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Where do I stand with validity RRS feed

  • Question

  • Hi,

    I have bought used PC's in the past but have had issues where things did not seem right, such that once I bought a laptop that had professional installed but when I received it, it had a windows home license tag on the bottom. So I now worry a lot about legitimacy and want to make sure things are right.

    I am not having any issues with this current PC with Windows 7 Ultimate but want to make sure everything is OK with the validity of it.

    In addition I have no physical media with this, and want to have physical media or at least digital media for the future if any issues arise where I need the CD/DVD. So if everything is OK, what media should I be looking to obtain to coincide? Same with the Office Ultimate 2007 that is installed on here, I want to have this media as well.

    Here is the report below from MGADIAG tool: 

     

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-3HGMQ-XKBD6-4WRQ6

    Windows Product Key Hash: KRudlU3fJRkDB0e4drPBtttFZUU=

    Windows Product ID: 00426-967-4548374-85176

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {DC765554-3B3E-4775-B650-1EC98ADD4420}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.101026-1503

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Ultimate 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{DC765554-3B3E-4775-B650-1EC98ADD4420}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4WRQ6</PKey><PID>00426-967-4548374-85176</PID><PIDType>5</PIDType><SID>S-1-5-21-1970612899-1193257384-963098636</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20090804000000.000000+000</Date></BIOS><HWID>53B83607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>91F17F634ABFEBE</Val><Hash>0+2FcHYE9Gxy85ZNFly0iQnJsUs=</Hash><Pid>81608-863-9693895-65156</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00170-967-454837-00-1033-7600.0000-0122010

    Installation ID: 014626646386688841970152056072551232101163260044602286

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 4WRQ6

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 4/26/2011 12:24:57 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 1:30:2011 05:02

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GEmUQx3VPkUE5SyEDM87viKesrtRQgTji4=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 080409 APIC2111

      FACP A M I OEMFACP 

      MCFG 080409 OEMMCFG 

      OEMB 080409 OEMB2111

      AAFT 080409 OEMAAFT 

      SSDT A M I POWERNOW

     

     

     


    Tuesday, April 26, 2011 5:01 AM

Answers

  • "Justintime747" wrote in message news:0cc2857d-eb24-4e75-b27c-2bbe95324ea8...

    Hi,

    I have bought used PC's in the past but have had issues where things did not seem right, such that once I bought a laptop that had professional installed but when I received it, it had a windows home license tag on the bottom. So I now worry a lot about legitimacy and want to make sure things are right.

    I am not having any issues with this current PC with Windows 7 Ultimate but want to make sure everything is OK with the validity of it.

    In addition I have no physical media with this, and want to have physical media or at least digital media for the future if any issues arise where I need the CD/DVD. So if everything is OK, what media should I be looking to obtain to coincide? Same with the Office Ultimate 2007 that is installed on here, I want to have this media as well.

    Here is the report below from MGADIAG tool: 

     

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-3HGMQ-XKBD6-4WRQ6

    Windows Product Key Hash: KRudlU3fJRkDB0e4drPBtttFZUU=

    Windows Product ID: 00426-967-4548374-85176

    Windows Product ID Type: 5

    Windows License Type: Retail


     

    The installation of both Windows and Office appear to be genuine.
    Windows is a Retail version - you should also, for it to be a valid  installation, have received the disks, and the package with which they came.
    The fact that you don't have the disks or (apparently) any other proof of purchase or authenticity is worrying.
    I would suggest validating your installation at www.microsoft.com/genuine/validate - if the original owner has reinstalled the Key on another machine it may show up that way.
    Darin can check the Key for its activation history when he gets into the office later.
     
    As for Office, it's not so easy to tell - again, Darin may be able to check that product ID for you.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Justintime747 Tuesday, April 26, 2011 11:45 AM
    Tuesday, April 26, 2011 8:30 AM
    Moderator
  •   Sorry I am late to this thread.  When I first looked over the thread, I hadn't notice Noel asking me to check on the key.

      I have now checked the key and have found a problem.

      The Key is showing as Activation Blocked (but not Validation Blocked).  This usually means it was an automatic Blocked applied by the system when it noticed the key being Activated more then is normal. 

      In this case, the Key is showing over 50+ Activation (and/or Activation Attempts) which would more than likely be the cause of the Activation Block.

     

      Now, this is not all bad.  Your Key is still Genuine.  It just means that the next time you need to Activate your Windows, you will need to use the Activate by Phone method and when you get connected to the Automatic Phone Prompt either select the option to talk to a Live Activation Rep or if there is no option, don't respond to anything the Phone Prompt asks (i.e. don't press any numbers into the phone and don't say any voice commands) this will force the Phone Prompt to transfer you to a Live Rep.  Once you are talking to a Live Rep, request an Escalation to have the Block removed.

    (NOTE: You may need to ask for a manager if the Rep uncooperative or doesn't know what you are talking )

     

    Thank you,


    Darin MS
    • Proposed as answer by Darin Smith MS Wednesday, April 27, 2011 10:05 PM
    • Marked as answer by Darin Smith MS Wednesday, April 27, 2011 10:05 PM
    Wednesday, April 27, 2011 10:03 PM

All replies

  • "Justintime747" wrote in message news:0cc2857d-eb24-4e75-b27c-2bbe95324ea8...

    Hi,

    I have bought used PC's in the past but have had issues where things did not seem right, such that once I bought a laptop that had professional installed but when I received it, it had a windows home license tag on the bottom. So I now worry a lot about legitimacy and want to make sure things are right.

    I am not having any issues with this current PC with Windows 7 Ultimate but want to make sure everything is OK with the validity of it.

    In addition I have no physical media with this, and want to have physical media or at least digital media for the future if any issues arise where I need the CD/DVD. So if everything is OK, what media should I be looking to obtain to coincide? Same with the Office Ultimate 2007 that is installed on here, I want to have this media as well.

    Here is the report below from MGADIAG tool: 

     

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-3HGMQ-XKBD6-4WRQ6

    Windows Product Key Hash: KRudlU3fJRkDB0e4drPBtttFZUU=

    Windows Product ID: 00426-967-4548374-85176

    Windows Product ID Type: 5

    Windows License Type: Retail


     

    The installation of both Windows and Office appear to be genuine.
    Windows is a Retail version - you should also, for it to be a valid  installation, have received the disks, and the package with which they came.
    The fact that you don't have the disks or (apparently) any other proof of purchase or authenticity is worrying.
    I would suggest validating your installation at www.microsoft.com/genuine/validate - if the original owner has reinstalled the Key on another machine it may show up that way.
    Darin can check the Key for its activation history when he gets into the office later.
     
    As for Office, it's not so easy to tell - again, Darin may be able to check that product ID for you.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Justintime747 Tuesday, April 26, 2011 11:45 AM
    Tuesday, April 26, 2011 8:30 AM
    Moderator
  • Noel,


    Thank you so much for your help and prompt response to my inquiry Noel. I appreciate it very much.

    This appears to be good news, and I am glad to hear it!


    However, I really would not mind shelling out and purchasing the Windows 7 Ultimate Retail as well as the Office 2007 Ultimate just to have the media, digital or physical, and piece of mind, etc. 


    What I am then wondering is the following...

    This computer has been used as office/work/etc related for well over a year now. Tons of other software installations/data/etc exists on this machine, and I would not want to go through the process of formatting and reinstalling everything. Since this is used for office/work etc it would be nearly impossible for me to even find the time to go through this painstaking process given everything on the machine and continue working during this time as it is essential part of business.

    So if I were to purchase the Windows 7 Ultimate Retail and Office 2007 Ultimate, would I be able to enter the new product keys into my system without any issue if I so choose without going through any of the above things formatting, reinstalling, etc?  

    I would probably rather just do this than one day have some problem to be honest. I am not even sure what would happen if somehow I ran into a problem where something wasn't genuine or what have you, so I would rather not run into a problem at all.


    Thank you again for taking the time on my issue this morning. I truly appreciate it again. I have become more and more aware over time of the rampant counterfeiting, etc and want to make sure everything stays solid with my system. It is concerning for me too not to have the media and at this time. I wish I had thought better of this from the beginning. Unfortunately impossible over a year later to contact through craiglist regarding this as I do not have this information.


    I will also look forward to hearing from Darin on the things you mentioned above. 

    Thanks again!






    Tuesday, April 26, 2011 9:56 AM
  • "Justintime747" wrote in message news:20aefa47-ff73-4d4a-a2fe-aca82ceec237...

    Noel,


    Thank you so much for your help and prompt response to my inquiry Noel. I appreciate it very much.

    This appears to be good news, and I am glad to hear it!


    However, I really would not mind shelling out and purchasing the Windows 7 Ultimate Retail as well as the Office 2007 Ultimate just to have the media, digital or physical, and piece of mind, etc. 


    What I am then wondering is the following...

    This computer has been used as office/work/etc related for well over a year now. Tons of other software installations/data/etc exists on this machine, and I would not want to go through the process of formatting and reinstalling everything. Since this is used for office/work etc it would be nearly impossible for me to even find the time to go through this painstaking process given everything on the machine and continue working during this time as it is essential part of business.

    So if I were to purchase the Windows 7 Ultimate Retail and Office 2007 Ultimate, would I be able to enter the new product keys into my system without any issue if I so choose without going through any of the above things formatting, reinstalling, etc?  
    I would rather just do this than one day have some problem to be honest. I am not even sure what would happen if somehow I ran into a problem where something wasn't genuine or what have you, so I would rather not run into a problem at all.


    Thank you again for taking the time on my issue this morning. I truly appreciate it again. I have become more and more aware over time of the rampant counterfeiting, etc and want to make sure everything stays solid with my system. It is concerning for me too not to have the media and at this time. I wish I had thought better of this from the beginning. Unfortunately impossible over a year later to contact through craiglist regarding this as I do not have this information.


    I will also look forward to hearing from Darin on the things you mentioned above. 

    Thanks again!






    Certainly Windows you can simply change the product Key to a known-good one (for a Full Retail Ultimate copy) and re-activate, if necessary. (MS is the only authorised vendor for such in electronic form, otherwise, and reputable store will do for the disk-based form, and can be up to 20% cheaper.
     
    With Office, it's a little different, as MS no longer sells Office 2007. For this, you should consider upgrading to Office 2010 (for which, IIRC, there's no such thing as an 'Upgrade - all licenses are Full licenses).
     
    As for the rest of your programs, a full system image is always a good idea :) (preferably one done from outside the Windows environment to external storage).

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, April 26, 2011 10:11 AM
    Moderator
  • Noel,

    Thank you again for the prompt response. You are putting me at ease, and I truly appreciate it.

    That is wonderful news once again, I most likely will just go ahead and take this route to put my mind at ease for any future complications. 


    The only thing, I really have gotten used to the 2007 and even though 2010 isn't entirely different as I have experienced it before on someone else's computer, I would prefer to stick with 2007 if possible. I notice that 2007 is still being sold through certain legitimate retailers online, including Adorama, fulfillment by Amazon (not the marketplace as I have read the horror stories of this as well), Overstock, etc. I am not always the best fan of change :) Would it still be possible to change the key for Office 2007? If so what would be the instructions to do so. I notice the text link in Windows 7 and this seems easy enough and I am glad it can be done seamlessly as you mentioned but to do this not sure how to go about it in Office 2007.


    Thanks again for your time Noel. It is truly appreciated and worth a ton to me.

    You also are definitely right about that a full system image would certainly be a wise move regardless in the not too distant future.


    Tuesday, April 26, 2011 10:29 AM
  • "Justintime747" wrote in message news:b100cb24-99cd-47dd-b19d-5d97343faaa2...

    Noel,

    Thank you again for the prompt response. You are putting me at ease, and I truly appreciate it.

    That is wonderful news once again, I most likely will just go ahead and take this route to put my mind at ease for any future complications. 


    The only thing, I really have gotten used to the 2007 and even though 2010 isn't entirely different as I have experienced it before on someone else's computer, I would prefer to stick with 2007 if possible. I notice that 2007 is still being sold through certain legitimate retailers online, including Adorama, fulfillment by Amazon (not the marketplace as I have read the horror stories of this as well), Overstock, etc. I am not always the best fan of change :) Would it still be possible to change the key for Office 2007? If so what would be the instructions to do so. I notice the text link in Windows 7 and this seems easy enough and I am glad it can be done seamlessly as you mentioned but to do this not sure how to go about it in Office 2007.


    Thanks again for your time Noel. It is truly appreciated and worth a ton to me.

    You also are definitely right about that a full system image would certainly be a wise move regardless in the not too distant future.



    My knowledge of Office 2007 licensing isn't very good. I suggest that you post that particular query in the Office Answers forum.
    From what little I do know I suspect that you will have to do a reinstall (I'm not sure whether you have to do an uninstall first)

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, April 26, 2011 10:41 AM
    Moderator
  • No problem!

    Thanks again Noel! Very much appreciated.

    Tuesday, April 26, 2011 11:01 AM
  •   Sorry I am late to this thread.  When I first looked over the thread, I hadn't notice Noel asking me to check on the key.

      I have now checked the key and have found a problem.

      The Key is showing as Activation Blocked (but not Validation Blocked).  This usually means it was an automatic Blocked applied by the system when it noticed the key being Activated more then is normal. 

      In this case, the Key is showing over 50+ Activation (and/or Activation Attempts) which would more than likely be the cause of the Activation Block.

     

      Now, this is not all bad.  Your Key is still Genuine.  It just means that the next time you need to Activate your Windows, you will need to use the Activate by Phone method and when you get connected to the Automatic Phone Prompt either select the option to talk to a Live Activation Rep or if there is no option, don't respond to anything the Phone Prompt asks (i.e. don't press any numbers into the phone and don't say any voice commands) this will force the Phone Prompt to transfer you to a Live Rep.  Once you are talking to a Live Rep, request an Escalation to have the Block removed.

    (NOTE: You may need to ask for a manager if the Rep uncooperative or doesn't know what you are talking )

     

    Thank you,


    Darin MS
    • Proposed as answer by Darin Smith MS Wednesday, April 27, 2011 10:05 PM
    • Marked as answer by Darin Smith MS Wednesday, April 27, 2011 10:05 PM
    Wednesday, April 27, 2011 10:03 PM
  • Noel is correct.  The Microsoft Store does list any upgrade versions of Office 2010 products.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, April 27, 2011 10:38 PM
    Answerer