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whs 2011 dashboard stopped loading remotely, but loads on server RRS feed

  • Question

  • problem coincides with server updates.  don't know it that is a coincidence.


    Wednesday, December 10, 2014 9:23 PM

All replies

  • See other thread on the same subject - does your Defender Service stop as well?

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

    Wednesday, December 10, 2014 11:32 PM
  • Got the same problem just after windows updates. Uninstalling and reinstalling .Net Framework didn't work. Dashboard works fine on RDC, just do nothing for all my client pcs.

    Anyone got any ideas?

    Thursday, December 11, 2014 12:45 AM
  • See other thread on the same subject - does your Defender Service stop as well?

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

    Thursday, December 11, 2014 12:48 AM
  • Yes My Defender Service stopped also.

    I can't seem to find other threads on this though.

    Thursday, December 11, 2014 12:56 AM
  • Thread "Dashboard Will Not Open" in this forum.
    Thursday, December 11, 2014 1:15 AM
  • Thread "Dashboard Will Not Open" in this forum.

    Hi niche99,

    Sorry for my interrupting.

    Just add link of that thread which BenderBuzz mentioned. Please check if can help you.

    Dashboard will not open

    If this issue still exists, please follow the path: %programdata%\microsoft\windows server\logs and check relevant dashboard log files if find some clues.

    If any update, please feel free to let us know.

    Hope this helps.

    Best regards,

    Justin Gu


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, December 11, 2014 10:13 AM
  • Defender not working and can't get it to restart.  

    How are the defender - dashboard problems connected?

    Thursday, December 11, 2014 12:57 PM
  • Are you using Win 7? Looks like update KB3004394 doesn't cause issues on Win 8 and 8.1. But on Win 7 a catalog file is not installed and this causes some programs not to be trusted.

    Luc.

    Thursday, December 11, 2014 1:41 PM
  • Are you using Win 7? Looks like update KB3004394 doesn't cause issues on Win 8 and 8.1. But on Win 7 a catalog file is not installed and this causes some programs not to be trusted.

    Luc.


    Er sorry - this update was installed on my WHS 2011 server (which is not Win 7, Win 8 or Win 8.1). It then causes problems on client PCs which are running on Win 8.1. Uninstalling the update from the server gets the dashboard loading on client PCs again.
    Thursday, December 11, 2014 4:59 PM
  • Unfortunately, I still cannot load the dashboard after the 12/10/14 KB3004394 update.  The KB3004394 update is no longer installed, so I cannot remove it.  The KB3024777 fix for KB3004394 has also been applied.

    I have several machines running, and only 1 machine still has the issue.  It is running Win 7 64-bit.

    I noticed in my Windows Application Event log 2 errors every time I try to run the dashboard.  The source of the first error is a ".NET Runtime Error" and the source of the 2nd error is an "Application Error".


    The details of the errors are as such:



    //*******************************************************************************************************
    // ERROR NUMBER 1
    //*******************************************************************************************************

    Application: DashboardClient.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Windows.Markup.XamlParseException
    Stack:
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
       at System.Windows.Application.RunInternal(System.Windows.Window)
       at System.Windows.Application.Run()
       at Microsoft.WindowsServerSolutions.DashboardClient.App.Main()



    + System

      - Provider

       [ Name]  .NET Runtime
     
      - EventID 1026

       [ Qualifiers]  0
     
       Level 2
     
       Task 0
     
       Keywords 0x80000000000000
     
      - TimeCreated

       [ SystemTime]  2015-01-12T12:48:49.000000000Z
     
       EventRecordID 134748
     
       Channel Application
     
       Computer DSMAIN2
     
       Security
     

    - EventData

       Application: DashboardClient.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Windows.Markup.XamlParseException Stack: at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunInternal(System.Windows.Window) at System.Windows.Application.Run() at Microsoft.WindowsServerSolutions.DashboardClient.App.Main()  


    //*******************************************************************************************************
    // ERROR NUMBER 2
    //*******************************************************************************************************

    Faulting application name: DashboardClient.exe, version: 6.1.8800.16385, time stamp: 0x4d6ed24f
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
    Exception code: 0xe0434352
    Fault offset: 0x000000000000940d
    Faulting process id: 0x1cc0
    Faulting application start time: 0x01d02e661c2d9aa7
    Faulting application path: C:\Program Files\Windows Server\Bin\DashboardClient.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: 5addc64d-9a59-11e4-80b4-4061860bd9c6


    - System

      - Provider

       [ Name]  Application Error
     
      - EventID 1000

       [ Qualifiers]  0
     
       Level 2
     
       Task 100
     
       Keywords 0x80000000000000
     
      - TimeCreated

       [ SystemTime]  2015-01-12T12:48:50.000000000Z
     
       EventRecordID 134749
     
       Channel Application
     
       Computer DSMAIN2
     
       Security
     

    - EventData

       DashboardClient.exe
       6.1.8800.16385
       4d6ed24f
       KERNELBASE.dll
       6.1.7601.18409
       5315a05a
       e0434352
       000000000000940d
       1cc0
       01d02e661c2d9aa7
       C:\Program Files\Windows Server\Bin\DashboardClient.exe
       C:\Windows\system32\KERNELBASE.dll
       5addc64d-9a59-11e4-80b4-4061860bd9c6




    Any help in getting the dashboard to load again would be appreciated.
    Monday, January 12, 2015 12:56 PM
  • Unfortunately, I still cannot load the dashboard after the 12/10/14 KB3004394 update.  The KB3004394 update is no longer installed, so I cannot remove it.  The KB3024777 fix for KB3004394 has also been applied.

    I have several machines running, and only 1 machine still has the issue.  It is running Win 7 64-bit.

    I noticed in my Windows Application Event log 2 errors every time I try to run the dashboard.  The source of the first error is a ".NET Runtime Error" and the source of the 2nd error is an "Application Error".


    The details of the errors are as such:



    //*******************************************************************************************************
    // ERROR NUMBER 1
    //*******************************************************************************************************

    Application: DashboardClient.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Windows.Markup.XamlParseException
    Stack:
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
       at System.Windows.Application.RunInternal(System.Windows.Window)
       at System.Windows.Application.Run()
       at Microsoft.WindowsServerSolutions.DashboardClient.App.Main()



    + System

      - Provider

       [ Name]  .NET Runtime
     
      - EventID 1026

       [ Qualifiers]  0
     
       Level 2
     
       Task 0
     
       Keywords 0x80000000000000
     
      - TimeCreated

       [ SystemTime]  2015-01-12T12:48:49.000000000Z
     
       EventRecordID 134748
     
       Channel Application
     
       Computer DSMAIN2
     
       Security
     

    - EventData

       Application: DashboardClient.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Windows.Markup.XamlParseException Stack: at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunInternal(System.Windows.Window) at System.Windows.Application.Run() at Microsoft.WindowsServerSolutions.DashboardClient.App.Main()  


    //*******************************************************************************************************
    // ERROR NUMBER 2
    //*******************************************************************************************************

    Faulting application name: DashboardClient.exe, version: 6.1.8800.16385, time stamp: 0x4d6ed24f
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
    Exception code: 0xe0434352
    Fault offset: 0x000000000000940d
    Faulting process id: 0x1cc0
    Faulting application start time: 0x01d02e661c2d9aa7
    Faulting application path: C:\Program Files\Windows Server\Bin\DashboardClient.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: 5addc64d-9a59-11e4-80b4-4061860bd9c6


    - System

      - Provider

       [ Name]  Application Error
     
      - EventID 1000

       [ Qualifiers]  0
     
       Level 2
     
       Task 100
     
       Keywords 0x80000000000000
     
      - TimeCreated

       [ SystemTime]  2015-01-12T12:48:50.000000000Z
     
       EventRecordID 134749
     
       Channel Application
     
       Computer DSMAIN2
     
       Security
     

    - EventData

       DashboardClient.exe
       6.1.8800.16385
       4d6ed24f
       KERNELBASE.dll
       6.1.7601.18409
       5315a05a
       e0434352
       000000000000940d
       1cc0
       01d02e661c2d9aa7
       C:\Program Files\Windows Server\Bin\DashboardClient.exe
       C:\Windows\system32\KERNELBASE.dll
       5addc64d-9a59-11e4-80b4-4061860bd9c6




    Any help in getting the dashboard to load again would be appreciated.

    Just an update.  This post solved the problem that I was still having with the dashboard not loading:

    http://forum.wegotserved.com/index.php/topic/22744-whs-dashboard-launch-issues/

    Tuesday, January 13, 2015 12:31 PM