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How does the process of adding CALs work? RRS feed

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    Is it like Exchange server, where you purchase the CAL to hold for record, or does the CAL come with a license code that gets entered into the CRM management program?
    Friday, September 4, 2009 3:25 PM

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    The CRM license key indicated the number of users. Like Leon said, you can apply that through Deployment manager.  I believed CRM 4.0 license is little different than earlier versions of CRM. It will not stop users from access CRM if you over the limit.

    I hope this helps!

    Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com
    Saturday, September 5, 2009 12:49 AM
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    If you have the trial version, then you have the full version. They are the same. The trial version will expired after 30 days or 90 days. Workgroup edition only allows 5 users, you can't add license to a workgroup edition to add more users.

    Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com
    Saturday, September 5, 2009 3:08 AM
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    You need to add the license code into CRM via the deployment manager so CRM knows how many users you are allowed to create.

    Leon Tribe
    Want to hear me talk about all things CRM? Check out my blog
    http://leontribe.blogspot.com/
    or hear me tweet @leontribe
    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    • Proposed as answer by Leon TribeMVP Friday, September 4, 2009 8:25 PM
    Friday, September 4, 2009 8:25 PM
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    The CRM license key indicated the number of users. Like Leon said, you can apply that through Deployment manager.  I believed CRM 4.0 license is little different than earlier versions of CRM. It will not stop users from access CRM if you over the limit.

    I hope this helps!

    Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com
    Saturday, September 5, 2009 12:49 AM
    Moderator
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    We currently only have hte Action Pack workgroup version and a trial professional version, so I have never been able to see the real license screen to know what to expect in a full version.

    Thanks.

    Saturday, September 5, 2009 1:22 AM
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    If you have the trial version, then you have the full version. They are the same. The trial version will expired after 30 days or 90 days. Workgroup edition only allows 5 users, you can't add license to a workgroup edition to add more users.

    Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com
    Saturday, September 5, 2009 3:08 AM
    Moderator
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    If I will add more users than CAL, will they be active??
    Akif
    Thursday, September 24, 2009 10:15 AM
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    No, if you add more users than CALs, they're automatically created as disabled.

    Leon Tribe
    Want to hear me talk about all things CRM? Check out my blog
    or hear me tweet @leontribe
    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    • Proposed as answer by Leon TribeMVP Friday, September 25, 2009 3:25 PM
    Friday, September 25, 2009 3:25 PM
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    So how does CRM know how many licenses you have?  When you purchase additional CALs, is there a place in the deployment manager where you enter a code?  Or is the licensing structure simlar to Server 2003, where you enter the number of users you are licensed for , and you are extra careful about maintaing records of your CAL ownership (so hopefully they send those nice certificates like you get for Server 2008 CALs).
    Wednesday, October 7, 2009 2:52 PM
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    Yes, as stated above, the license code is entered via the Deployment Manager and this tells CRM how many active users you're allowed to have.

    Leon Tribe

    Want to hear me talk about all things CRM? Check out my blog

    http://leontribe.blogspot.com/

    or hear me tweet @leontribe
    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    Wednesday, October 7, 2009 6:58 PM
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    No this is not correct for CRM 4. I just tested this. In CRM 3, if you add additional users, they are always added as disabled and then you have to manage your enabled users but this is not the case for CRM 4. You can add additional users and they will be added as enabled users. Now it is more of an ethical and legal thing that you should not add more users than the licensed ones. 
    Akif
    • Proposed as answer by Akif Friday, October 9, 2009 9:44 PM
    Friday, October 9, 2009 9:43 PM