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Domain computer freezes RRS feed

  • Question

  • After the win10 computer is added to the domain, if you log in to the computer with a domain account, there will be a freeze for ten minutes, and it will return to normal after 10 minutes. When users unplug the network cable or log in with a local account, there is no stuttering. .
    Monday, September 5, 2022 4:42 PM

All replies

  • Troubleshoot the freeze issues
    To troubleshoot the freeze issues, check the current status of your computer, and follow one of the following methods.

    For the computer that's still running in a frozen state
    If the physical computer or the virtual machine is still freezing, use one or more of the following methods for troubleshooting:

    Try to access the computer through a remote desktop connection.
    Use a domain account or local administrator account to sign in to the computer with the hardware manufacturer's remote access solution. For example, Dell Remote Access Card (DRAC), HP Integrated Lights-Out (iLo), or IBM Remote supervisor adapter (RSA).
    Test ping to the computer. Look for dropped packets and high network latency.
    Access administrative shares, for example \\ServerName\c$.
    Press Ctrl + Alt + Delete and check the response.
    Try to use Windows remote administration tools. For example, Computer Management, Server Manager, and Wmimgmt.msc.
    For the computer that's no longer frozen
    If the physical computer or virtual machine froze, but is now running in a good state, use one or more of the following methods for troubleshooting.

    For a physical computer
    Review the System and Application logs from the computer that's having the issue. Check the event logs for the relevant Event ID:

    Application event log: Application Error, which suggests a crash or relevant system process
    System Event logs, Service Control Manager Error event IDs for critical system services
    Error Event IDs 2019/2020 with source Srv/Server
    Generate a System Diagnostics report by running perfmon /report.

    For a virtual machine
    Review the System and Application logs from the computer that is having the issue.
    Generate a System Diagnostics report by running perfmon /report.
    Check the system's history in virtual management monitoring tools.

    Regards,

    Rachel Gomez

    Tuesday, September 13, 2022 5:19 AM
  • Are you using roaming profile or profile redirection for domain user account?


    Friday, September 23, 2022 4:50 PM