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Product Key (Invalid) RRS feed

  • Question

  • I'm having trouble with my laptop. It ask me to enter the product key and it says is invalid. I tried to run the Genuine Validation and when i get to copy it does let me select neither the button of copy nor what i need to copy and paste. This is for Windows Vista. Is a Toshiba that was purchased at Best Buy.

     

    Thursday, January 10, 2008 9:56 AM

Answers

  •  

    Alirubi,

     

      If you are having problems with getting the the Diagnostic Tool to 'Copy' then I believe there is a larger issue at play. I suggest creating s Support Request at http://go.microsoft.com/fwlink/?linkid=52029 for further assistance.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Thursday, January 10, 2008 9:27 PM