Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
the important update: "Office genuine advantage notifications" cannot install RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    i've Windows vista home basic,Office 2007 professional , both whit regular licence.Before the installation i deactivated AVG internet security 9 but the update didn't install.
    Thursday, May 27, 2010 2:58 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Please visit  Genuine Microsoft Advantage and click on Validate Windows.  After Windows validation has completed, click on Validate Office.
    Carey Frisch
    Thursday, May 27, 2010 3:06 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello manifi42,

    If Carey's suggestions do not correct the issue, have a look in Services to see if the Task Scheduler service is set to start and run automatically.

    We have found that if this service is not running the KB949810 update sometimes does not install properly.

    If still no joy, please request further assistance with your Windows Update problem at the locations below:

    http://social.answers.microsoft.com/Forums/en-US/vistawu/threads?filter=alltypes

    or

    http://support.microsoft.com/ph/6527#tab0

    Even though the update that is having a problem is an OGA update, getting it delivered and installed is supported by normal Windows Update support methods.

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, May 27, 2010 4:05 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    Please visit  Genuine Microsoft Advantage and click on Validate Windows.  After Windows validation has completed, click on Validate Office.
    Carey Frisch
    Thursday, May 27, 2010 3:06 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello manifi42,

    If Carey's suggestions do not correct the issue, have a look in Services to see if the Task Scheduler service is set to start and run automatically.

    We have found that if this service is not running the KB949810 update sometimes does not install properly.

    If still no joy, please request further assistance with your Windows Update problem at the locations below:

    http://social.answers.microsoft.com/Forums/en-US/vistawu/threads?filter=alltypes

    or

    http://support.microsoft.com/ph/6527#tab0

    Even though the update that is having a problem is an OGA update, getting it delivered and installed is supported by normal Windows Update support methods.

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, May 27, 2010 4:05 PM