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Sudden "This copy is not genuine", Win7 (7601), Polish OEM, upgraded to Ultimate RRS feed

  • Question

  • Hello everyone,

    My very stable box has suddenly displayed "This Windows copy is not genuine" today. Activation (both online and via phone) failed, I had to use automated system, no Polish support via phone is available today.

    System was installed by manufacturer (64-bit Home Premium, Polish), I have used my Win7 Ultimate box and Windows Anytime Upgrade to upgrade it and install English UI/Language pack. Everything worked fine for really long time.

    MGADiag report below, many thanks for any help.

    Cheers,

    Wojtek

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-3JHVG-FX8Q7-D66HX
    Windows Product Key Hash: qCtwnOs7uf8XxRB9A4AjK+3qRdc=
    Windows Product ID: 00426-068-2983166-86022
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {96DF4EE8-435C-4D27-A0BC-89781078BA2D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Wojtek\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{96DF4EE8-435C-4D27-A0BC-89781078BA2D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-D66HX</PKey><PID>00426-068-2983166-86022</PID><PIDType>5</PIDType><SID>S-1-5-21-1027914395-1680756401-2403061751</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1204</Version><SMBIOSVersion major="2" minor="6"/><Date>20110120000000.000000+000</Date></BIOS><HWID>6D7F3107018400FE</HWID><UserLCID>0415</UserLCID><SystemLCID>0415</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-298316-00-1045-7601.0000-1552012
    Installation ID: 013950584143130172883331509391112294165592749911220320
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: D66HX
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 1
    Trusted time: 2012-06-03 17:35:06

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:3:2012 17:24
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAQABAAEAAQAEAAAAAwABAAEAln18uORVIM1sFsLqJJFOkbziumwFR4qQ5qP6GS5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      SSDT AMICPU PROC

    Sunday, June 3, 2012 3:44 PM

Answers

  • "Wojciech Froelich" wrote in message news:0c078a36-a052-4fc4-818c-05fe47ef9a20...

    Hello everyone,

    My very stable box has suddenly displayed "This Windows copy is not genuine" today. Activation (both online and via phone) failed, I had to use automated system, no Polish support via phone is available today.

    System was installed by manufacturer (64-bit Home Premium, Polish), I have used my Win7 Ultimate box and Windows Anytime Upgrade to upgrade it and install English UI/Language pack. Everything worked fine for really long time.

    MGADiag report below, many thanks for any help.

    Cheers,

    Wojtek

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-3JHVG-FX8Q7-D66HX
    Windows Product Key Hash: qCtwnOs7uf8XxRB9A4AjK+3qRdc=
    Windows Product ID: 00426-068-2983166-86022
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001


    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1204</Version><SMBIOSVersion major="2" minor="6"/><Date>20110120000000.000000+000</Date></BIOS


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Partial Product Key: D66HX
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 1
    Trusted time: 2012-06-03 17:35:06

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table

     
     
    The Key is NOT an OEM one - it's a Retail  MSDN one.
     
    The Key has been blocked for abuse
     
    The Key in use is an MSDN Key. Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.  Your Windows Key is from a not-for-resale MSDN account.  You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... ..................................
     
     
    and
     
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
     
     
    Also - have a look at this video....
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 3, 2012 4:27 PM
    Moderator

All replies

  • "Wojciech Froelich" wrote in message news:0c078a36-a052-4fc4-818c-05fe47ef9a20...

    Hello everyone,

    My very stable box has suddenly displayed "This Windows copy is not genuine" today. Activation (both online and via phone) failed, I had to use automated system, no Polish support via phone is available today.

    System was installed by manufacturer (64-bit Home Premium, Polish), I have used my Win7 Ultimate box and Windows Anytime Upgrade to upgrade it and install English UI/Language pack. Everything worked fine for really long time.

    MGADiag report below, many thanks for any help.

    Cheers,

    Wojtek

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-3JHVG-FX8Q7-D66HX
    Windows Product Key Hash: qCtwnOs7uf8XxRB9A4AjK+3qRdc=
    Windows Product ID: 00426-068-2983166-86022
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001


    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1204</Version><SMBIOSVersion major="2" minor="6"/><Date>20110120000000.000000+000</Date></BIOS


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Partial Product Key: D66HX
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 1
    Trusted time: 2012-06-03 17:35:06

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table

     
     
    The Key is NOT an OEM one - it's a Retail  MSDN one.
     
    The Key has been blocked for abuse
     
    The Key in use is an MSDN Key. Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.  Your Windows Key is from a not-for-resale MSDN account.  You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... ..................................
     
     
    and
     
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
     
     
    Also - have a look at this video....
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 3, 2012 4:27 PM
    Moderator
  • The item was purchased via local auction service in March 2011. Seller had and still has spotless reputation. How can I get the full confirmation this is fraud?
    Sunday, June 3, 2012 4:42 PM
  • BTW - I didn't even expect it to be OEM key.
    Sunday, June 3, 2012 4:43 PM
  • "Wojciech Froelich" wrote in message news:4da1eb3d-2b73-415d-9fdf-fec4a015ef2e...
    The item was purchased via local auction service in March 2011. Seller had and still has spotless reputation. How can I get the full confirmation this is fraud?
     
    Darin (the forum 'Owner') will be able to confirm when he gets into the office on Monday (Redmond time).
    However, you can take it as read that he will confirm it.
     
    (I misread your title - sorry about the OEM/Retail confusion - but the diagnosis stands.)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 3, 2012 6:28 PM
    Moderator
  • Thanks for your help. I will try to contact Polish support on Monday morning anyway. I am still surprised that it took Microsoft that much time to realize the key is not retail, the box looks OK (and I bought enough Microsoft software in my life to see the obvious signs of counterfeit) plus, as I mentioned earlier, seller got spotless reputation.

    Cheers,

    Wojtek

    Sunday, June 3, 2012 6:36 PM
  • "Wojciech Froelich" wrote in message news:0369422b-f728-46e0-adb5-870533b66c29...

    Thanks for your help. I will try to contact Polish support on Monday morning anyway. I am still surprised that it took Microsoft that much time to realize the key is not retail, the box looks OK (and I bought enough Microsoft software in my life to see the obvious signs of counterfeit) plus, as I mentioned earlier, seller got spotless reputation.

    Cheers,

    Wojtek

    Here's my standard spiel on the time-delays involved in tagging abused keys....

    For MSDN Keys:-

    MS can only act once a key hits a threshold (and they won't tell an outsider what that threshold is, understandably). They then have to put it through internal systems to ensure that all relevant parties are informed, just in case it's an oversight - then it enters the queue for the next update to the system. I have no idea how often the WAT checking system is updated, but I would suspect that it's no more than weekly because of admin and timing issues. The internal MS processes could therefore take easily a couple of weeks.
    It therefore depends on how close to the end of a vendors sales list you are, and how quickly he's selling them.
    The cannier ones will sell just enough to stay under the threshold for each product (MSDN subs include a huge number of products), until they've maximised the profits, then try and flood the market before disappearing into the sunset, laden with your cash. This could take anything up to a year or more.

    For products sold using a loader:-
    The loader gets around online activation by fooling the computer into thinking that the OS is installed onto the correct machine, by modifying certain files. Because of a number of factors, it's impossible to stop this, so MS came up with the WAT update - which has the ability to scan the relevant files, and detect the use of a loader tool. If the user fully updates the machine, including recommended updates and optional updates, then the WAT update is installed and starts work, and within 3 days, a loader-installed machine will get a notification. However, the WAT update is a voluntary one, at least at the first update run, and can be uninstalled, or refused
    The other time the WAT update is installed, is when you validate Windows for some reason - it is part of the validation process, rather than the activation process. this time, it does the scan immediately, and again this will show as non-genuine if a Loader is present.
    If a user never needs/wants to validate, then they need never install the WAT update, and may never see a non-genuine notification.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 3, 2012 6:49 PM
    Moderator
  • No loader in my case - I have upgraded pre-installed system to Ultimate with Windows Anytime Upgrade (using key from the box), so I didn't even touch DVDs + never refused any updates.
    Sunday, June 3, 2012 7:01 PM
  • Didn't manage to call support today (extremely busy day).

    Darin, any chance to get solid confirmation this was MSDN key? What options do I have? Buying "legalizing" kit online?

    Monday, June 4, 2012 8:06 PM
  • The MS Get Genuine Online Kit comes with a supplemental Software License, the terms of which limit the use to the affected machine - which effectively makes it an OEM license.

    For this reason I do not recommend it (it's almost the same price as a full Retail copy).

    Your best option is to purchase a Full Retail license from a reputable discounter. I see you're running on CET - so you should actually be able to purchase at pretty much the same price as a GGOK (discounting in the US tends to be pretty minimal, although the base price is lower). 

    Darin is apparently out of the office most of this week - hopefully, he'll catch it when he does come in.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, June 5, 2012 9:14 AM
    Moderator