Windows 7 professional key asks for reactivation after motherboard had to be changed by Lenovo under warranty RRS feed

  • General discussion

  • Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-3QWFD-6VKMV-F4BGM
    Windows Product Key Hash: KNWYq7mXbXfwrIldLW6dC68H4Ok=
    Windows Product ID: 00371-OEM-9310483-48457
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {6BCDAC04-3EF3-4EDA-B345-EECD17E5B415}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Fidel\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6BCDAC04-3EF3-4EDA-B345-EECD17E5B415}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-F4BGM</PKey><PID>00371-OEM-9310483-48457</PID><PIDType>8</PIDType><SID>S-1-5-21-1959703459-408799835-3837948141</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4286CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>8DET59WW (1.29 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20120402000000.000000+000</Date></BIOS><HWID>C2330400018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-8D   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-104-848457-02-1033-7601.0000-0382012
    Installation ID: 003014416031580124047001143476623295188245817383570764
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: F4BGM
    License Status: Additional grace period (KMS license expired or hardware out of tolerance)
    Time remaining: 2340 minute(s) (1 day(s))
    Remaining Windows rearm count: 4
    Trusted time: 5/31/2012 8:42:48 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:8:2012 23:27
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC LENOVO TP-8D   
      FACP LENOVO TP-8D   
      HPET LENOVO TP-8D   
      MCFG LENOVO TP-8D   
      SLIC LENOVO TP-8D   
      ECDT LENOVO TP-8D   
      ASF! LENOVO TP-8D   
      UEFI LENOVO TP-8D   
      UEFI LENOVO TP-8D   
      UEFI LENOVO TP-8D   

    Friday, June 1, 2012 4:05 AM

All replies

  •     You can reactivate your Windows 7 installation by performing the following:

    1. Click on the Start button and in the Start Search box type in: slui.exe 3 and click on the icon that appears.

    2. Type in your Windows 7 Professional 25-character product key that is affixed to your Lenovo computer.

    3. Follow the instructions for phone activation (no charge).

    Carey Frisch

    Friday, June 1, 2012 4:14 AM
  • Thank you. It worked.
    Friday, June 1, 2012 4:31 AM
  • You're welcome!

    Carey Frisch

    Friday, June 1, 2012 4:35 AM