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Why can I not validate or access anything Microsoft ? ? RRS feed

  • Question

  • > >Despite the fact that yur problem looks the same, it’s unlikely to be so –

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop -

    I added to another question in Windows7 problems, but I was asked to start my own thread -

    I have a problem here, where my Windows7 key will not work after a Recovery and I am trying to insert the Product ID that I have.

    If I go to Start > My Computer > Properties there is a notification at the bottom that I am already a registered user ? ?

    Is there somewhere else I can re-enter the Product ID for my Toshiba laptop and activate it so I can access Microsoft downloads ? ?

    My problem is that I cannot access any Microsoft downloads or updates as there is always a message that I am not connected to the internet ? ?

    I cannot load and run the MGADiag tool as I only get a page that says I am not connected to the internet.

    I have a good internet connection, but I cannot access any Microsoft downloads or updates

    Thanks for any help -

    http://go.microsoft.com/fwlink/?linkid=52012 ) < <
    Friday, September 16, 2011 10:00 PM

Answers

  • "noknojon" wrote in message news:1658c2d0-7a67-48c8-840f-eb52445ae6d3...

    Server Error in Application

    "DEFAULT WEB SITE"

    Internet Information Services 7.5

    I have also noted that in my Yahoo mail, I have these messages where all advertising once was. The messages are all similar to this, with a few variations on the theme, but I have not taken a lot of notice until now. I have reset several security options to lower settings, but the same / similar notices are still shown in all side line advertising.

    Just another FYI . Thank You -

     
    IIS 7.5 would not normally be installed or required in Home Premium – is there any reason for it to be installed on your machine?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by noknojon Tuesday, September 20, 2011 3:25 AM
    Sunday, September 18, 2011 2:09 PM
    Moderator
  • I suggest an aggressive spyware/rootkit search.  The target is likely key MS sites in general.  The conficker virus behaves like you describe and there is a test for it at http://www.confickerworkinggroup.org/infection_test/cfeyechart.html

    The results are presented graphically.  If you do not see all six images you need to follow up.

    Just to be sure, investigate the following:

    Have you cleaned the temporary internet files and rebooted?

    Have you made sure the problematic sites are allowed in your firewall?

    If you have any Cisco software loaded update it.  That has been known to sometimes display your symptoms.  If you have recently changed routers contact the mfg.  There are occasional threads on the web on these topics so you might do searches.

    You might also try the IE forums at http://answers.microsoft.com/en-us/ie/forum/ie8?tab=all

    And consider upgrading to 9.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Edited by CbarnhorstEditor Sunday, September 18, 2011 9:16 PM
    • Marked as answer by noknojon Tuesday, September 20, 2011 3:25 AM
    Sunday, September 18, 2011 9:06 PM
    Answerer

All replies

  • You don't enter a Product ID.  That is a string that is generated when you install Windows.  A Product ID is what you see on the system properties page and it looks like this:

    Windows Product ID: 00371-863-9948865-85180

    or this:

    Windows Product ID: 00359-OEM-8702963-01926

    What you enter yourself is a Product Key and looks like this: (partially masked)

    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM

    The Product Key is printed on an orange label affixed to your computer (if you have not replaced the Windows that shipped with your computer) or on the jewel case for the dvd if you have purchased Windows off the shelf.  It is in an email from the Microsoft Store if you purchased online.

    Please observe announcement 1 above and paste the report from the MGADiag Tool in your reply here.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, September 16, 2011 10:25 PM
    Answerer
  • "noknojon" wrote in message news:0cd747c6-5903-40e3-8ea4-95363aa1b9d1...

    > >Despite the fact that yur problem looks the same, it’s unlikely to be so –

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop -

    I added to another question in Windows7 problems, but I was asked to start my own thread -

    I have a problem here, where my Windows7 key will not work after a Recovery and I am trying to insert the Product ID that I have.

    If I go to Start > My Computer > Properties there is a notification at the bottom that I am already a registered user ? ?

    Is there somewhere else I can re-enter the Product ID for my Toshiba laptop and activate it so I can access Microsoft downloads ? ?

    My problem is that I cannot access any Microsoft downloads or updates as there is always a message that I am not connected to the internet ? ?

    I cannot load and run the MGADiag tool as I only get a page that says I am not connected to the internet.

    I have a good internet connection, but I cannot access any Microsoft downloads or updates

    Thanks for any help -

    http://go.microsoft.com/fwlink/?linkid=52012 ) < <
     
     
    If you can connect to other sites, but not MS sites, then you almost certainly have malware present on the system – you need to check that first.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, September 16, 2011 10:32 PM
    Moderator
  • Noknojon,

    Email me at c dot barnhorst at comcast dot net and I will send you the MGADiag.exe file by return email (attachment).  It is just under 2mb but I think it will go OK.  I will rename your file (some email providers screen out .exe files) so remember to rename back to MGADiag.exe.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, September 16, 2011 10:44 PM
    Answerer
  • Hello again -

    @ Cbarnhorst - Sorry but the email you give is returned by AUTO MAILER

    It claims the address is not valid c.barnhorst at comcast dot net.

    I am at my screen name at yahoo dot com dot au - This is an Australian site (hence the au) if that means anything ? ?

    @ Noel D Paton - The computer has downloaded , updated and scanned with Malwarebytes, SuperAntispyware, M.S.E. (the only Microsoft program to install and work), and several other tools in the last few days

    Thank You for all the input - 

     


    • Edited by noknojon Saturday, September 17, 2011 8:12 AM
    Saturday, September 17, 2011 5:45 AM
  • "noknojon" wrote in message news:81e23d77-8f6f-4bed-9cec-f646f683b178...

    @ Noel D Paton - The computer has downloaded , updated and scanned with Malwarebytes, SuperAntispyware, M.S.E. (the only Microsoft program to install and work), and several other tools in the last few days

    Thank You for all the input -

     

    If all them come up clean, then it should be pretty much OK, unless your Internet options are screwed, or there are interferences from previous security software (which was??)
     
    I must admit that I’m actually having problems downloading MGADiag at present – there may be a server glitch somewhere along the way (possibly nothing to do with MS, but to do with transparent proxy servers at ISPs or elsewhere – I’ll test from elsewhere later)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 17, 2011 8:41 AM
    Moderator
  • @ Noel D Paton -

    Thank you for the extra information (any information) -

    I have checked Internet Explorer settings, and I also use ORCA as a second browser to check on most problems.

    There is still problems with downloading from any Microsoft site, with any other programs, and any updates (SP1 will not install also).

    Any other site is 100% OK to download, like anti malware sites, or even online scanner tools, like ESET online, HiJack This etc.

    I am also involved with several forums like here (now), Malwarebytes Forum, BleepingComputer and GeeksToGo to name a few. There is no problem with any of these sites (or here), and it just seems very odd that Microsoft is blocked.

    If it is OK with you, I will also see if Microsoft Support can add some light on the subject (but please keep any ideas coming) ,

    Thanking You all again -

    Regards -

     

    Saturday, September 17, 2011 10:04 AM
  • "noknojon" wrote in message news:cb37a892-bfb2-4ef5-8b64-b290b9269e3a...

    @ Noel D Paton -

    Thank you for the extra information (any information) -

    I have checked Internet Explorer settings, and I also use ORCA as a second browser to check on most problems.

    There is still problems with downloading from any Microsoft site, with any other programs, and any updates (SP1 will not install also).

    Any other site is 100% OK to download, like anti malware sites, or even online scanner tools, like ESET online, HiJack This etc.

    I am also involved with several forums like here (now), Malwarebytes Forum, BleepingComputer and GeeksToGo to name a few. There is no problem with any of these sites (or here), and it just seems very odd that Microsoft is blocked.

    If it is OK with you, I will also see if Microsoft Support can add some light on the subject (but please keep any ideas coming) ,

    Thanking You all again -

    Regards -

     

    not a problem -
    WGA Support can be found here-
    You may also want to check your HOSTS file isn’t blocking downloads from Akamai.com or downloads.microsoft.com (still no joy with MGADiag using my normal connection)
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 17, 2011 11:48 AM
    Moderator
  • >"You may also want to check your HOSTS file isn’t blocking downloads from Akamai.com"<

    That is a very good idea. I will add exclusions to the MVP HOSTS file and see if that will clear something.

    That is one idea I had not thought of yet.

    Thank You -

    Saturday, September 17, 2011 10:06 PM
  • I hope this shows something that you see

    Thanks

    It has altered from the document I copied ? ?

    Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-M7C49-YCQMF-BBVTG Windows Product Key Hash: hyBOlUhJWBBNw0c235ypk3WscbQ= Windows Product ID: 00359-OEM-9806041-61771 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {6A31DBFD-E10C-46DE-B59D-16C5E783BE81}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000000 Build lab: 7600.win7_rtm.090713-1255 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 102 2007 Microsoft Office system - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: N/A, hr=0x80070002 Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Prompt Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{6A31DBFD-E10C-46DE-B59D-16C5E783BE81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBVTG</PKey><PID>00359-OEM-9806041-61771</PID><PIDType>8</PIDType><SID>S-1-5-21-41961949-1244139785-1318501676</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L500</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.30</Version><SMBIOSVersion major="2" minor="6"/><Date>20100201000000.000000+000</Date></BIOS><HWID>27BA3607018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00196-060-461771-02-3081-7600.0000-2602011 Installation ID: 021720750773500636066464488460677284381273451402712180 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: BBVTG License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 18/09/2011 8:13:02 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAeqjAYLBs7JBWnIKJmoi4H+YqJN9cXQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC TOSCPL TOSCPL00 FACP TOSCPL TOSCPL00 HPET TOSCPL TOSCPL00 MCFG TOSCPL TOSCPL00 ASF! TOSCPL TOSCPL00 SLIC TOSCPL TOSCPL00 SSDT PmRef CpuPm UEFI PTL PTLBUFL UEFI PTL PTLBUFL UEFI PTL PTLBUFL

    • Edited by noknojon Saturday, September 17, 2011 10:22 PM
    Saturday, September 17, 2011 10:20 PM
  • It is very hard to read.  It is usually formatted.  Try pasting it into a notepad page first.  Noel is better at deciphering these mangled copies than I. 

     


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, September 17, 2011 10:27 PM
    Answerer
  • "noknojon" wrote in message news:661aacc8-3397-452f-b6a3-21f79f6aeb52...

    >"You may also want to check your HOSTS file isn’t blocking downloads from Akamai.com"<

    That is a very good idea. I will add exclusions to the MVP HOSTS file and see if that will clear something.

    That is one idea I had not thought of yet.

    Thank You -

     
    The MVP hosts file certainly doesn’t block downloads from the MS sites – unless it’s been corrupted by malware - but your DNS may have been poisoned somehow.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 17, 2011 10:28 PM
    Moderator
  • I hope this has formatted better. You 2 guys do a great job (I hope the pay is worth it - {Ha Ha})

    Only the last few lines seem a bit . . . . . . . . . (not sure)

    Thank You  -

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-M7C49-YCQMF-BBVTG
    Windows Product Key Hash: hyBOlUhJWBBNw0c235ypk3WscbQ=
    Windows Product ID: 00359-OEM-9806041-61771
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {6A31DBFD-E10C-46DE-B59D-16C5E783BE81}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6A31DBFD-E10C-46DE-B59D-16C5E783BE81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBVTG</PKey><PID>00359-OEM-9806041-61771</PID><PIDType>8</PIDType><SID>S-1-5-21-41961949-1244139785-1318501676</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L500</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.30</Version><SMBIOSVersion major="2" minor="6"/><Date>20100201000000.000000+000</Date></BIOS><HWID>27BA3607018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-060-461771-02-3081-7600.0000-2602011
    Installation ID: 021720750773500636066464488460677284381273451402712180
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: BBVTG
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 18/09/2011 8:13:02 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAeqjAYLBs7JBWnIKJmoi4H+YqJN9cXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSCPL  TOSCPL00
      FACP   TOSCPL  TOSCPL00
      HPET   TOSCPL  TOSCPL00
      MCFG   TOSCPL  TOSCPL00
      ASF!   TOSCPL  TOSCPL00
      SLIC   TOSCPL  TOSCPL00
      SSDT   PmRef  CpuPm
      UEFI   PTL     PTLBUFL
      UEFI   PTL     PTLBUFL
      UEFI   PTL     PTLBUFL

    Saturday, September 17, 2011 10:54 PM
  • "noknojon" wrote in message news:0cd833f3-3ca3-402d-a4d2-22f6d7de5bda...

    I hope this shows something that you see

    Thanks

    It has altered from the document I copied ? ?

     

    Windows Validation Data--> Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-M7C49-YCQMF-BBVTG

    Windows Product Key Hash: hyBOlUhJWBBNw0c235ypk3WscbQ=

    Windows Product ID: 00359-OEM-9806041-61771

    Windows Product ID Type: 8

    Windows License Type: COA SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    File Scan Data—>

    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]

    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data—>

    SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L500</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.30</Version><SMBIOSVersion major="2" minor="6"/><Date>20100201000000.000000+000</Date></BIOS

    Licensing Data—>

    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel

    Partial Product Key: BBVTG

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 18/09/2011 8:13:02 AM

    There is no specific error there apart from the one highlighted above – which is usually a sign of a broken Licensing Store.

    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

    Reboot and Post back with a new MGADiag report



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 17, 2011 10:56 PM
    Moderator
  • Hi again -

    I followed the above directions (I assume that I press Enter after each line you listed) and here is a new report. I was not asked to enter any code, but it just had a box with - Activation has been started (~or something similar~) at the top.

    Thanks again for the continued help -

     EDIT - That line still seems the same ? ?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-M7C49-YCQMF-BBVTG
    Windows Product Key Hash: hyBOlUhJWBBNw0c235ypk3WscbQ=
    Windows Product ID: 00359-OEM-9806041-61771
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {6A31DBFD-E10C-46DE-B59D-16C5E783BE81}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6A31DBFD-E10C-46DE-B59D-16C5E783BE81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBVTG</PKey><PID>00359-OEM-9806041-61771</PID><PIDType>8</PIDType><SID>S-1-5-21-41961949-1244139785-1318501676</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L500</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.30</Version><SMBIOSVersion major="2" minor="6"/><Date>20100201000000.000000+000</Date></BIOS><HWID>27BA3607018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-060-461771-02-3081-7600.0000-2602011
    Installation ID: 021720750773500636066464488460677284381273451402712180
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: BBVTG
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 18/09/2011 11:18:52 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAeqjAYLBs7JBWnIKJmoi4H+YqJN9cXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSCPL  TOSCPL00
      FACP   TOSCPL  TOSCPL00
      HPET   TOSCPL  TOSCPL00
      MCFG   TOSCPL  TOSCPL00
      ASF!   TOSCPL  TOSCPL00
      SLIC   TOSCPL  TOSCPL00
      SSDT   PmRef  CpuPm
      UEFI   PTL     PTLBUFL
      UEFI   PTL     PTLBUFL
      UEFI   PTL     PTLBUFL


    • Edited by noknojon Sunday, September 18, 2011 1:30 AM
    Sunday, September 18, 2011 1:27 AM
  • Hi again -

    Just a quick to Noel (if I may call you that sir).

    I have no problems accessing the 2 links ( | CrashFixPC | The Three-toed Sloth ) in your signature, as I have no problems with 99% of all other sites on the internet. I am using I.E. 8 (not game to try I.E. 9) and I can update M.S.E. as this is my antivirus. Update was this morning (12.45PM in Aust).

    Only Microsoft sites are still eluding me.

    Just a F.Y.I. Thank You -

    Sunday, September 18, 2011 2:51 AM
  • If you can download Google Chrome and use that to access Microsoft websites then it is possible something went awry with IE.  If you still can't access MS websites then there is very likely a malware on your comptuter.  I had a similar experience today with one single website (I could not log into my VMWare account).  Under the advice of VMWare support, I tried it with Chrome and logged in fine.  Everything else works fine in IE.

    By the way, the transition from IE 8 to 9 is nowhere near as drastic as 7 to 8 so give it a try sometime.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, September 18, 2011 3:03 AM
    Answerer
  • Hi again-

    I just attempted to install a program, and was told (via on screen box) that I am missing MSCVR71.dll, which I am told is a Microsoft Visual Basic problem ? ? Is this in any help to you ? ? Just adding all information that may help.

    Personally I do not like Google CHROME, not sure why, but I will follow any ideas that you put forward and hope for the best results. I normally use ORCA as my second browser, as this is a browser that is rarely used and seems to overcome many problems.

    Thank You -

    Sunday, September 18, 2011 3:49 AM
  • I'm not suggesting that you like another browser, just use one to see what happens.  Chome is very lightweight and great for situations where IE is not effective.  But any other third party browser ought to do fine.  Just try getting on the problematic websites and see if you can.  Just try.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, September 18, 2011 3:52 AM
    Answerer
  • Hi again -

    Please note that I was in no way trying to alter the response from you. Your help is Most Valued in this topic. I installed Chrome and navigated to W7 SP1 update site, the easiest site to visit, and still was presented with a message as I hit the Continue tab that checks for Validation prior to adding any update. Each browser gives a slightly altered version of the message, but they all mean basically failed. I am often offered other side sites to visit and I have no problems visiting any of these sites. It is only the download (and maybe Validation) that I can never pass . . .

    Thanking You -

    Sunday, September 18, 2011 4:43 AM
  • Server Error in Application

    "DEFAULT WEB SITE"

    Internet Information Services 7.5

    I have also noted that in my Yahoo mail, I have these messages where all advertising once was. The messages are all similar to this, with a few variations on the theme, but I have not taken a lot of notice until now. I have reset several security options to lower settings, but the same / similar notices are still shown in all side line advertising.

    Just another FYI . Thank You -

    Sunday, September 18, 2011 5:00 AM
  • "noknojon" wrote in message news:1658c2d0-7a67-48c8-840f-eb52445ae6d3...

    Server Error in Application

    "DEFAULT WEB SITE"

    Internet Information Services 7.5

    I have also noted that in my Yahoo mail, I have these messages where all advertising once was. The messages are all similar to this, with a few variations on the theme, but I have not taken a lot of notice until now. I have reset several security options to lower settings, but the same / similar notices are still shown in all side line advertising.

    Just another FYI . Thank You -

     
    IIS 7.5 would not normally be installed or required in Home Premium – is there any reason for it to be installed on your machine?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by noknojon Tuesday, September 20, 2011 3:25 AM
    Sunday, September 18, 2011 2:09 PM
    Moderator
  • Hello again -

    I have no idea on that subject (IIS 7.5). As I  stated it was just a FYI. The fact that advertising was not shown and that message was in the place where you normally see the "side line" advertising on the screen in my Yahoo email inbox.

    Thank You -

    Sunday, September 18, 2011 7:46 PM
  • Quote Cbarnhorst "If you can download Google Chrome and use that to access Microsoft websites then it is possible something went awry with IE. "

    Please note that I can "access" 99% of sites, but the main problem is with downloading from most Microsoft sites. This includes updates and (as we found at the start) I could not even download the MGADiag report from Microsoft. Yet this program ran once it had been given to me as an email attachment.

    Thank You -

    EDITED for spelling


    • Edited by noknojon Sunday, September 18, 2011 8:24 PM
    Sunday, September 18, 2011 8:22 PM
  • Just try to access the problematic sites with your third party browser and see if you can.  Anything but IE will do.  Just try it.  PLEASE.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, September 18, 2011 8:43 PM
    Answerer
  • Hello -

    I have used Google CHROME and ORCA to try these downloads as requested. I am sorry but the result is still the same. I open the 3rd party browser, type in any thing like W7 SP1, or W7 updates sites, it takes me to the site with no problem (same as IE) and then there is usually a tab to continue. At this stage the browser (any browser) hesitates, as if checking my validation, and then it will show a dialogue that is always similar. Cannot procede, or access failed, etc. depending on which browser I use. The problem, and the result is the same (or at least very similar) no matter which browser is used.

    Thank You -

    Sunday, September 18, 2011 8:54 PM
  • I suggest an aggressive spyware/rootkit search.  The target is likely key MS sites in general.  The conficker virus behaves like you describe and there is a test for it at http://www.confickerworkinggroup.org/infection_test/cfeyechart.html

    The results are presented graphically.  If you do not see all six images you need to follow up.

    Just to be sure, investigate the following:

    Have you cleaned the temporary internet files and rebooted?

    Have you made sure the problematic sites are allowed in your firewall?

    If you have any Cisco software loaded update it.  That has been known to sometimes display your symptoms.  If you have recently changed routers contact the mfg.  There are occasional threads on the web on these topics so you might do searches.

    You might also try the IE forums at http://answers.microsoft.com/en-us/ie/forum/ie8?tab=all

    And consider upgrading to 9.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Edited by CbarnhorstEditor Sunday, September 18, 2011 9:16 PM
    • Marked as answer by noknojon Tuesday, September 20, 2011 3:25 AM
    Sunday, September 18, 2011 9:06 PM
    Answerer
  • Yes I have cleaned temp Internet files, I have also used TFC cleaner. I am using the same router (ethernet) as I have used for quite a while. I have a spare Linkseys router, that makes no change to accessing internet in any way. I have no Cisco software installed and I never use any programs like Registery Cleaners as I do not generally believe in them.

    If you think I should go to another area I will follow your advice fully, as I have done with each post you have given so far.

    Thanking you for the advice, and I shall post back here if a solution is found -

    Regards -

    Sunday, September 18, 2011 9:19 PM
  • Just as Post Script to this, I also run a XP Pro SP3, and this is not having any of these problems. It updates and accesses all Microsoft downloads, with I.E. usually being the browser used. I only have one single ethernet outlet from the router (backwards here in the colonys), so I must unplug one computer and then insert the other prior to use. I also have advertising on the side of my Yahoo email (unlike the Windows 7).

    Just another FYI, as I like to keep you fully updated on anything (on the XP now) -

    Thanking you again -

    Sunday, September 18, 2011 10:03 PM
  • It is with great thanks that I think you can now close this thread.

    It seems that my problem can be summed up in 2 words >>Windows Firewall<<. Normally you can install anything with this turned on, but I am not sure if the security built into this computer has somehow over come the Firewall and it prevented me from accessing any Updates or Microsoft downloads. I have always disabled my 3rd party security when I checked for anything, but I never thought that the Microsoft Firewall would actually block Microsoft access. I used my recovery DVDs again, and took it back to Factory Settings, then I disabled any security (not ideal, but it worked), next I went to updates and again it failed, as usual. Then I turned off for about 5 mins and restarted. I then disabled several more preinstalled, generally unwanted programs and rebooted. Again, via Control Panel, I selected updates and soon I saw '136' updates waiting to be installed "WOW" . They slowly began to install and naturally required a reboot at the finish. After the reboot I went back to updates (with ALL security still off) and asked if there were more updates and the response was to install another 20 updates. The usual wait etc. reboot etc. and I thought I had all updates installed by now. However I went back again and this time even SP1 was installed along with a few other security updates.

    I know there is a lot of "garbage" written here, but after weeks of trying to get this process to work, you must understand that I am quite elated with the current results. I.E. 9 was also included in the last updates that had the SP1 pack.

    As I am not sure how to mark either of you as the person who gave me the final solution I think that I can only tick one. I shall try to tick both, but I am not sure if that 'takes'. I think you both deserve some credit for trying to help an Aussie, but as I am not able to personally thank you, please take this as my personal thanks for the effort you both put in -

    Best Regards, and thanks to both of you -

    Tuesday, September 20, 2011 3:25 AM
  • "noknojon" wrote in message news:1aa80635-53be-46b9-98f9-185d3571bb1e...

     

    As I am not sure how to mark either of you as the person who gave me the final solution I think that I can only tick one. I shall try to tick both, but I am not sure if that 'takes'. I think you both deserve some credit for trying to help an Aussie, but as I am not able to personally thank you, please take this as my personal thanks for the effort you both put in -

    Best Regards, and thanks to both of you -

     
     
    Best solution is to put your own post as the answer – IMO we helped you there, but you discovered the actual answer.
    Having said that, I wonder if the problem is not related to the security software that was installed by the Recovery System – what was it? Norton is renowned for creating such problems, by not uninstalling cleanly, and blocking other security software from properly installing.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, September 20, 2011 8:12 AM
    Moderator
  • Norton is renowned for creating such problems, by not uninstalling cleanly, and blocking other security software from properly installing.

    True. This may also be one of the real answers. That is why you guys are so great. I attempted to not let Norton install at the start, but I am not sure if that "rotten program" had already started. Now you have me wondering if that was some of the cause of the problem after Recovery ? ? Although, saying that, the Recovery was prompted by the fact that .NET 4  would not install after an earlier unrelated update problem. I think that this again shows why I am so impressed by you 2. and they were still not sure, except to send me here. Microsoft Support took 2 weeks to give me the Recreate the Licensing Store. post.and they were still not sure, except to send me here.

    So, in the end, you worked the tricks in 2 days that everyone else spent 2 weeks thinking about -

    Thanks Again -

    Tuesday, September 20, 2011 11:16 AM
  • "noknojon" wrote in message news:8243642a-c562-4a2d-bfe3-563742bfb608...

    Norton is renowned for creating such problems, by not uninstalling cleanly, and blocking other security software from properly installing.

    True. This may also be one of the real answers. That is why you guys are so great. I attempted to not let Norton install at the start, but I am not sure if that "rotten program" had already started. Now you have me wondering if that was some of the cause of the problem after Recovery ? ?

     

    To ensure that Norton is removed properly you MUST also run the Norton Removal Tool

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, September 20, 2011 11:31 AM
    Moderator
  • Thank you again -

    I used the tool, think I had already removed it but best to be sure.

    One last thing - The updates automatically installed IE9 as default browser. I know that Colin said -"And consider upgrading to 9" - but is there any I can go back to IE8, as the problem is the home site will not change from iGoogle to just Google - I have reset the home pages via 'Internet Options', in control panel, but I still get iGoogle as a home page, along with my ISP as second Tab. If this is not an option, please disregard and I will try to stay with this and learn to be happy with it.

    You have helped so much already that at first I did not want to ask here, but I thought that if anyone can give me an 'easy answer' it would be here. Again as I said if you do not suggest this, or do not consider it a good option, then please disregard and I will understand fully. IE 9 is not that bad actually, but since I have used IE8 for so long maybe I am just needing to step up and learn, as I did with Windows 7 from XP.

    Best Regards -

    Wednesday, September 21, 2011 12:01 AM
  •  

    http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, September 21, 2011 12:06 AM
    Answerer
  • Hi - Just a bit scared that this would delete IE fully and I may have trouble with reinstall. So I install another browser (Chrome or ORCA Etc.) and reinstall IE8 from there ? ? I will follow your directions once I install a second browser (just to be safe)-

    Thanks -

    EDIT - http://community.norton.com/t5/Tech-Outpost/Windows-8-to-include-inbuilt-Antivirus-Cause-for-concern/m-p/541370#M3969

    Final revenge against Norton ? ?

    • Edited by noknojon Wednesday, September 21, 2011 12:31 AM
    Wednesday, September 21, 2011 12:26 AM
  • Just do it.  You cannot uninstall IE completely because it shipped with your OS.  The original IE does not appear on the Uninstall a program.  It is integrated with the OS.  Only versions you downloaded after Windows 7 released can be uninstalled.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, September 21, 2011 1:33 AM
    Answerer
  • "noknojon" wrote in message news:eba25061-a127-4183-818f-e8df63718427...

    Thank you again -

    I used the tool, think I had already removed it but best to be sure.

    One last thing - The updates automatically installed IE9 as default browser. I know that Colin said -"And consider upgrading to 9" - but is there any I can go back to IE8, as the problem is the home site will not change from iGoogle to just Google - I have reset the home pages via 'Internet Options', in control panel, but I still get iGoogle as a home page, along with my ISP as second Tab. If this is not an option, please disregard and I will try to stay with this and learn to be happy with it.

    You have helped so much already that at first I did not want to ask here, but I thought that if anyone can give me an 'easy answer' it would be here. Again as I said if you do not suggest this, or do not consider it a good option, then please disregard and I will understand fully. IE 9 is not that bad actually, but since I have used IE8 for so long maybe I am just needing to step up and learn, as I did with Windows 7 from XP.

    Best Regards -

    That’s an option in Google, not IE – with iGoogle open, look in the top right, there’s an options icon there. open that, then choose Classic.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, September 21, 2011 7:43 AM
    Moderator
  • >>"That’s an option in Google, not IE "<<

    There you go Noel, one up on (junior) Colin. Only joking, and I hope you take it that way too - Now I can apply the last update that is still pleading to be installed (IE 9). You guys are still the best wealth of information I have dealt with for a long time, maybe ever. I am still very active on help forums myself, but they can learn heaps from here, as I have. I have even reposted some of this information on a forum already ! !  Only a few of the simple steps that are now easy for me to fully understand.....

    As a side note I hope you had a glimpse at the Norton forum link I left, as I was about the only one to say that I am glad that Microsoft are going to use MSE instead of Norton on install discs in the near future. They will most likely hate me for the comment, but, my thoughts only.

    Again - Thanks for everything -

    Wednesday, September 21, 2011 11:28 AM
  • "noknojon" wrote in message news:f6270776-8f01-45bf-a268-83fc682e8b38...

    >>"That’s an option in Google, not IE "<<

    There you go Noel, one up on (junior) Colin. Only joking, and I hope you take it that way too - Now I can apply the last update that is still pleading to be installed (IE 9). You guys are still the best wealth of information I have dealt with for a long time, maybe ever. I am still very active on help forums myself, but they can learn heaps from here, as I have. I have even reposted some of this information on a forum already ! !  Only a few of the simple steps that are now easy for me to fully understand.....

    As a side note I hope you had a glimpse at the Norton forum link I left, as I was about the only one to say that I am glad that Microsoft are going to use MSE instead of Norton on install discs in the near future. They will most likely hate me for the comment, but, my thoughts only.

    Again - Thanks for everything -

    MS disks NEVER HAVE AND NEVER WILL install Norton – it’s the OEM that makes the decision on whether to install a default AV or not, and which one to use (for many years Norton actually paid OEM’s to install their trial – I have no idea whether that’s still the case) and it’s been a bone of contention since before Win ME was released (and a major problem at that time, as it borked something like 20% of ME installs!)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, September 21, 2011 7:07 PM
    Moderator