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I imported an organization and I have no social panel (2011 to 2013) RRS feed

  • Question

  • I imported an organization from 2011 to 2013 (using crm deploiment manager) and I dont have  the social pane in the crm. I cant follow accounts or users or any recordt. Neither I dont have the "Post Configuration" option in setting menu. This is a feature that must be activated somewhere? 

    Thanks


    Juan

    Tuesday, January 28, 2014 7:11 PM

Answers

  • Hi Juan,

    Firstly, to recover the post configuration in your sitemap, look at this blog http://www.hellokg.com/2013/12/15/using-the-default-sitemap-for-dynamics-crm-2013/

    The social pane that you used to see on post enabled entities has been deprecated in favour of the new social pane. When you upgrade from crm2011 to 2013, your forms will not have this new social pane enabled. In order to use this with posts, you have to perform further upgrade steps to re-create your form(s) in the new style. Take a look at this post for a little more information on the process http://msdynamicscrmblog.wordpress.com/2013/11/08/merge-forms-in-dynamics-crm-2013/

    Once you have a new form, adding a 'notes' control will cause the social pane to appear, and will look like this;

    Rob


    MCTS. GAP Consulting Ltd. Microsoft Community Contributor Award 2011 & 2013

    • Proposed as answer by Rob BoyersEditor Tuesday, January 28, 2014 8:48 PM
    • Marked as answer by JuanInc Thursday, January 30, 2014 4:22 PM
    Tuesday, January 28, 2014 8:48 PM
    Answerer