locked
phone numbers RRS feed

  • Question

  • Why don't these phone numbers for China work?

    China

    (86) (21) 96081368

          (800) 830-1832


    They aren't even connected!

    Wednesday, February 11, 2009 3:25 AM

Answers

  • Hey Club :-),

    Please try the following number 
    1-800-712-5000 and let us know if this will resolve the problem. 


    Thank you again


    Stephen

    Stephen Holm
    • Marked as answer by Stephen Holm Monday, February 16, 2009 11:13 PM
    Thursday, February 12, 2009 1:28 AM
  • Hello Club,

    Unfortunatly I don't have any further information to provide you. Have you tried the following Microsoft China Website http://www.microsoft.com/zh/cn/default.aspx . Once you are here please try and locate the activation area and report the outage for the numbers. Activation falls outside the support scope for WGA. Hopefully I have been able to point you in the right direction.


    Take care

    Stephen
    Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, February 17, 2009 12:18 AM
    Tuesday, February 17, 2009 12:18 AM

All replies

  • Good Morning Club157,

    Thank you for posting in the WGA Forums and providing us with the information. Please provide us with the following information so we may look into why the numbers are not working.

    -  What are the numbers specifically for?

    -  Please provide us the exact webpage where you found thes numbers. Also please provide us all preceeding webpages which pushed you to where you located the numbers. 

    We need any details regarding the phone numbers you provided so we may investigate the issue furthere.  



    Thank you again Club157


    Stephen  
    Stephen Holm
    Wednesday, February 11, 2009 5:43 PM
  • To activate XP by phone....

    http://www.microsoft.com/licensing/resources/vol/default.mspx

    Go down to "Learn More"   "Microsoft Activation Centers"   which takes you to

    http://www.microsoft.com/licensing/resources/vol/numbers.mspx

    and the numbers for China are not connected
    Thursday, February 12, 2009 12:03 AM
  •  Hello Club,

    Again I thank you for taking the time and letting us know. I have esculated this matter but do not have an ETA when the matter will be resolved.  Please try again to activate again in 24 hours. 


    Thank you,

    Stephen
    Stephen Holm
    Thursday, February 12, 2009 12:47 AM
  • Hey Club :-),

    Please try the following number 
    1-800-712-5000 and let us know if this will resolve the problem. 


    Thank you again


    Stephen

    Stephen Holm
    • Marked as answer by Stephen Holm Monday, February 16, 2009 11:13 PM
    Thursday, February 12, 2009 1:28 AM
  • Hello Club,

    Unfortunatly I don't have any further information to provide you. Have you tried the following Microsoft China Website http://www.microsoft.com/zh/cn/default.aspx . Once you are here please try and locate the activation area and report the outage for the numbers. Activation falls outside the support scope for WGA. Hopefully I have been able to point you in the right direction.


    Take care

    Stephen
    Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, February 17, 2009 12:18 AM
    Tuesday, February 17, 2009 12:18 AM