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"Windows 7 Build 7601 This copy of windows not genuine" RRS feed

  • Question

  • This has happened before and I was told to reinstall Windows 7 I would prefer to fix this problem. Here  are the logs
    Is there a way to fix this issue?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-82W7G-JBQ2H-H69X2
    Windows Product Key Hash: NOxD1m1KLPi4ShW1JXe3l+Vs6hk=
    Windows Product ID: 00359-OEM-8882216-01898
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {5173BBA7-CDA6-4692-B87C-7AC0680ACFBB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5173BBA7-CDA6-4692-B87C-7AC0680ACFBB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-H69X2</PKey><PID>00359-OEM-8882216-01898</PID><PIDType>3</PIDType><SID>S-1-5-21-2895402588-555629986-1846192120</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KY811AA-ABA e9120y</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.08   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100709000000.000000+000</Date></BIOS><HWID>502A3F07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:26:2011 14:10
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAIAAAABAAEAAgACAAAAAQABAAEAln3SpaaVJmOGuxgX+NqSvJqIVm2Qx44u

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      OEMB            HPQOEM        SLIC-CPC
      INFO            HPQOEM        SLIC-CPC
      NVHD            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC

    I do have a CBS.log I could send
    Sunday, August 21, 2011 4:47 PM

Answers

  • "2bnull" wrote in message news:0b481810-1b5f-48c2-9966-7f499f5ec78d...
    This has happened before and I was told to reinstall Windows 7 I would prefer to fix this problem. Here  are the logs
    Is there a way to fix this issue?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-82W7G-JBQ2H-H69X2
    Windows Product Key Hash: NOxD1m1KLPi4ShW1JXe3l+Vs6hk=
    Windows Product ID: 00359-OEM-8882216-01898
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012



    I do have a CBS.log I could send
     
     
    I see there that your error message that time was one that referred to the Software Protection Service being uninstalled.
     
    Are you using any sort of Registry Cleaner?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by 2bnull Sunday, August 21, 2011 6:47 PM
    Sunday, August 21, 2011 6:29 PM
    Moderator

All replies

  • "2bnull" wrote in message news:0b481810-1b5f-48c2-9966-7f499f5ec78d...
    This has happened before and I was told to reinstall Windows 7 I would prefer to fix this problem. Here  are the logs
    Is there a way to fix this issue?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-82W7G-JBQ2H-H69X2
    Windows Product Key Hash: NOxD1m1KLPi4ShW1JXe3l+Vs6hk=
    Windows Product ID: 00359-OEM-8882216-01898
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012



    I do have a CBS.log I could send
     
     
    I see there that your error message that time was one that referred to the Software Protection Service being uninstalled.
     
    Are you using any sort of Registry Cleaner?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by 2bnull Sunday, August 21, 2011 6:47 PM
    Sunday, August 21, 2011 6:29 PM
    Moderator
  • I ran Wise Registry Cleaner - have it in the past however did run the updated version a few days ago. but the link above allowed me to solve the problem. Will take more caution with registry cleaners in future.

    Thanks


    Sunday, August 21, 2011 6:44 PM
  • "2bnull" wrote in message news:47559182-9349-4d6c-9ce5-6687e47db1a1...

    I ran Wise Registry Cleaner - have it in the past however did run the updated version a few days ago. but the link above allowed me to solve the problem. Will take more caution with registry cleaners in future.

    Thaks

    That’s quite possibly the cause of BOTH problems – UNDO anything it did (if you can) or use System Restore to go back to a time before you ran it.
    Once complete, uninstall Wise (it’s snake-oil, like ALL registry cleaners) and promise yourself never to use anything like it again, you and your computer will be happier for it :) – then post a new MGADiag report.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 21, 2011 6:54 PM
    Moderator
  • It has been deleted and my key is showing back here is the new MGADiag report

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-82W7G-JBQ2H-H69X2
    Windows Product Key Hash: NOxD1m1KLPi4ShW1JXe3l+Vs6hk=
    Windows Product ID: 00359-OEM-8882216-01898
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {5173BBA7-CDA6-4692-B87C-7AC0680ACFBB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5173BBA7-CDA6-4692-B87C-7AC0680ACFBB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-H69X2</PKey><PID>00359-OEM-8882216-01898</PID><PIDType>3</PIDType><SID>S-1-5-21-2895402588-555629986-1846192120</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KY811AA-ABA e9120y</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.08   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100709000000.000000+000</Date></BIOS><HWID>502A3F07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00176-822-101898-02-1042-7601.0000-2332011
    Installation ID: 003656285484354554506106563101589932991310072965288111
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: H69X2
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/21/2011 2:45:02 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:26:2011 14:10
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAIAAAABAAEAAgACAAAAAQABAAEAln3SpaaVJmOGuxgX+NqSvJqIVm2Qx44u

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      OEMB            HPQOEM        SLIC-CPC
      INFO            HPQOEM        SLIC-CPC
      NVHD            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC



    Sunday, August 21, 2011 7:45 PM
  • "2bnull" wrote in message news:f0be16b6-a560-4b6a-813f-773955f98461...

    It has been deleted and my key is showing back here is the new MGADiag report

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-82W7G-JBQ2H-H69X2
    Windows Product Key Hash: NOxD1m1KLPi4ShW1JXe3l+Vs6hk=
    Windows Product ID: 00359-OEM-8882216-01898
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Partial Product Key: H69X2
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/21/2011 2:45:02 PM




     
     
    That looks a LOT better!
    Just one more thing to test – go to the Validation site and validate Windows – it should pass, and you’ll be offered MSE and IE9 (you don’t have to take them,).
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 21, 2011 8:01 PM
    Moderator
  • I worked, prior attempts on that page just sat there with the circle spinning and never doing anything.
    Sunday, August 21, 2011 8:07 PM
  • "2bnull" wrote in message news:0c9bd253-d26a-4756-aa25-a3998be04a7b...
    I worked, prior attempts on that page just sat there with the circle spinning and never doing anything.
     
    Great :)
     
    Now write 50 times
    “I will never, ever, use a Registry Cleaner”
    <g>
     
    Good Luck!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 21, 2011 8:19 PM
    Moderator
  • In support of Noel's position on registry cleaners:

    Since the registry ALWAYS has entries that are left over from installs and just ordinary use, registry cleaners appear to do something when in fact they are not needed.  In fact just running a registry cleaner will leave "leftover" entries when the program exits.

    There are a lot of programs on sale on the web that purport to clean up your computer.  A couple are advertised on TV.  Those programs let you run a diagnostic version and show you things like obsolete registry entries, internet files, etc. and claim that your computer will speed up if you just use their product.  The truth is, Disk Cleanup is just as good.  Except for the registry.  That is because the registry is best left alone.

    Back in the Win 95 days when hard disk space was at a premium (I had an 840MB HDD) it made sense to eliminate unneeded entries (compacting the registry).  A few kilobytes made a difference.  Nowadays, a few kilobytes are trivial.  The mischief registry cleaners can sometimes do is not trivial when something goes wrong.  There is a reason a registry cleaner is not provided in Disk Cleanup in your Accessories Folder and it isn't because Microsoft doesn't know how to write a good registry cleaner.  Microsoft did write one for the Windows Live Online Cleanup suite.  Reluctantly.  Some users kept asking for one but Microsoft refused to include it in Windows itself because registry cleaners are historically a source of headaches for users.  Such users think they have 25 years of experience but in fact they only have had the same year of experience 25 times.  It pays to learn new tricks and forget old ones.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, August 21, 2011 8:30 PM
    Answerer