1. Hi
I am having problems connecting remotely to WHS.
The whs remote access wizard seems to setup OK and reports all "green ticks"
yet when i enter https://myservername.homeserver.com I get an unable to connect error
http://myservername.homeserver.com redirects to my modems logon screen.
After disabling the IIS service - port detective reveals ports 80 and 443 are open.
Which version of Windows Home Server are you running? This information can be found in the Settings area of the Windows Home Server Console.
Windows Home Server with Power Pack 3
2.
What is the make/model of your router? Have you upgraded to the latest firmware?
Netcomm NB5Plus4 Yes, I believe so, but is still 5 years old or so.
Dell 16 port switch - unmanaged mode.
Belkin wireless router downstream of NB5 and switch - wireless access point mode only
3.
Who is your Internet Service Provider? If you are using DSL, who is your provider and what is the make and model of your DSL modem?
Telstra Bigpond ADSL
Netcomm NB5 plus 4
4.
What is your external IP Address as displayed in your router? (This is useful for determining if NAT issues exist)
- I found that my DSL modem is acting as a DHCP Server
- 192.168.1.1
5.
Can you connect to http://yourname.homeserver.com from:
a.
Inside your home
No
b.
Your office or other workplace
n/a
c.
An additional location (coffee shop, friend’s house)
No
6.
What is the error message you receive when attempting to access your Remote Access website?
Firefox – Unable to Connect
7.
When you do an nslookup or ping yourname.homeserver.com, does it resolve to your actual external IP address? You can find this address in your router, or by using a website like
http://whatismyipaddress.com from within your home network.
Yes
8.
Inside your homenetwork, can you successfully visit
http://servername ? If not, what is the error message you receive?
Not sure I know what u mean. Using firefox http://servername.homeserver.com redirect to 192.168.1.1 (modem logon screen) https://servername.homserver.com fails - "unable to connect"
I can see the WHS welcomescreen inside my home network by entering 192.168.1.###(server internal IP address) in the browser
9.
Is UPnP enabled on your router? If not, please turn UPnP on and retry the Remote Access Configuration wizard.
Yes
10.
Have you tried to manually forward ports 80, 443, and 4125 through to your Windows Home Server?
Yes
11.
From a PC on your home network, can you successfully complete the Internet Connectivity Evaluation Tool without errors? If there are errors, what are they?
http://www.microsoft.com/windows/using/tools/igd
UPnP – Not Supported - which is odd as it is enabled in the modem/router.
Traffic Congestion Test – Not Run
TCP High Performance Test – Not Run
Any assistance much appreciated.
