Received last night on 09/13/2013 RRS feed

  • Question

  • In 2005 I bought a new computer through my local Power Co.   It came with Windows XP loaded on it, which I still use 8 years later.  

    Last night when re-booting, when loading, it pops up with a message that my copy of Windows is not genuine.  I've used it for 8 years with no problems!  The tower came with / and still has, several stickers on the side .... one of them being the product key, showing a bar code underneath, and so on.  I have 2 little icons sitting in my Windows tray at the bottom right, telling me 'This copy of Windows is not activated' and '3 days left for activation'.   Being the paranoid self that I am ..... I assumed it was a virus of some sort, and have spent the last few hours running all sorts of virus scans with AVG on it.  

    In finding this site ...... I've read over problems that some folks are having, and I saw the link you had posted for one, for the Microsoft Genuine Advantage Diagnostic Tool (1.9.0027.0).  In running it ....... I have copied the result below.  And the last 3 showing for product key DO match my product key on my sticker.   

    Is mine genuine?  How do I proceed?  

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-Q2XB6-TX8Y2-HV7KD
    Windows Product Key Hash: kotjaM4PPp2aAXSnIil0PV2Lfvs=
    Windows Product ID: 76477-OEM-2163484-38773
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {D68BB1F7-7DF5-42D6-8915-E9084E88AA1B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Word 2002 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Documents and Settings\MELINDA TRANTHAM\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D68BB1F7-7DF5-42D6-8915-E9084E88AA1B}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HV7KD</PKey><PID>76477-OEM-2163484-38773</PID><PIDType>3</PIDType><SID>S-1-5-21-66091873-1029942782-417727782</SID><SYSTEM><Manufacturer>Concentric</Manufacturer><Model>MS-7142</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20050601000000.000000+000</Date><SLPBIOS>Concentric,Concentric,Concentric</SLPBIOS></BIOS><HWID>DB083FEF0184227D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>CSIOpen</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version=""/><File Name="WgaLogon.dll" Version=""/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{911B0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>9CF5E85BB9ACDFA</Val><Hash>1Ggu41R2+mA+9tA2HepOcmjwtV0=</Hash><Pid>54189-OEM-1650002-00509</Pid><PidType>16</PidType></Product></Products><Applications><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->

    Windows Activation Technologies-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1085B:Concentric Systems, Inc
    Marker string from OEMBIOS.DAT: Concentric,Concentric,Concentric

    OEM Activation 2.0 Data-->


    Saturday, September 14, 2013 12:20 PM


  • All looks normal to me except that it's not activated.

    Have you attempted Activation over the internet?

    Have you changed any hardware or drivers recently?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, September 18, 2013 7:21 AM