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  • Question

  • Hi i have a genuine vista ultimate 32bit instalation and I got a balloon come up telling me my licence runs out in 14 days. I have run the diagnostic and this is what I got
    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QKVYM-V7H9D-G28HC
    Windows Product Key Hash: TRtPRKjq2M1p08RD7mf0lAtvE8w=
    Windows Product ID: 89580-OEM-7347687-63314
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {0FA96846-8776-4B56-845B-412FA51F2FE1}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rc1.071129-2315
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: No
    Version: 1.7.102.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 100
    Version: 1.7.102.0
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: Registered, 1.7.102.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0FA96846-8776-4B56-845B-412FA51F2FE1}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G28HC</PKey><PID>89580-OEM-7347687-63314</PID><PIDType>3</PIDType><SID>S-1-5-21-817990741-3725221532-180345366</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>G31MX-S2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20070629000000.000000+000</Date></BIOS><HWID>63333507018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>B889B2C5565BF75</Val><Hash>rH3j2VneRqUNMOM+wkHesHkEcdo=</Hash><Pid>89446-954-0458693-65722</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    I have also re activated it and had no problems, so why does this message appear and also why does it say at the bottom of the screen evaluation copy?
    Any help gladly accepted.

    Tuesday, June 17, 2008 2:25 PM

Answers

  • Hello Ticker77

     

      First off, it says Evaluation Copy on the bottom of your screen because you currently have the Release Candidate 1 of Service Pack 1, installed. (You can see this in the Diagnostic Report on line"Build lab: 6001.longhorn_rc1.071129-2315").

     

      The Release Candidate 1 (RC1) for Service Pack 1 (SP1) expired about a month ago. You will need to uninstall RC1 and install the Full Release of SP1.

     

      Steps to uninstall SP1 can be found here: http://support.microsoft.com/kb/948537

     

     

    While I suspect that your other issues stem from having RC1 installed after it has expired, if after you uninstall RC1, you still have problems, please return here, create a new thread with an updated Diagnostic Report.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

     

     

     

    Tuesday, June 17, 2008 10:49 PM