Update for Windows XP (KB934238) RRS feed

  • Question

  • Update for Windows XP (KB934238)

    The notification is that the "download failed!" or at least thats the error I'm getting. I have tried several times, with the same result. WGA is good and all other updates have installed fine. This is a new Dell so it has installed at least 60 other updates today.
    Wednesday, December 19, 2007 9:25 AM


All replies

  • Edward,


    Please read the actual update located @:  http://support.microsoft.com/kb/934238/en-us .  This update pretains to

    On non-English versions of Windows Server 2003 and Windows XP, some text in the print dialog box unexpectedly appears in English after you install the .NET Framework 3.0.  Do you require non-English versions?



    Stephen Holm , MS

    Thursday, December 20, 2007 9:05 PM
  • It makes no sense for 'automatic updates' to offer the update KB934238 as a 'priority' to a machine on which it is not required - and to then show it has having failed. And then to tell us that we need to look it up in order to determine for ourselves whether we need it or not.

    The point of 'automatic updates' would be that we don't need to go finding out what we need or not.
    Monday, December 24, 2007 11:00 AM
  • Hello,


    Well thank you for the input. Please keep in mind this is a WGA forum and actually Windows Update is not within the scope of the forum. In turn I do try and provide as much assistance as possible. This actual update isnt required for all users. Also I can not determine if all customers require this update because it is based on geographical location. 



    Have a great week and again thank you for the input.


    Stephen Holm, MS


    Monday, December 24, 2007 9:48 PM

    Tuesday, December 25, 2007 4:26 PM

    Same problem - Update KB934238 failed. My computer is an older Dell. However, all past updates installed fine
    Tuesday, December 25, 2007 4:29 PM
  • Hello Mkutt,


    Your issue appears to be Windows Update and not Windows Genuine Advantage (WGA) related. This Forum is only for support of WGA. Your issue appears to be outside the scope of the Genuine Advantage forum. Please visit https://support.microsoft.com/oas/default.aspx?gprid=6527 and submit a support request for Windows Update problem which you are experiencing.

    You may also consider self help options detailed below.  Please visit the Discussions in Windows Update Forum located here:  http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US  and post what exactly is causing the problem. This forum specializes with WU problems.

    1.      A great place to begin is Windows Update Troubleshooter which has helped people troubleshoot problems reported to Microsoft Product Support. Please visit; http://v4.windowsupdate.microsoft.com/troubleshoot/ and select a category on the site to get help on resolving your problem. Next I recommend visiting Windows Update Frequently Asked Questions located here:   http://support.microsoft.com/default.aspx?scid=%2Fsupport%2Fwindows%2Fupdate%2Ffaq%2FDefault.asp .  

      Next I have collected various Knowledge Base (KB) articles which may assist you with finding a resolution for the WU problem you are currently experiencing. Please review the KB articles below where you may find the problem:  

    1.      How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues: http://support.microsoft.com/kb/906602


    2.       http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us : Select "Get Help and Support" located on the left. Frequently Asked Questions



    3.      Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation:  http://support.microsoft.com/kb/943144


    4.      http://support.microsoft.com/gp/wusupport: Follow the directions to receive Windows Update Support.


    5.      Windows Update Center:  http://support.microsoft.com/ph/6527


    Hopefully the above information will resolve your problem. Should it not then hopefully I have provided you with enough information to get a resolution. Take care and should you have future WGA problems please visit me again here :-).


    Thank you,


    Stephen Holm, MS

    Wednesday, December 26, 2007 11:22 PM
  • Hi, Stephen,


    SOLVED! I just go ahead downloading Microsoft .NET Framework 3.0 Service Pack 1 (KB929300) after  unable to update for Windows XP (KB934238). I see why it won't success without updating MS .NET Framework 3.0 Service Pack 1.


    It's worked without failed! Smile, take care and God loves you all as do I. Bye... Andy 

    Tuesday, January 8, 2008 7:37 AM
  • Three Diamonds,


    Awesome!!! We are glad to be able to provide you with assistance. Please visit the WGA Forum should you have WGA questions in the future.



    Stephen Holm, MS

    Wednesday, January 9, 2008 1:45 AM
  • I too am having trouble installing Update for Windows XP (KB934238) - 

    I get a failure message time and again.  This last email from 3 Diamonds caught my eye.


    I require a functional and fully updated  .NET Framework 3.0 -  to run Capture One 4 (a conversion software for raw photographs).  If I understand the previous email correctly by installing the service pack, Diamonds was able to install the needed XP update.  Further, maybe the missing service pack is why I my capture one keeps crashing.   How do I locate Service pack 1 for .Net Framework 3.0?  I have googled it but all I get is computer talk about it... no links...


    Also... I realize that I am probably on the wrong forum - but with respect, Microsoft makes it incredibly challenging to find out where to go and how to solve problems...  When I do as I am told to click on "fail" to find out why my install failed I get sent in half a dozen directions that do not at all tell my why install failed.  Infact if you search for the word "fail"  you get zip.  If you guys are going to refer to things as failures then your troubleshooting tips should correspond to the language you choose. 


    Sorry for the rant but you seem to have a few answers....



    Thursday, January 10, 2008 12:15 AM
  • Hello McMars,


    I'm sorry you are having issues with updating the .NET Framework, here is a manual download link for the service pack 1: http://www.microsoft.com/downloads/details.aspx?FamilyID=ec2ca85d-b255-4425-9e65-1e88a0bdb72a&DisplayLang=en .  If you are still having issues please follow Stephen's recommendations and post a new a new thread here: http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate where you will be able to get better support with your Windows Update issues.


    Thank You,

    Matt Prall, MS
    WGA Forum Manager

    Thursday, January 10, 2008 7:01 PM