Windows Live Mail 2011 unable to write new mail


  • I have a problem with Windows Live Mail 2011 Version 15.4.3508.1109.

    Each time I click the New Mail button I get a dialog box saying

    "A problem occurred while

    trying to open the message.  Try again". 

     I have uninstalled and removed all Live Mail folders then reinstalled.

    I have done the repair option.

    I have removed the account and starte with an empty account

    Any ideas what else to try?

    Monday, May 16, 2011 9:36 AM

All replies

  • Windows live Writer can not be used to access email, so you are in the wrong forum.

    Try instead.

    The following is signature, not part of post
    Please mark the post answered your question as the answer, and mark other helpful posts as helpful, so they will appear differently to other users who are visiting your thread for the same problem.
    Visual C++ MVP
    Wednesday, July 27, 2011 4:38 AM
  • Here is the full text of the error:

    Failed to initialize Shared Canvan: System.IO.FileNotFoundException:
    Count not load file or assembly 'WindowsLive.Writer.Localization,
    Version=15.4.3538.513, Culture=neutral,
    PublicKeyToken=31bf3856ad364e35' or one of its dependencies.  The
    system cannot find the specified file.
    File name: 'WindowsLive.Writer.Localization,
    Version=15.4.3538.513, Culture=neutral,
    WindowsLive.Writer.CoreServices.ApplicationEnvironment.Initialize(Assembly rootAssembly,
    String installationDirectory, String settingsRootKeyName, String productName)
    WindowsLive.Writer.PostEditor.ContentEditorFactory.Initialize(String registrySettingsPath,
    IContentEditorLogger logger, IContentTarget contentTarget, ISettingsProvider settingsProvider)

    WRN:Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value
    [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associates with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

    at ContentEditorFactory.Initialize(String registrySettingsPath, IContentEditorLogger
    logger, IContentTarget contentTarget, ISettingsProvider settingsProvider)

    At the bottom of the dialog window, I have three options: Abort, Retry, Ignore.  None of these make any difference to this issue.

    Also, if it helps, the title of the dialog window is "Assestion Failed: Abort=Quit, Retry=Debug, Ignore=Continue"

    Monday, April 09, 2012 1:56 PM
  • I've responded to your post about the same subject at Microsoft Answers.


    Tuesday, April 10, 2012 12:40 AM
  • Thanks.  It took a complete uninstall of WIndows Essentials, reboot, and complete re-install of WIndows Essentials to fix this problem.
    Wednesday, April 11, 2012 1:30 AM
  • Since Microsoft is complete inept on this issue, i'll let you know what worked for me. I did lots of searching and the only answers I found were: 

    1) Completely uninstall or use the  "Repair" function 

    2) Use system restore (which helped a lot of people)

    My problem was that my client didn't have any restore points before the issue occurred, so I was stuck. First, make sure you backup your Windows Live Mail fully using KLS Mail Backup. You shouldn't need to use the restore function, but its good to have a backup. 

    I read somewhere else of someone using ccleaner and revo uninstaller and fixed it where the first two options failed. I tried ccleaner on its own after a standard uninstall (without revo uninstaller) and it didn't fix it. I then reinstalled Windows Live Mail (with all the other crap that comes along with it) and did a revo uninstall USING THE ADVANCED OPTION (the moderate option didn't work). Don't reboot when the built in Windows Live Mail uninstaller asks you to (I made this mistake once and had to reinstall just to uninstall it again). It will find like 10,000 left over registry entries and a bunch of files to remove. Remove it all, THEN reboot. Then reinstall. Once reinstalled, the first time I started up Windows Live Mail it had to do a repopulating of the clients mail folders. Everything seemed to be there afterwards and the problem was gone. Hope this helps someone. 

    Thursday, June 28, 2012 9:31 PM