.mtrsz.local:80/SMS_MP' to 'C:\windows\CCM\Temp'.

    DTSJob {87B1489E-4B90-4B66-A8A5-4079CD5C794F} in state 'PendingDownload'.

    2021年09月22日10:51   AppDiscovery.log

    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6" AND Revision = 1)"

    Performing detection of app deployment type WXWork_3.1.12.6001(ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6, revision 1) for system.

    +++ Application not discovered. [AppDT Id: ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6, Revision: 1]

    +++ Did not detect app deployment type WXWork_3.1.12.6001(ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6, revision 1) for system.

       ActionType - Install will use Content Id: Content_353e9faa-c6be-446d-9958-8ca84925bf73 + Content Version: 1 for AppDT "WXWork_3.1.12.6001" [ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6], Revision - 1


    https://social.technet.microsoft.com/Forums/en-US/59e951d1-62c7-430c-b73b-26ab2c7e31de/problems-with-deploying-applications-from-task-sequence?forum=configmanagerosd

    You should double-check your Deployment Type's Requirement Rules.  If it all looks good, then you may need to post more than your smsts.log files.  Check to see if there is anything in these log files when it is failing:

    Thursday, September 23, 2021 8:20 AM
  • >>Did not detect app deployment type WXWork_3.1.12.6001

    有没有去客户端确认微信有没有安装?有的情况是因为检测方法不能正常工作。

    详细分析日志文件,请参考下面文章:(需要翻墙)

    How to track an installation through client log-files

    https://deploymentparts.wordpress.com/2015/08/14/how-to-track-an-installation-through-client-log-files/

    本帖子以”现状”提供且没有任何担保,同时也没有授予任何权利。 如果您的问题得到解答,请在登录后将此回复标记为“答案”,非常感谢您的支持。

    Friday, September 24, 2021 9:05 AM
    Moderator
  • 有没有去客户端确认微信有没有安装?有的情况是因为检测方法不能正常工作

    答:有去客户端确认没有安装,软件没有下载完成,在客户端电脑上软件中心中软件下载失败,但不知道失败原因。你分享的这个链接非常有用,我慢研究下,谢谢!

    Sunday, September 26, 2021 7:42 AM
  • 企业微信其它95%以上的电脑能正常下载并安装,即说明SCCM服务器的配置没有问题,我估计问题是出现在客户端这边,刚检查其中一台AppDiscovery.log 日志如下,还请帮分析下。

    日志时间:2021年9月27日9:31

    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6" AND Revision = 1)"

        Performing detection of app deployment type WXWork_3.1.12.6001(ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6, revision 1) for system.

    +++ Application not discovered. [AppDT Id: ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6, Revision: 1]

    +++ Did not detect app deployment type WXWork_3.1.12.6001(ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_6b1edc04-6d84-4f0e-a338-f500d7585ab6, revision 1) for system.

    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_65FABC34-24A3-465E-8222-917A7F8183A2/DeploymentType_feba9261-cc6d-4555-a519-f2cb3eccfdef" AND Revision = 1)"

    Monday, September 27, 2021 6:59 AM
  • 你分析是正确的,问题应该出现在客户端这边。

    具体情况有很多。可以找一台正常安装的对比一下。

    客户端有没有杀毒,临时禁用下试试。重装客户端试试。


    本帖子以”现状”提供且没有任何担保,同时也没有授予任何权利。 如果您的问题得到解答,请在登录后将此回复标记为“答案”,非常感谢您的支持。

    Wednesday, September 29, 2021 7:55 AM
    Moderator
  • 经进一步分析和测试,企业微信安装失败的电脑全分布在第三期的网络环境中,将其中的一台电脑搬到一期或二期的网络中则能自动下载并安装企业微信,但这些电脑在三期的网络环境中能正常下载并更新安全补丁和Windows 10版本更新,就是不能下部署格式为.exe 和.msi的应用程序,请教下应用和安装补丁的下载有区别吗(测试了telnet到SCCM服务器的80 443  8530 8531端口都正常)?谢谢!
    Monday, October 11, 2021 8:40 AM
  • 通过你的描述分析,应该是网络问题。是不是网络中对.exe 和.msi的应用程序有过滤?具体情况可以考虑联系网络组抓包看看。

    应用和安装补丁都是从分发点下载没有区别。


    本帖子以”现状”提供且没有任何担保,同时也没有授予任何权利。 如果您的问题得到解答,请在登录后将此回复标记为“答案”,非常感谢您的支持。


    Tuesday, October 12, 2021 8:39 AM
    Moderator
  • 非常感谢你支持,我参考这个链接(https://www.pianshen.com/article/10271940441/)部署企业微信WeCom_3.1.18.6007.exe后,客户端能正常下载企业微信安装包(WeCom_3.1.18.6007.exe),但没有正常安装,经查询cas.log如下,有两条错误信息,此电脑正常下载并安装安全补丁,还请帮分析下谢谢!

    Saved Content ID Mapping P0100064.1, C:\WINDOWS\ccmcache\a (此目录是下载WeCom_3.1.18.6007.exe)
    CacheManager: ADD new cache entry for id:P0100064 Version : 1 Size : 322368K RefCount:1 LastRef Minutes : 0 State : ACTIVE PinDuration : 10962 Location : C:\WINDOWS\ccmcache\a
    Download succeeded for download request {5A8031E6-3F44-4043-A40C-8218CC0843C3}
    Error: DeleteDirectory:- Failed to delete Directory  with Error 0x00000003.
    Error: DeleteDirectory:- Failed to delete Directory C:\WINDOWS\ccmcache\a.BCWork with Error 0x00000002.
    Releasing content request {D1AA4C49-3423-4FB7-BEC3-C9588D1A1FAC}

    成功下载企业微信安装包截图

    Friday, October 15, 2021 8:16 AM