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Windows 7 PRO genuine error RRS feed

  • Question

  • Hello,

    I get a error message(usually at startup) saying that my windows copy is not genuine. But it is a genuine. I've purchased the key and was able to activate the windows without any issue. but now sometimes I get this error message. I don't want to see this error message.  When I contact microsoft via chat they asked me to submit a forum here. please help.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 00371-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {29E67EB0-C3F4-4773-B766-E075F152400D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{29E67EB0-C3F4-4773-B766-E075F152400D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-3228816748-2859182759-1880761457</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>325945G</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>H0ET24WW (1.06 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20120306000000.000000+000</Date></BIOS><HWID>B1F33107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arabian Standard Time(GMT+04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-H0   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1033-7601.0000-1472014
    Installation ID: 012490567233745856334295408374932200438030797570195634
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 24367
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 8/20/2014 4:10:53 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:30:2014 14:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAAACAAAAAgABAAEA6GEaOgyyHC8wILCcrinEtz79/EUA4xoYLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LENOVO        TP-H0   
      FACP            LENOVO        TP-H0   
      HPET            LENOVO        TP-H0   
      MCFG            LENOVO        TP-H0   
      SLIC            LENOVO        TP-H0   
      SSDT            LENOVO        SataAhci
      SSDT            LENOVO        SataAhci
      FPDT            LENOVO        TP-H0   
      ASF!            LENOVO        TP-H0   
      SSDT            LENOVO        SataAhci
      SSDT            LENOVO        SataAhci
      UEFI            LENOVO        TP-H0   
      UEFI            LENOVO        TP-H0   
      POAT            LENOVO        TP-H0   
      UEFI            LENOVO        TP-H0   

    Please help and reply so that I can try some troubleshooting which may hopefully resolve the issue.

    Thnks alot..

    Wednesday, August 20, 2014 12:24 PM

Answers

  • You say that you purchased this Key? Where from?

    The installed Key is an OEM_SLP Key ONLY valid pre-installed on machines from a major manufacturer, or using their recovery disks.

    Is there a COA sticker for Windows 7 on this machine - or is it a Windows 8 machine that's been downgraded? If there's a COA sticker, is it for Windows 7 Pro?

    There are no apparent problems with your report - but if you bought the Key separately from the computer, then it's counterfeit, whatever the tools say.

    If you bought the computer with Windows 7 Pro pre-installed. then it's likely that your problem is simply a race condition - often the result of conflicting security software. What Anti-Virus is currently installed? What other security software is installed? What other Anti-virus products have Ever been installed?


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, August 20, 2014 3:00 PM
    Moderator