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my sevice is not working RRS feed

  • Question

  • I would like to have a direct phone to Windows Live OneCare service center, because my service have not worked for some time and I have paid for the service for one year. I have try to find the answer for my problem and can not. I need to talk to someone. I have restarted and restarted my computer over and over.
    Wednesday, January 23, 2008 7:12 PM

Answers

  •  

    This issue could be caused if one of the following services is disabled or not running. The workaround is to enable these services : 

    1. Terminal services
    2. Network Location Awareness
    3. Network Store Interface Service
    4. Network List Services

    Go to Start/Control Panel/Administrative Tools/Services

     

    Look for the above services in the list and change them to Automatic from manual or disabled and then start them if they are not listed as "Started."

     

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Wednesday, January 23, 2008 7:15 PM