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Server Won't Back Up RRS feed

  • Question

  • There have been several bugs filed about the Server not backing up. After
    looking at them, it seemed that none of them were exactly what I was
    experiencing (in fact, each seems to be different). So, I filed a bug:
     
     
    After following instructions from Matt, and with WHS Vail functioning worse
    and worse, it seems I've been cut loose to figure things out for myself.
     
    The Team wrote:
    We are aware of the particular issue that you have reported. This issue was
    taken under consideration. At this time it is not addressable.
     
    Now I’m in a quandary as to whether there's actually a disk issue or if it's
    an underlying problem of WHS Vail.
     
    Should I flatten WHS Vail and start over? And when it's reinstalled, should
    I just not try to back up the server? Leave well enough alone?
     
    Could someone look at my bug and give me some guidance? I'm ready to flatten
    and start over if that's what needs to be done. However, if it's a disk
    issue, would WHS Vail install perfectly, and then do the same thing to me
    again? I can't attach files in this forum. :(
     
    Thanks for any help given, because at this juncture the only help I can give
    myself is a reinstall.
     
    Nancy Ward
    Windows 8 Beta Ferret
     
     

    Nancy Ward
    Tuesday, October 26, 2010 1:39 AM

All replies

  • Nancy.. is the bug report marked as public, I can't access it.

    Art [artfudd] Folden
    I'm a PC and Windows 7 sux less!
    ): !tol a xus llits liaMLW tub..
    ----------------------------------------------
    "Nancy Ward" wrote in message news:0cd9a8a8-b87b-4d58-9d0f-d7241ec5bc33@communitybridge.codeplex.com...
     There have been several bugs filed about the Server not backing up. After
    looking at them, it seemed that none of them were exactly what I was
    experiencing (in fact, each seems to be different). So, I filed a bug:

    https://connect.microsoft.com/WindowsHomeServer/feedback/details/613059/server-os-will-not-back-up

    After following instructions from Matt, and with WHS Vail functioning worse
    and worse, it seems I've been cut loose to figure things out for myself.

    The Team wrote:
    We are aware of the particular issue that you have reported. This issue was
    taken under consideration. At this time it is not addressable.

    Now I’m in a quandary as to whether there's actually a disk issue or if it's
    an underlying problem of WHS Vail.

    Should I flatten WHS Vail and start over? And when it's reinstalled, should
    I just not try to back up the server? Leave well enough alone?

    Could someone look at my bug and give me some guidance? I'm ready to flatten
    and start over if that's what needs to be done. However, if it's a disk
    issue, would WHS Vail install perfectly, and then do the same thing to me
    again? I can't attach files in this forum. :(

    Thanks for any help given, because at this juncture the only help I can give
    myself is a reinstall.

    Nancy Ward
    Windows 8 Beta Ferret


    Nancy Ward


    Art Folden
    Wednesday, October 27, 2010 12:45 AM
  • It should be marked public, since it has two votes. However, I can't find
    anything showing it as either public or private. The bug number is 613059.
    I'm going to go back and look some more to be sure it's public.
     
    Ah, found that I needed to edit it. I was told to make sure only Microsoft
    could see the files I uploaded, and guess I made it private at the same
    time.
     
    Anyhoo, you can see it now. Thanks loads, Art. Much appreciated.
     
    Nancy Ward
    Windows 8 Beta Ferret
     
    "artfudd" wrote in message
    news:ae89cac6-e23b-4657-b02d-14c8854ebbea@communitybridge.codeplex.com...
     
    Nancy.. is the bug report marked as public, I can't access it.
     
    Art [artfudd] Folden
    I'm a PC and Windows 7 sux less!
    ): !tol a xus llits liaMLW tub..
    ----------------------------------------------
    "Nancy Ward" wrote in message
    news:0cd9a8a8-b87b-4d58-9d0f-d7241ec5bc33@communitybridge.codeplex.com...
    There have been several bugs filed about the Server not backing up. After
    looking at them, it seemed that none of them were exactly what I was
    experiencing (in fact, each seems to be different). So, I filed a bug:
     
     
    After following instructions from Matt, and with WHS Vail functioning worse
    and worse, it seems I've been cut loose to figure things out for myself.
     
    The Team wrote:
    We are aware of the particular issue that you have reported. This issue was
    taken under consideration. At this time it is not addressable.
     
    Now I’m in a quandary as to whether there's actually a disk issue or if it's
    an underlying problem of WHS Vail.
     
    Should I flatten WHS Vail and start over? And when it's reinstalled, should
    I just not try to back up the server? Leave well enough alone?
     
    Could someone look at my bug and give me some guidance? I'm ready to flatten
    and start over if that's what needs to be done. However, if it's a disk
    issue, would WHS Vail install perfectly, and then do the same thing to me
    again? I can't attach files in this forum. :(
     
    Thanks for any help given, because at this juncture the only help I can give
    myself is a reinstall.
     
    Nancy Ward
    Windows 8 Beta Ferret
     
    Nancy Ward
     
    Art Folden
     

    Nancy Ward
    Wednesday, October 27, 2010 2:38 AM
  • Nancy,
     
    I show your bug as
     
    Closed 
    Won't Fix
     
    Look at upper right hand corner.
     
    --
    _________________
     
    BullDawg
    In God We Trust
    _________________

    Nancy.. is the bug report marked as public, I can't access it.

    Art [artfudd] Folden
    I'm a PC and Windows 7 sux less!
    ): !tol a xus llits liaMLW tub..
    ----------------------------------------------
    "Nancy Ward" wrote in message news:0cd9a8a8-b87b-4d58-9d0f-d7241ec5bc33@communitybridge.codeplex.com...
     There have been several bugs filed about the Server not backing up. After
    looking at them, it seemed that none of them were exactly what I was
    experiencing (in fact, each seems to be different). So, I filed a bug:

    https://connect.microsoft.com/WindowsHomeServer/feedback/details/613059/server-os-will-not-back-up

    After following instructions from Matt, and with WHS Vail functioning worse
    and worse, it seems I've been cut loose to figure things out for myself.

    The Team wrote:
    We are aware of the particular issue that you have reported. This issue was
    taken under consideration. At this time it is not addressable.

    Now I�??m in a quandary as to whether there's actually a disk issue or if it's
    an underlying problem of WHS Vail.

    Should I flatten WHS Vail and start over? And when it's reinstalled, should
    I just not try to back up the server? Leave well enough alone?

    Could someone look at my bug and give me some guidance? I'm ready to flatten
    and start over if that's what needs to be done. However, if it's a disk
    issue, would WHS Vail install perfectly, and then do the same thing to me
    again? I can't attach files in this forum. :(

    Thanks for any help given, because at this juncture the only help I can give
    myself is a reinstall.

    Nancy Ward
    Windows 8 Beta Ferret


    Nancy Ward


    Art Folden

    BullDawg
    Wednesday, October 27, 2010 10:03 AM
  • "BullDawg" wrote in message
    news:0554926b-083b-43bf-8b71-f4fc9651d4cb@communitybridge.codeplex.com...
     
    Nancy,
     
    I show your bug as
     
    Closed
    Won't Fix
     
    Look at upper right hand corner.
     
    --
    _________________
     
    BullDawg
    In God We Trust
    _________________
     
    Right, BullDawg, it's closed as won't fix, but the problem is that I haven't
    figured out exactly why it was closed; was it because there's a problem with
    WHS Vail, or that I am having disk problems? I thought that by reading the
    conversation between Matt and me someone would figure out why it was closed.
    When I hover over the little "I", it says "Due to several factors the
    product team decided to focus its efforts on other items." Then goes on to
    say I may have gotten a more detailed explanation, which I did not.
     
    Nancy Ward
    Windows 8 Beta Ferret
     
     

    Nancy Ward
    Wednesday, October 27, 2010 3:31 PM
  • For me, "Due to several factors the product team decided to focus its efforts on other items" indicates the problem is with Vail, but they don't have time to mess with it.  Or, it could mean they are throwing out the current backup system and creating a new system.  Guess we will just have to wait and see if a new build fixes the problem.

    --
    _________________
     
    BullDawg
    In God We Trust
    _________________
    "BullDawg" wrote in message
    news:0554926b-083b-43bf-8b71-f4fc9651d4cb@communitybridge.codeplex.com...
     
    Nancy,
     
    I show your bug as
     
    Closed
    Won't Fix
     
    Look at upper right hand corner.
     
    --
    _________________
     
    BullDawg
    In God We Trust
    _________________
     
    Right, BullDawg, it's closed as won't fix, but the problem is that I haven't
    figured out exactly why it was closed; was it because there's a problem with
    WHS Vail, or that I am having disk problems? I thought that by reading the
    conversation between Matt and me someone would figure out why it was closed.
    When I hover over the little "I", it says "Due to several factors the
    product team decided to focus its efforts on other items." Then goes on to
    say I may have gotten a more detailed explanation, which I did not.
     
    Nancy Ward
    Windows 8 Beta Ferret
     
     

    Nancy Ward

    BullDawg
    Wednesday, October 27, 2010 9:52 PM
  • "BullDawg" wrote in message
    news:93f0752b-22d7-447e-aed3-f60f8be24187@communitybridge.codeplex.com...
     For me, "Due to several factors the product team decided to focus its
    efforts on other items" indicates the problem is with Vail, but they don't
    have time to mess with it.  Or, it could mean they are throwing out the
    current backup system and creating a new system.  Guess we will just have to
    wait and see if a new build fixes the problem.
     
    --
    _________________
     
    BullDawg
    In God We Trust
    _________________
     
    I just wish they'd told me this before my WHS Vail machine got hosed. Sigh .
    . .
     
    Nancy Ward
    Windows 8 Beta Ferret
     
     

    Nancy Ward
    Thursday, October 28, 2010 12:34 AM
  • Being a beta I start with very little as far as files on it, then as I progress I add a little more at a time to test. By doing this I can find things first that have been either Vail or a mistake I have made and am able to rebuild/reload the beta on the computer time after time.
     
    I was originally up to 17 reinstalls before I saw patterns and bugs, once I did this I was able to load a good portion of backup, test and files to Vail for testing. The last time I did a new install I haven't had any problems, other than the ones posted already, and it has been functioning without too many problems. Backups are happening including the server backup since 08.17.10.
     
    Now since I am posting this from a Win7 client that is hooked up to Vail I see that I have a problem with the computer being offline. I will now file a bug and get the files uploaded. Amazing, it has been functioning, backing up but Dashboard is showing it offline. I know the workaround but want to file a bug first.

    --
    Don
     
    Thursday, October 28, 2010 2:03 AM
  • I found several bugs reported and the results show it has been fixed so I won't post, will just start "Windows Server Health Service" and it will be back to normal.
     
    Key to this, when you stop seeing the annoying "the domain name is setup on your server", it doesn't remind you once or twice a day then the "Health Service" has stopped.

    --
    Don
    Thursday, October 28, 2010 2:25 AM
  • You know at one point it was posted "It looks like there are some disk issues" from the traces.
     
    Maybe there are HD issues and that is why they answered the "closed" portion as they did.
     
    If I was in this position I would start over, I would take the drives out of the current environment and test individually on a client with the manufacturers test software. How old are the drives?

    --
    Don
    Thursday, October 28, 2010 2:35 AM
  • "DonCarlson" wrote in message
    news:ab715ef2-2f4e-41a0-a050-ea783b0ab87b@communitybridge.codeplex.com...
     
    You know at one point it was posted "It looks like there are some disk
    issues" from the traces.
     
    Maybe there are HD issues and that is why they answered the "closed" portion
    as they did.
     
    If I was in this position I would start over, I would take the drives out of
    the current environment and test individually on a client with the
    manufacturers test software. How old are the drives?
     
    --
    Don
    ----
    None of the drives are more than a couple of years old. And the "disk issue"
    thing is what makes me wonder too. However, after repair failed so
    miserably, it looks if it were actually disk issues, Matt would have said
    so. Which puts me in the "wonder" mode.
     
    Of course, as we all know, very few resolutions reveal the exact problem.
     
    I'll test the drives, as you suggest, but frankly, at this point I don't
    believe there's anything wrong with them.
     
    Nancy Ward
    Windows 8 Beta Ferret
     
     

    Nancy Ward
    Thursday, October 28, 2010 3:22 AM
  • Should I flatten WHS Vail and start over? And when it's reinstalled, should
    I just not try to back up the server? Leave well enough alone?

     

    Nancy,

    Considering what you describe and the fact MS suggests (based on the Server backup traces) there  might be "some disk issues" I would say chances are few on repairing server backup for your server. Btw: "some disk issues" does not nexessairely mean your disk have a physical defect. As long as your problems stay with server backups I would say they are probably all right.

    I think you have the following options:
    * Remove the backup disk, reformat it - and maybe try over to see if this gets the backups going again...
    * Leave the system, accepting the fact that server backup are unavailable.
    * Reinstall VAIL.

    - Theo.


    No home server like Home Server
    Thursday, October 28, 2010 8:32 AM
    Moderator
  • I file a server backup bug also

    https://connect.microsoft.com/WindowsHomeServer/feedback/details/571204/server-backup-failed-as-incomplete-3rd-time

     

    Its still active, this bug was file back in June so it was before we received the WHS Refresh.

     

    While I'm posting maybe you all will vote on my suggestion:

    "Include a eSATA drive function for server backups", it is a lot faster (3x) than USB 2.0

    https://connect.microsoft.com/WindowsHomeServer/feedback/details/572048/include-a-esata-drive-function-for-server-backups

    Thursday, October 28, 2010 2:40 PM
  • Umm, you can use any drive for server backup; you can even use a drive mounted via iSCSI. Though anything that requires you to log in to the server desktop (as iSCSI would) is going to be technically unsupported…

    Or are you really asking that an eSATA drive be recognized as "removable"? If so, that's out of the hands of the Windows Home Server team; it's a function of drivers and hardware, not software.


    I'm not on the WHS team, I just post a lot. :)
    Thursday, October 28, 2010 2:49 PM
    Moderator
  • "haole" wrote in message
    news:f9f82cf2-21b1-41a1-bde2-39c0a8b089d1@communitybridge.codeplex.com...
     
    I file a server backup bug also
     
     
    Its still active, this bug was file back in June so it was before we
    received the WHS Refresh.
     
    While I'm posting maybe you all will vote on my suggestion:
     
    "Include a eSATA drive function for server backups", it is a lot faster (3x)
    than USB 2.0
     
    ---
     
    My bug is not the same as yours, haole. It seems that yours was in the 7600
    version while mine is in the 7657 version. (Hope I got the numbers right.)
    Your bug was fixed by installing 7657, while mine didn't rear its ugly head
    until 7657.
     
    For now, it's stuck on "Preparing for backup" and has been for several days.
    I'm restarting WHS Vail to see if that will get it off that kick.
     
    Nancy Ward
    Windows 8 Beta Ferret
     
     

    Nancy Ward
    Thursday, October 28, 2010 4:08 PM
  • Umm, you can use any drive for server backup; you can even use a drive mounted via iSCSI. Though anything that requires you to log in to the server desktop (as iSCSI would) is going to be technically unsupported…

    Or are you really asking that an eSATA drive be recognized as "removable"? If so, that's out of the hands of the Windows Home Server team; it's a function of drivers and hardware, not software.


    I'm not on the WHS team, I just post a lot. :)


    Ken have you tried a eSATA drive to back-up the WHS server?

    When I plugged it in & restarted WHS Vail the OS took (aprox.) 10 minutes to boot & was not "seen" by WHS Vail anywhere.

    But in Windows 7 plugging in the eSATA drive its recognized after a PC restart & I can use it easily to save files/folders to.

    The WHS team made it sound like they were working on this suggestion, hopefully it'll be included when Vail RTM's.

    Thursday, October 28, 2010 7:40 PM
  • Yes, I've used an eSATA drive on Vail, with no problems. If you're having trouble, it could be a driver issue …
    I'm not on the WHS team, I just post a lot. :)
    Thursday, October 28, 2010 11:07 PM
    Moderator
  • Nancy,
     
    Considering what you describe and the fact MS suggests (based on the Server
    backup traces) there  might be "some disk issues" I would say chances are
    few on repairing server backup for your server. Btw: "some disk issues" does
    not nexessairely mean your disk have a physical defect. As long as your
    problems stay with server backups I would say they are probably all right.
     
    I think you have the following options:
    * Remove the backup disk, reformat it - and maybe try over to see if this
    gets the backups going again...
    * Leave the system, accepting the fact that server backup are unavailable.
    * Reinstall VAIL.
     
    - Theo.
     
    No home server like Home Server
     
    ----
    Thanks, Theo. I chose to "accept the fact that server backup is
    unavailable". I reconfigured so the server won't be backed up.
     
    I'll reinstall Vail when the next build comes out. :)
     
    Nancy Ward
    Windows 8 Beta Ferret
     
     

    Nancy Ward
    Friday, October 29, 2010 12:09 AM