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Can we install mscrm 2011 64 bit client in a windows 7 machine with Office 2010 32bit ? is it supported? RRS feed

  • Question

  • Hi

    Just need confirmation that can we install mscrm 2011 outlook client 64 bit in a user machine with windows 7 - ms office 0utlook 2010. Is it supported? I am unable to install 64 bit client in a machine with 32 bit office.

    Our users are facing out of memory script issues and outlook crashing, hence we decided to install 64 bit mscrm client.

    Please advise

    Thursday, September 26, 2013 4:30 AM

All replies

  • Hi,

    Yes, you should be fine. Outlook 2011 64 bit client can be installed on 32 bit and 64 bit office 2010 on Windows 7. 

    Download and try CRM2011-client-ENU-amd64.exe from http://www.microsoft.com/en-au/download/details.aspx?id=27821

    Here is what Microsoft says about Outlook 2011 64 bit on Windows 7 and on Office 2010

    Supported Operating System

    Windows 7, Windows 8, Windows Vista, Windows XP

      Running Microsoft Dynamics CRM 2011 on a computer that has less than the recommended requirements may result in inadequate performance. For information, see: Microsoft Dynamics CRM for Outlook can be installed on computers that have any combination of the following: 

      Windows operating systems:
      • Windows 8 (see Additional Information section below)
      • Windows 7 (both 64-bit and 32-bit versions)
      • Windows Vista (both 64-bit and 32-bit versions)
      • Windows XP with SP3
      • Windows Server 2008 and Windows Server 2003 when running with Remote Desktop Services (formerly Terminal Services)
      Microsoft Office:
      • Microsoft Office 2013 (32 or 64-bit versions. See Additional Information section below)
      • Microsoft Office 2010 (32 or 64-bit versions)
      • Microsoft Office 2007 (32-bit versions)
      • Microsoft Office 2003 SP3 (32-bit versions)


    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful" Thanks, Imran Abbasi


    Thursday, September 26, 2013 4:49 AM