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The product key found on this computer was not assigned by Microsoft?? RRS feed

  • Question

  • Hi all of a sudden a copy of xp is saying it is not a genuine copy. Is this just an error? Or can it be fixed?
    Here are the diagnostics.

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-JMFXK-3CDDG-Q66JG
    Windows Product Key Hash: mftNto0oyHYGIXVg/QpvXIByy1s=
    Windows Product ID: 55274-642-9416422-23060
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {957879EB-3482-4E5B-9C4D-DC6AAEACE612}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{957879EB-3482-4E5B-9C4D-DC6AAEACE612}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q66JG</PKey><PID>55274-642-9416422-23060</PID><PIDType>1</PIDType><SID>S-1-5-21-1708537768-823518204-725345543</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="3"/><Date>20031121000000.000000+000</Date></BIOS><HWID>734D3EC70184205B</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57798</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13C70:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13C70:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13C70:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, June 18, 2009 5:22 AM

Answers

  • Hello Nightowl,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  A VLK is classified as "invalid" if it was not authentically generated by Microsoft, but instead was generated by software counterfeiters using a pirating program known as a key generator (keygen).

    Also, a note about Volume Licenses.  As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    More bad news:  Your Office 2003 Pro installation is showing as Nongenuine (Office status=114 means nongenuine).  It, too is a VL edition of Office 2003 Pro that was installed with a now-blocked Volume Licensing Key.  This key was a legitimate key for use only by a specific major business organization.  The key was leaked to the public via the internet and due to widespread piracy has been blocked by Microsoft.  Please go back to where you purchased the installed copy of Office and let them know that it is a counterfeit copy and that you demand the genuine copy that you paid for, or a refund.  In any case, please uninstall the nongenuine installation of Office 2003 as soon as possible.  You may be qualified to participate in the Office Genuine Offer as described in the FAQ:  http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=en


    What's next?  Look on the computer or in the materials that came with your computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or for another verison of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  We would expect it to read "Smasung Electronics" or similar.

    4.  DO NOT post the Product Key that may be printed on the CoA.

    5.  Do the same for your Office discs and CoA.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     Please post back to tell us how you are doing!


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Proposed as answer by Stephen Holm Thursday, June 18, 2009 4:51 PM
    • Marked as answer by Darin Smith MS Wednesday, July 1, 2009 6:48 PM
    Thursday, June 18, 2009 4:32 PM