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  • Question

  • I have a Trojan Horse in Quarantine but can not remove it.  When accessing Quarantine the following message pops up

    "The Virus and Spyware Protection Service Encountered a Problem. Please try again later or contact support for help"

    Clinking on this pop-up closes the Quarantine Box.  I can see the files in Quarantine but can not access them to remove them.

    My computer seems to be operating OK but I want to delete the files in Quarantine  how can I do this?
    Saturday, May 23, 2009 2:18 PM

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