How to Implement CRM in Banks RRS feed

  • General discussion

  • Implementing a customer relationship management (CRM) system at a bank takes careful planning. Banks need to involve key employees in the vendor decision so that they choose a system which will give them the most for their investment. Ease of use and ability to view information quickly are equally important to employees and managers. As Destinationcrm.com points out, CRMs helps firms manage customer relationships better, and customer relationships are vital to any company's success.

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    Wednesday, August 15, 2012 12:25 AM