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product key help RRS feed

  • Question

  • i bought my lap top about three - four months ago, i have the product key but every time i seem to enter it , it doesn't work ?
    HHHHEEEEELPPP !
    • Moved by JeniferA Thursday, April 30, 2009 3:36 PM Vista issue (From:Feedback and Comments)
    Monday, April 13, 2009 8:22 PM

Answers

  • Dear zie,
    Please let me know which Windows version you are running (XP or Vista) so I can direct you to the appropriate forum for assistance.

    Regards,
    Jenifer
    Tuesday, April 14, 2009 3:59 PM

All replies

  • Dear zie,
    Please let me know which Windows version you are running (XP or Vista) so I can direct you to the appropriate forum for assistance.

    Regards,
    Jenifer
    Tuesday, April 14, 2009 3:59 PM
  • im using windows vista !
    Tuesday, April 28, 2009 8:29 PM
  • Dear zie,
    I have moved your thread into the Windows Vista Validation Issues Forum. In order to help resolve your issue, please download and run the Genuine Diagnostics tool found at this link http://go.microsoft.com/fwlink/?linkid=52012

      Run the Tool, click "Continue" then click the "Copy" button. Return to your new Thread and Paste the report into this thread along with a detailed description of the issue you are experiencing.

      Please also post the error code you get (if any) when you validate by clicking "Validate Windows" here: . The error code will be gray and in brackets at the end of the message on the page that says validation failed.  (It'll look something like this:  [0xC004C000]).

    The moderators of this forum will then be able to assist you in resolving this issue.

    Regards,
    Jeniferwww.microsoft.com/genuine

    Thursday, April 30, 2009 3:38 PM