locked
Task updates not showing in Approval Centre RRS feed

  • Question

  • The tasks updated by a particular resource are not showing up in Approval Centre grid in Project Web App. I have checked the following possible reasons:

    1: status manager of the tasks 

    2: that the updates were actually submitted and not just saved

    3: the status manager has approve task update permissions.

    4: have the person who did the updates check thier personal queue to make sure the updates processed.

    It is to note that the email was generated stating the task updates but when the status manager checked approval centre, the updates were nowhere.

    Can anyone please propose a solution to the above mentioned problem? what may be the possible problem? how to access those updates?

    Please help!

    Regards,

    Yasmeen Arshad


    Wednesday, March 28, 2012 6:10 AM

Answers

  • Thanks for replying Abhijeet.

    Upon discussing with Project Manager and the resource person responsible for providing updates, it was found out that the updates were initially rejected by PM and the resource was sending the same set of updates again and again. As a result of which mails were being generated but the status updates were in rejected state. That was the reason why the updates were missing in Approval centre grid.

    Changing the updates and submitting them again helped.



    Friday, March 30, 2012 10:18 AM

All replies

  • On the Tasks Page for the person who have submitted updates against tasks what is shown under Process Status column for the submitted tasks

    Abhijeet M. Mohite

    Wednesday, March 28, 2012 7:02 AM
  • Thanks for replying Abhijeet.

    Upon discussing with Project Manager and the resource person responsible for providing updates, it was found out that the updates were initially rejected by PM and the resource was sending the same set of updates again and again. As a result of which mails were being generated but the status updates were in rejected state. That was the reason why the updates were missing in Approval centre grid.

    Changing the updates and submitting them again helped.



    Friday, March 30, 2012 10:18 AM
  • You are welcome.

    Please click Vote As Helpful if you think my post helped you.

    Thanks,


    Abhijeet M. Mohite

    Friday, March 30, 2012 10:27 AM