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Yet another WGA Notification problem RRS feed

  • Question

  • Hello group,

     

    the installation of the KB905474 never finishes on my Fujitsu Siemens laptop. Here is what the Diagnostic toll says about my installation:

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-BCGGJ-TQ2FV-BDWBY
    Windows Product Key Hash: OaE2ZjYVYBNIJXkWPwKvqA3bQPI=
    Windows Product ID: 55375-OEM-2248417-81448
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 25feaf25-d80f-452e-b04d-66ca9afbe4e5
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: c:\programme\t-online\t-online_software_6\browser\browser.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>25feaf25-d80f-452e-b04d-66ca9afbe4e5</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-BDWBY</PKey><PID>55375-OEM-2248417-81448</PID><PIDType>3</PIDType><SID>S-1-5-21-3398648615-3533677925-2071954812</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>LIFEBOOK E4010</Model></SYSTEM><BIOS><Manufacturer>Phoenix/FUJITSU</Manufacturer><Version>Version 1.25 </Version><SMBIOSVersion major="2" minor="3"/><Date>20040114000000.000000+000</Date><SLPBIOS>FSC SYSTEM</SLPBIOS></BIOS><HWID>96683B07018400DC</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Westeuropäische Normalzeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Fujitsu Siemens Computers</name><model>Mobile</model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    The COA states "Windows XP professional; Fujitsusiemenscomputers"

     

    The installation of KB905474 starts, but then fails with the following error:

    AppName: update.exe AppVer: 6.3.3.0 ModName: ntdll.dll

    ModVer: 5.1.2600.2180 Offset: 00011c48

     

    Here is the XML file mentioned in the error dialog:

    <?xml version="1.0" encoding="UTF-16"?>
    <DATABASE>
    <EXE NAME="update.exe" FILTER="GRABMI_FILTER_PRIVACY">
        <MATCHING_FILE NAME="update.exe" SIZE="751920" CHECKSUM="0xE01067FB" BIN_FILE_VERSION="6.3.3.0" BIN_PRODUCT_VERSION="6.3.3.0" PRODUCT_VERSION="6.3.0003.0" FILE_DESCRIPTION="Windows Service Pack Setup" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Betriebssystem Microsoft® Windows®" FILE_VERSION="6.3.0003.0 built by: dnsrv" ORIGINAL_FILENAME="UPDATE.EXE" INTERNAL_NAME="UPDATE.EXE" LEGAL_COPYRIGHT="© Microsoft Corporation. Alle Rechte vorbehalten." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB9B05" LINKER_VERSION="0x430020" UPTO_BIN_FILE_VERSION="6.3.3.0" UPTO_BIN_PRODUCT_VERSION="6.3.3.0" LINK_DATE="08/28/2006 20:24:47" UPTO_LINK_DATE="08/28/2006 20:24:47" VER_LANGUAGE="Deutsch (Deutschland) [0x407]" />
        <MATCHING_FILE NAME="updspapi.dll" SIZE="385328" CHECKSUM="0x389DE73" BIN_FILE_VERSION="6.3.3.0" BIN_PRODUCT_VERSION="6.3.3.0" PRODUCT_VERSION="6.3.0003.0" FILE_DESCRIPTION="Windows Servicing Setup-API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Betriebssystem Microsoft® Windows®" FILE_VERSION="6.3.0003.0 built by: dnsrv" ORIGINAL_FILENAME="SETUPAPI.DLL" INTERNAL_NAME="SETUPAPI.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. Alle Rechte vorbehalten." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x69193" LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="6.3.3.0" UPTO_BIN_PRODUCT_VERSION="6.3.3.0" LINK_DATE="08/28/2006 20:23:23" UPTO_LINK_DATE="08/28/2006 20:23:23" VER_LANGUAGE="Deutsch (Deutschland) [0x407]" />
        <MATCHING_FILE NAME="wgawizard.dll" SIZE="179072" CHECKSUM="0xD180B925" BIN_FILE_VERSION="1.7.18.5" BIN_PRODUCT_VERSION="1.7.18.5" PRODUCT_VERSION="1.7.0018.5" FILE_DESCRIPTION="Installationsprogramm für Windows Genuine Advantage-Benachrichtigung" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows Genuine Advantage" FILE_VERSION="1.7.0018.5" ORIGINAL_FILENAME="WGAWizard.dll" INTERNAL_NAME="WGA-Assistent" LEGAL_COPYRIGHT="© 1995-2007 Microsoft Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x36BAA" LINKER_VERSION="0x430020" UPTO_BIN_FILE_VERSION="1.7.18.5" UPTO_BIN_PRODUCT_VERSION="1.7.18.5" LINK_DATE="03/16/2007 00:56:54" UPTO_LINK_DATE="03/16/2007 00:56:54" VER_LANGUAGE="Deutsch (Deutschland) [0x407]" />
    </EXE>
    <EXE NAME="ntdll.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
        <MATCHING_FILE NAME="ntdll.dll" SIZE="733696" CHECKSUM="0x894B02F1" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="DLL für NT-Layer" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Betriebssystem Microsoft® Windows®" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. Alle Rechte vorbehalten." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xC09C4" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:08" UPTO_LINK_DATE="08/04/2004 07:57:08" VER_LANGUAGE="Deutsch (Deutschland) [0x407]" />
    </EXE>
    <EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
        <MATCHING_FILE NAME="kernel32.dll" SIZE="1058304" CHECKSUM="0xE7152EFA" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Client-DLL für Windows NT-Basis-API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Betriebssystem Microsoft® Windows®" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. Alle Rechte vorbehalten." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x111ABF" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:53:05" UPTO_LINK_DATE="04/16/2007 15:53:05" VER_LANGUAGE="Deutsch (Deutschland) [0x407]" />
    </EXE>
    </DATABASE>

     

    Do you have any idea what is going on?

     

    Thanks for your help!


    Tuesday, June 19, 2007 9:01 AM

Answers

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