Office XP standard OEM version suddenly not validated RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-8DR2H-RBCX6-9HR23
    Windows Product Key Hash: AhLZ50FiGIAYv8mzGPQYadOviJo=
    Windows Product ID: 55713-OEM-2111907-00117
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {51F19066-E6A5-4107-BC17-9C40D5AF2AE4}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: No
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 101
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office XP Standard - 101 Not Activated
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{51F19066-E6A5-4107-BC17-9C40D5AF2AE4}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9HR23</PKey><PID>55713-OEM-2111907-00117</PID><PIDType>2</PIDType><SID>S-1-5-21-1606980848-1343024091-839522115</SID><SYSTEM><Manufacturer>Fujitsu Siemens</Manufacturer><Model>MS-6398</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020328000000.000000+000</Date><SLPBIOS> FUJITSU SIEMENS, FSC SYSTEM, FSC SERVER, FUJITSU SIEMENS</SLPBIOS></BIOS><HWID>AAD73D370184C052</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version=""/><File Name="OGAAddin.dll" Version=""/><File Name="OGAVerify.exe" Version=""/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{9112041D-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Standard</Name><Ver>10</Ver><Val>337A287D9FB791E</Val><Hash>IpKj3ckxzr2Fqd4kkixNABBJLeA=</Hash><Pid>54601-754-8263835-17914</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 10863:Fujitsu Siemens Computers|1086B:Siemens AG|1086B:Siemens AG

    OEM Activation 2.0 Data-->

    Tuesday, August 4, 2009 10:51 PM


  • Hello Gugge,

      It appears that the Office is not Activated. 

      The first thing to try is open any of the Office programs, click the "Help" drop down menu and the click "Activate" or "Activate Product".  The Product Activation wizard opens.  Complete the Wizard and reboot the computer.  Does Office still showing Validation messages?

      If so, click the 'Start' button then click 'Run'.  In the Run window, type: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\ and hit the Enter key.  The Data folder should open.

    (Note: The application data file may be hidden. Use the Tools drop down menu do the following: Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder. Please re-hide the files once you have completed all the steps.)

      Once you have the Data folder open, look for the file Data.dat or OPA12.dat and delete whichever you find.

      Once the file is deleted, reboot, open any of the Office programs, click the "Help" drop down menu and the click "Activate" or "Activate Product".

    Thank you,
    Darin MS

    Wednesday, August 5, 2009 8:55 PM