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I own a legitimate copy of windows 7 ultimate and apparently it's not genuine? RRS feed

  • Question

  • Would some one please explain to me why suddenly the copy of windows that i payed 140 pounds for now thinks that it's not  genuine.

     

    I am extremely unhappy considering it has disabled my Microsoft firewall and security essentials, which has given me several virus now.

     

    Thanks a bunch Microsoft, you'll be hearing from me shortly unless this gets resolved.


    Saturday, April 9, 2011 7:51 PM

Answers

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this linkhttp://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    • Marked as answer by Darin Smith MS Wednesday, April 13, 2011 10:22 PM
    Saturday, April 9, 2011 8:34 PM
    Answerer

All replies

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this linkhttp://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    • Marked as answer by Darin Smith MS Wednesday, April 13, 2011 10:22 PM
    Saturday, April 9, 2011 8:34 PM
    Answerer
  • it has disabled my Microsoft firewall and security essentials, which has given me several virus now.

    A non genuine notification simply does not do any of this.  These are symptoms of another issue, which may also be causing the notification.

    Post the MGADiag report anyway.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, April 9, 2011 8:44 PM
    Answerer
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, April 13, 2011 10:22 PM