none
After 2 years I am being asked to validate my copy of Windows

    Question

  • After 2 years of use Windows has decided to tell me that my copy of windows in not genuin (despite it coming preinstalled) when I bought it from Argos.  Have tried entering the product key form the sticker on the base but its not having it.

    From reading other posts here I have run the diagnostic test, results below.

    Any help would be appreciated as its getting annoying now!

    Bobbyt78

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
    Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
    Windows Product ID: 89578-OEM-7332157-00078
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {2A7854E9-4EBE-434B-A30D-29589EC9FBAB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.111025-0338
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2A7854E9-4EBE-434B-A30D-29589EC9FBAB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V7GR</PKey><PID>89578-OEM-7332157-00078</PID><PIDType>2</PIDType><SID>S-1-5-21-80085767-1125008846-2810726736</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>AMILO Li3710</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>1.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20090821000000.000000+000</Date></BIOS><HWID>A4333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FSC   </OEMID><OEMTableID>PC      </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500078-02-1033-6001.0000-0362009
    Installation ID: 015423962991983460986200126785237216135684063793341571
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 2V7GR
    License Status: Notification
    Notification Reason: 0xC004F02A.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEAAgABAAIAAQADAAAABAABAAEAJJSURpI+kqx6fyI1yN2iXPL0cHYOrzjdIj+sVngsRdoqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   QCI     EF7    
      FACP   QCI     EF7    
      HPET   QCI     EF7    
      BOOT   QCI     EF7    
      MCFG   QCI     EF7    
      TCPA   QCI     EF7    
      SLIC   FSC     PC     
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm

    Wednesday, December 14, 2011 4:26 PM

Answers

  • Sorry - I must have missed your response in the Xmas rush!

     

    Yes - you're right, a System Recovery to ex-factory state is probably your best option.

    There is however no immediate hurry.

    Since you have SP2 installed you will lose very little functionality when you go out of grace period.

     

    Try the following first....

    There are a few things you can try to resolve this issue:-

    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Post a new MGADiag report

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, January 3, 2012 10:26 PM
    Thursday, December 29, 2011 2:18 PM
    Moderator

All replies

  • "bobbyt78" wrote in message news:0c39812f-de0a-4346-93de-7a6dfe3ac08c...

    After 2 years of use Windows has decided to tell me that my copy of windows in not genuin (despite it coming preinstalled) when I bought it from Argos.  Have tried entering the product key form the sticker on the base but its not having it.

    From reading other posts here I have run the diagnostic test, results below.

    Any help would be appreciated as its getting annoying now!

    Bobbyt78

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
    Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
    Windows Product ID: 89578-OEM-7332157-00078
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Other data-->
    SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>AMILO Li3710</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>1.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20090821000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel

    Partial Product Key: 2V7GR
    License Status: Notification
    Notification Reason: 0xC004F02A.

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid Windows marker
       
      SLIC   FSC     PC     

     
     
    Your BIOS dates from a time when Windows 7 should have been pre-installed, rather than Vista (unless you’ve updated the BIOS at some point) – for what version and edition of Windows is the COA sticker saying the computer is licensed?
     
    The ‘Invalid Windows Marker’ is a relatively rare error – it may simply be a case of Licensing store corruption.
    Please try the below steps to recreate the Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    You may be asked to enter your COA Key and/or Activate.
    Once complete, run another MGADiag report and post back with the results

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Wednesday, December 14, 2011 9:59 PM
    Wednesday, December 14, 2011 6:33 PM
    Moderator
  • Have done that and restarted it says the key I'm entering is still invalid.

    I have updated the BIOS but it was atleast 2 weeks before this problem started and the laptop has been on and off multiple times between.

    The sticker doesnt state a version unless it has worn off as I have had to squint to make out some of the key but it doesn't look like it(who thought it was a good idea to stick it on the bottom of  laptop)  The version is Vista Home Premium 32bit with SP2 installed.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
    Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
    Windows Product ID: 89578-OEM-7332157-00078
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {2A7854E9-4EBE-434B-A30D-29589EC9FBAB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.111025-0338
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2A7854E9-4EBE-434B-A30D-29589EC9FBAB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V7GR</PKey><PID>89578-OEM-7332157-00078</PID><PIDType>2</PIDType><SID>S-1-5-21-80085767-1125008846-2810726736</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>AMILO Li3710</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>1.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20090821000000.000000+000</Date></BIOS><HWID>A4333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FSC   </OEMID><OEMTableID>PC      </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEAAgABAAIAAQADAAAABAABAAEAJJSURpI+kqx6fyI1yN2iXPL0cHYOrzjdIj+sVngsRdoqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   QCI     EF7    
      FACP   QCI     EF7    
      HPET   QCI     EF7    
      BOOT   QCI     EF7    
      MCFG   QCI     EF7    
      TCPA   QCI     EF7    
      SLIC   FSC     PC     
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm

     

    Saturday, December 17, 2011 7:33 PM
  • "bobbyt78" wrote in message news:0f9d84b0-9ed0-4da4-92fa-ce5cb147851c...

    Have done that and restarted it says the key I'm entering is still invalid.

    I have updated the BIOS but it was atleast 2 weeks before this problem started and the laptop has been on and off multiple times between.

    The sticker doesnt state a version unless it has worn off as I have had to squint to make out some of the key but it doesn't look like it(who thought it was a good idea to stick it on the bottom of  laptop)  The version is Vista Home Premium 32bit with SP2 installed.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
    Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
    Windows Product ID: 89578-OEM-7332157-00078
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid Windows marker
    Windows marker version: N/A

     

    No change in the report. :(
     
    At what point is the Key being declared invalid?
    If it’s while you’re actually entering the Key, then the character your trying to enter is a non-allowed one (such as 1,I or O,0)
    If it’s when you hit the Next button, but before it attempts to activate, then the probability is that the Key is actually for a different version or edition of Windows – or an Upgrade key (which shouldn’t be on a sticker).
    Your BIOS date is right around the time that Win7 went RTM, so it’s always possible that the machine actually has a Win7 license, but a Vista install (I’ve seen it happen, although usually when a machine has been sent for repair).
    What do you get offered if you input your serial number on the following page?
    do you still have the other original stickers (usually on the wrist rest area)? – what to they say is the OS?
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, December 18, 2011 1:16 PM
    Moderator
  • Its after entry after hitting the next button theres about a minutes wait then says it can not be verified.

    When i go to the link you posted and enter the serial number it gives me full options to istall drivers etc.

    The sticker on the wrist area says windows vista.

    Wednesday, December 21, 2011 6:53 PM
  • As no one has a clue how to solve this and with only one day left I have now reached the last resort and will have to do a clean install.  I just hope that the product key will work then or I'm up a creak without a paddle!!

     

    Thanks to Noel for your sugestions.

    Thursday, December 29, 2011 2:02 PM
  • Sorry - I must have missed your response in the Xmas rush!

     

    Yes - you're right, a System Recovery to ex-factory state is probably your best option.

    There is however no immediate hurry.

    Since you have SP2 installed you will lose very little functionality when you go out of grace period.

     

    Try the following first....

    There are a few things you can try to resolve this issue:-

    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Post a new MGADiag report

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, January 3, 2012 10:26 PM
    Thursday, December 29, 2011 2:18 PM
    Moderator
  • Well 18 days after reinstalling the same problem is back!!!!!!!!


    It looks like I am going to have to purchase Windows 7 which is very annoying as there is nothing wrong with this version I have already paid for!!!

     

    Diagnostic report below, will run the chdisk and sfc now then post new one.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
    Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
    Windows Product ID: 89578-OEM-7332157-00078
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {DF4AD310-FFC0-4723-A574-24E314FFB7C3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.111025-0338
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DF4AD310-FFC0-4723-A574-24E314FFB7C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V7GR</PKey><PID>89578-OEM-7332157-00078</PID><PIDType>2</PIDType><SID>S-1-5-21-3787732981-2031128895-717766863</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>AMILO Li3710</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>1.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20090821000000.000000+000</Date></BIOS><HWID>A5333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FSC   </OEMID><OEMTableID>PC      </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500078-02-1033-6001.0000-3632011
    Installation ID: 015423962991983460986200126785237216135684063793341571
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 2V7GR
    License Status: Notification
    Notification Reason: 0xC004F02A.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJSURpI+kqx6fyI1yN2iXPL0cHZ5LCI/rFZF2iqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   QCI     EF7    
      FACP   QCI     EF7    
      HPET   QCI     EF7    
      BOOT   QCI     EF7    
      MCFG   QCI     EF7    
      TCPA   QCI     EF7    
      SLIC   FSC     PC     
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm

     

    Wednesday, January 18, 2012 2:19 PM
  • Have run chkdsk and sfc both came up with no errors.

     

    new diagnostic test after below.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
    Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
    Windows Product ID: 89578-OEM-7332157-00078
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {DF4AD310-FFC0-4723-A574-24E314FFB7C3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.111025-0338
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DF4AD310-FFC0-4723-A574-24E314FFB7C3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V7GR</PKey><PID>89578-OEM-7332157-00078</PID><PIDType>2</PIDType><SID>S-1-5-21-3787732981-2031128895-717766863</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>AMILO Li3710</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>1.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20090821000000.000000+000</Date></BIOS><HWID>A5333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FSC   </OEMID><OEMTableID>PC      </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500078-02-1033-6001.0000-3632011
    Installation ID: 015423962991983460986200126785237216135684063793341571
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 2V7GR
    License Status: Notification
    Notification Reason: 0xC004F02A.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJSURpI+kqx6fyI1yN2iXPL0cHZ5LCI/rFZF2iqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   QCI     EF7    
      FACP   QCI     EF7    
      HPET   QCI     EF7    
      BOOT   QCI     EF7    
      MCFG   QCI     EF7    
      TCPA   QCI     EF7    
      SLIC   FSC     PC     
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm

     

    Wednesday, January 18, 2012 3:41 PM
  • "bobbyt78" wrote in message news:26002efd-4bf9-4acf-96bc-b2b4048c87d7...

    Have run chkdsk and sfc both came up with no errors.

     

    new diagnostic test after below.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
    Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
    Windows Product ID: 89578-OEM-7332157-00078
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

     

     
    Did it appear to be properly activated when you did the reinstall?
    Unless you can access the COA Key from the sticker, then I suspect your only option is going to be buying a new license.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, January 18, 2012 8:59 PM
    Moderator
  • Yes when the system was reinstalled the diagnostic app told me it was genuine as did the microsoft site that checks the software validation.  It will not except the key from the sticker underneath just like last time.

     

    Amazon have got Windows 7 upgrade for £90 so it looks like I'll have to get that.

    Wednesday, January 18, 2012 9:39 PM
  • "bobbyt78" wrote in message news:c30b4159-0a7e-4506-9d33-27082eeece2e...

    Yes when the system was reinstalled the diagnostic app told me it was genuine as did the microsoft site that checks the software validation.  It will not except the key from the sticker underneath just like last time.

     

    Amazon have got Windows 7 upgrade for £90 so it looks like I'll have to get that.

    The MGADiag, and Validation site, will almost always report a system as Genuine if it is still within the Grace period – which is why we ask people to post a fresh report after repair, in case the system has reverted to the grace period.
     
     
    You say that the sticker on the wrist area says Vista – but you haven’t yet said which version of Windows is quoted on the COA sticker with the Product Key (usually on the base of a laptop, but occasionally in the battery compartment).
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, January 19, 2012 7:52 AM
    Moderator
  • that is the problem the sticker on the bottom doesn't actually say what version it is for, it is slightly worn hence i have best guessed the product key using a torch and magnifying glass.
    Thursday, January 19, 2012 8:36 AM
  • Two problems with that -

    1) The obvious one that the Key is unreadable

    2) For many 'pre-owned' computers, the fact that the version and edition of WIndows is not present is a red flag - it quite often has been deliberately deleted by teh previous 'owner' to hide the fact that the installed version of Windows is not the one that the machine should be installed with, but is counterfeit.

    Some manufacturers have an option on their website to enter the Serial Number, and get back the shipped configuration of the machine - I don't know if Fujitsu-SIemens is one of them.

    The problem here is that your machine's BIOS is dated at the tie that WIn7 was released to manufacturing, so it could have either Vista or Win7 SLIC table.

    This is irrelevant with the OEM_SLP Key, since the marker required is apparently unreadable either way.

    The COA Key, however, will only be accepted by the edition of Windows it is actually for - so if the COA is for WIn7, then it won't be accepted by Vista (and vice-versa)

    The only other advice I can give is to try telephone activation with the current Key, and see if you can sweet-talk the operator into giving you a new Vista Key - some people have managed it, others haven't.

    telephone activation.
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

     

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, January 19, 2012 10:55 AM
    Moderator